Background Investigation Jobs in Chicago, IL
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Healthcare Channel Development Director
Company: Instawork
Location: Chicago, IL
Posted Aug 24, 2023
Instawork is seeking a Category Director for Healthcare & Senior Living to lead revenue acceleration strategy. The ideal candidate should have extensive experience in the Healthcare & Senior Living space, a strategic mindset, and a proven track record of achieving revenue growth targets. The role involves driving both strategic and operational efforts, partnering with various teams, and leading revenue growth conversations with partners.
Sr Product Manager (Loyalty)
Company: Grubhub
Location: Chicago, IL
Posted Aug 26, 2023
Grubhub is a company that values innovation, teamwork, and fun. They are looking for a Senior Product Manager to join their Loyalty team and create end-to-end diner experiences. The role requires a strong product management background, customer-centric mindset, and technical and analytical acumen.
Employee Relations Specialist
Company: Green Thumb
Location: Chicago, IL
Posted Aug 26, 2023
The candidate must be local to the Chicago HQ office and available for some time in office, however this role will be mainly remote.Essential Functions:General knowledge of employee relations issues and employment laws (e.g., Americans with Disabilities Act, Title VII, Family Medical Leave Act, Fair Labor Standards Act, National Labor Relations Act, etc. )Ability to work in a team-oriented environment while accomplishing individual tasks.Writing skills – Ability to draft clear, concise business correspondence, including investigation reports.Analytical skills - ability to analyze, synthesize, and interpret data from varied sources.Computer skills - competence in Microsoft Word, Excel and PowerPoint, knowledge of Navex EthicsPoint, a plus.Ability to maintain discretion and confidentiality in handling of employee relations matters.Working ConditionsWhile performing the duties of this job, the employee is regularly required to sit and/or stand for extended periods of time while maintaining focus.Ability to work in a fast-paced, changing, and challenging environment.Qualifications 3+ years of experience in Human Resources2 + years handling workplace investigationsA minimum of a high school diploma or GED; Associate degree, Bachelor’s degree, or certifications preferred.Minimum RequirementsMust be a minimum of 21 years of age.Must possess valid state ID.Must be able to obtain, and maintain, state badging requirements in order to work in in cannabis industry (requires background check and state review) )Assisting with monthly EthicsPoint audits and running EthicsPoint reports.Other projects, as needed.This role reports to the Manager, Employee Relations. The Role As an Employee Relations Specialist, you will perform a variety of tasks on the Employee Relations (ER) team and contribute to the success of the centralized ER function, with oversight, by:Leading the review and analysis of all reasonable accommodation requests under the Americans with Disabilities Act (ADA) by engaging employees in the interactive process, making recommendations to Human Resources (HR) partners and business leaders, and communicating decisions with Green Thumb’s third-party administrator.Working cross-functionally and advising members of the People Team, including, but not limited to, HR Partners, Talent Acquisition, and Total Rewards on risk assessments, policy interpretation, policy violations, disciplinary actions, performance management, and employee misconduct issues.Conducting internal investigations that allege potential inconsistencies with or violations of Green Thumb’s Code of Ethical Business Conduct and/or Employee Handbook, ranging from concerns of management style to more severe allegations such as bullying, all while following best practice investigation techniques.Serving as the point-person for ER’s case management system, EthicsPoint, including:Reviewing, assigning, and triaging all matters received in EthicsPointConducting outreach to the vendor for questions/changes on the platformEnabling access for users (add new HRBPs, reset passwords as needed, etc.
Customer Support Engineer
Company: Intercom
Location: Chicago, IL
Posted Aug 23, 2023
Intercom is an AI-powered customer service platform that offers a seamless customer experience across automation and human support. They have over 25,000 global organizations using their platform to send over 600 million messages per month and enable interactions with over 800 million monthly active end users. The company was founded in 2011 and is backed by leading venture capitalists. They are looking for a support engineer to join their team in Chicago to help customers integrate Intercom into their products, diagnose and report problems, and serve as a bridge between customers and product teams.
Analyst, SW Support
Company: Northern Trust
Location: Chicago, IL
Posted Aug 23, 2023
The job posting is for a Technical Support Analyst position at Northern Trust Company, a global financial institution. The role involves providing L1/L2/L3 support, monitoring and providing support to production streams, and working with business partners to analyze and resolve their queries. The ideal candidate should have 3-5 years of experience in a technical business-facing role within a financial institution or similar, strong communication and interpersonal skills, and a solid technical background.
Human Resources Director
Company: Acadia Healthcare
Location: Chicago, IL
Posted Aug 25, 2023
Licenses/Designations/Certifications:• Professional certification in Human Resources, preferred Available Benefits: Greenleaf Center provides a comprehensive package of benefits for our nurses. Three to five years' previous experience in a Human Resources related role with demonstrable knowledge of principles and procedures for recruitment, selection, training, compensation, benefits, labor relations and negotiation and human resources information systems required.Experience with licensing through state, JC, and CMS surveys.Working knowledge of HR guidelines. Current benefits include: Competitive hourly rate with shift differential availableMedical, dental, and vision insuranceAcadia Healthcare 401(k) planExcellent training programProfessional growth opportunity that is second to none in the industry. Job Requirements: Bachelor's degree in Human Resources, Healthcare Administration or Business required. Assure necessary action taken expeditiously if policy standards are not met.• Handle complex and sensitive employee relations and human resources issues that have organizational impact or legal ramifications.• Advise managers on performance management, workforce planning and compensation.• Enter and maintain all employee information in UltiPro (HRIS).• Manage and direct HR Assistant. Responsibility to include recruiting, orientation, employee relations, training, employee data maintenance, benefits and termination procedures. Your Responsibilities as a Human Resources Director:• Provide support and guidance to facility management and employees with a focus on consistent employment practices.• Conduct recruitment to include advertising, internal job posting, application screening, coordination of interviewing, extending offers of employment and completing necessary paperwork. Develop and maintain tracking system for open positions.• Maintain personnel files, including training records and all necessary new hire paperwork.• Provide guidance on interpretation of policies and procedures while serving as known expert in subject matter with a broad knowledge and understanding of HR functional areas.• Work with managers to resolve and prevent employee relations issues by coaching and training.• Timely initial and on-going verification of licenses including background, driving record, professional and other checks as designated by state regulations. Join a team with defined career paths and a national family of hospitals and facilities Position Summary: Serving as a strategic leadership member the Human Resources Director will serve the organization through all phases of the Human Resources department.
Institutional Trader
Company: Optiver
Location: Chicago, IL
Posted Aug 26, 2023
Optiver is seeking an Institutional Trader to join their Trading Team in Chicago. The role involves managing relationships with external counterparties, interpreting market flows, identifying new trading opportunities, and collaborating with internal teams. The ideal candidate should have a bachelor's degree, 2-5 years of trading experience, strong communication skills, and a competitive attitude. Optiver offers a collaborative environment, performance-based bonus structure, and comprehensive benefits.
Senior Information Security Specialist
Company: Adyen
Location: Chicago, IL
Posted Aug 24, 2023
Adyen, a financial technology platform, is seeking a Senior Information Security Specialist to establish and lead the security team in their new Chicago Tech Hub. The role involves shaping security culture, working with product teams to develop secure products, and addressing security challenges in areas like mobile payments and hardware security. The ideal candidate should have 5+ years of relevant experience, strong security knowledge, and the ability to foster a positive security culture. Adyen values diversity and encourages applications from all backgrounds.
Enterprise Application Engineer
Company: Optiver
Location: Chicago, IL
Posted Aug 23, 2023
Alongside this, you will get great other benefits such as 25 paid vacation days and market holidays, fully paid commuting expenses and health insurance, daily breakfast and lunch, training opportunities, 401(k) match up to 50% and charitable match opportunities, regular social events and clubs, and many more. Home to the Chicago Board of Trade, Chicago Board Options Exchange, and Chicago Mercantile Exchange, Chicago has established itself as the trading capital of the US. Active on leading US exchanges, Optiver’s Chicago office trades a wide range of products from listed derivatives to cash equities, ETFs, bonds and foreign exchange.What you’ll doAct as a primary point-of-contact for both technical and non-technical stakeholders to understand their technical requirements and challenges to optimize tasks and to help improve overall user experienceBe actively involved in change, incident and problem management, own configuration best practices, product evolution planning for all Enterprise Technology applicationsActing as an end-to-end owner in administering JIRA/Confluence and managing user support, integration and licensingOversee the maintenance and growth of our core collaboration tools that enable our business, technical, and enterprise teams to work together more effectivelyAssist various functions across our business in the technical management of their enterprise, business operation applications such as Greenhouse, Workday and othersLog investigation and troubleshooting issues based on incoming alerts and user reportsDevelop scripts and programs to optimize and automate manual processes and perform code reviews to help improve code qualityPerform due-diligence reviews to assess suitability and operability when onboarding external solutionsProject work from building integration, onboarding third-party solutions and more - driving individual projects from initial planning through to management and successCoordinate work with vendors to ensure internal requirements are delivered according to specificationsWho you areA demonstrated background in software support, technical application usage and technical troubleshootingExperience working with collaboration and business operation applications such as JIRA, Confluence, Workday, Greenhouse and similar productsExperience with Python (or similar scripting language), SQL and data administrationThe desire to work on a broad range of projects and use various tools to best solve any problem at handA pragmatic, logical thinker with a problem-solving and user-first mentalityA facilitating and enabling attitude, always striving to find clean and simple solutions to user problemsStrong communication skills and the ability to work closely with technical and non-technical stakeholders alikeAble to clearly and concisely explain your thoughts through verbal and written communicationYou seek out opportunities to leave your comfort zone and enjoy frequent changeWhat you’ll get:Work alongside best-in-class professionals from over 40 different countries.Performance based bonus structure that is unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool fostering a truly collaborative environment to work in.Ownership over initiatives that directly solve business problems. Our mission is to constantly improve the market by injecting liquidity, providing accurate pricing, increasing transparency and acting as a stabilising force no matter the market conditions. With a focus on continuous improvement, we participate in the safeguarding of healthy and efficient markets for everyone who participates.Optiver Chicago’s culture parallels the energetic city we’re immersed in. As one of the oldest market making institutions, we are a trusted partner of 70+ exchanges across the globe. To enable our ambitious goals, you will play a vital role in establishing, automating, integrating and building end-to-end solutions from scratch for business operation needs.Who we are:Optiver is a tech-driven trading firm and leading global market maker. While working closely with our Enterprise, Trading and Business Teams, you will be helping the business operations teams find and deploy the right tools to enable their best work and collaborate on global application migrations in each space. Optiver's Enterprise Operations team enables our people to work as efficiently as they can and to collaborate on the growing count of global initiatives with as little friction and difficulty as possible.
Account Manager, Institutional Trust - Asset Owner Segment, Americas
Company: Northern Trust
Location: Chicago, IL
Posted Aug 25, 2023
Northern Trust, a Fortune 500 company, is a globally recognized financial institution with over 130 years of experience. The Asset Owner Segment, Americas, focuses on serving mission-driven asset owners such as endowments, foundations, corporations, pensions, and insurance companies. The Account Manager, Institutional Trust role involves providing day-to-day support for client directed cash and trade activities, resolving inquiries, and managing risk. The role requires 1-3 years of experience in financial services/accounting fields with a client servicing background. Northern Trust offers a culture of trust, collaboration, and flexibility, with opportunities for career development and making a meaningful impact.
Campaign Operations Manager
Company: American Medical Association
Location: Chicago, IL
Posted Aug 25, 2023
As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status. We are an equal opportunity employer, committed to diversity in our workforce. The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago. May include other responsibilities as assigned REQUIREMENTS: Bachelor's degree required; concentration in marketing or related degree preferred; Master's Degree a plus.7+ years of direct marketing background required with experience in campaign project management and vendor management; marketing agency or membership experience a plus.7+ years' experience and demonstrated competencies of the printing and mailing business including manufacturing, paper, postage, online product needs and functionality; ability to direct multiple projects in a deadline-driven environment is requiredDemonstrated experience leading teams of marketing professionals with a diverse set of backgrounds ranging from creative to operations.Demonstrated competencies of the printing and mailing business including; manufacturing, paper and online product needs and functionality; ability to direct multiple projects in a deadline driven environment is required.Demonstrated experience in executing high quality campaigns across multiple direct channels; mail, email, fax, telemarketing required.Vendor management experience, including bidding and contract negotiations that support technical production preferred.Proven budget experience, including the ability to develop, control and manage operations budget for multiple and diverse products and projects is required.Proven success in member communications based on keen understanding of members services and member needs.Excellent collaboration and communications skills working with both internal teams and external stakeholders, ability to interact effectively with all levels of management.Exceptional time and project management skills; formal project management training and knowledge of project management tools a plus. As a Campaign Operations Manager; you will operationalize the marketing strategy by executing all tactics and coordinatinghigh-quality production of marketing campaigns and programs, focusing onexceptional member service, flawless execution, streamlined operations andcontinual process improvements. returned mail) and establish a process for frequent member database updates to the Masterfile, with longer term goal of automation. All qualified applicants will receive consideration for employment. RESPONSIBILITIES: Campaign Management and Execution Partner with Marketing Strategy team to translate strategy from power point format to production format on the campaign matrix and provide recommendations based on historical results, vendor insights, trends, and best practices.Execute campaigns and projects per established requirements and deadlines within budget, and with a high degree of quality.Manage the detailed and high-volume proofing process of all direct mail & email campaigns.Attend press checks to monitor process and print quality.Independently manages production schedule.Manage a multitude of high frequency, large reach campaigns that include direct mail, email, fax, telemarketing, text/mobile.Manage the Auto Renew program to achieve goals for growth and retention.Foster a collaborative relationship with the USC and provide campaign overviews and details for member retention and acquisition.Research and propose new or modified campaigns to drive response and reduce cost Vendor Management and Budget Tracking Partner with Director Campaign Operations on vendor management processes. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office. Helps ensure budget and business needs are in alignment.Lead business reviews with vendors and establish a scorecard for improved evaluation Provide recommendations for vendor expansion and service enhancements.Provide tracking and reporting of print and production expenses for membership campaignsActively participate in annual budget planning and preparationContinually evaluate opportunities to better utilize the budget to expand marketing reach Member Services Collaborate with the USC, and other internal business units, to maintain a positive member experience by being highly responsive to member inquiries such as calls, emails and escalations.Track indirect member responses (i.e.
Risk Manager
Company: Acadia Healthcare
Location: Chicago, IL
Posted Aug 25, 2023
The text describes a role in risk management within a healthcare facility, involving operations oversight, risk investigation, incident reporting system implementation, and patient safety infrastructure development. The role also includes collaboration with various departments, policy development, and quality assurance program coordination.