Background Investigation Jobs in Chicago, IL

20,403 open positions · Updated daily

Looking for Background Investigation jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Background Investigation position in the Chicago, IL area.

Complex Claims Specialist - Cyber, Technology, Media Liability and MPL

Company: CNA

Location: Chicago, IL

Posted Aug 23, 2023

CNA is seeking a talented Complex Claims Specialist for their dynamic Cyber, Technology, Media Liability, Miscellaneous Professional Liability (MPL) and Fidelity claim team. The role involves managing commercial claims with low to moderate complexity and exposure, and requires excellent communication skills, organization, and the ability to work with internal and external partners.

Managing Director, Supply Chain Management

Company: West Monroe

Location: Chicago, IL

Posted Aug 22, 2023

West Monroe is seeking a Managing Director to join their rapidly growing Supply Chain team within their Operations Excellence practice. The role involves driving value from strategy through execution, managing complex business transformation projects/teams, and leading teams of technical and functional experts. The ideal candidate should have 12+ years of supply chain experience, experience managing private equity relationships and delivering solutions across M&A transactions, and strong project management methodology background. The role also requires excellent organizational, verbal and written communication skills and a commitment to inclusion and diversity.

People Operations Manager

Company: Trala, Inc.

Location: Chicago, IL

Posted Aug 21, 2023

Trala is a tech-powered online music school aiming to make world-class music education accessible to everyone. They have grown to 500,000+ downloads, students in 193 countries, and support from famous violinists. The company is headquartered in Chicago and is looking for a People Operations Manager to help shape the employee experience.

Complex Claims Consultant - Financial Institutions and Public D&O

Company: CNA

Location: Chicago, IL

Posted Aug 23, 2023

The text describes a job position for a Complex Claims Consultant in CNA's Financial Lines Claims team. The role involves managing high severity D&O and E&O claims, conducting investigations, and resolving complex professional liability claims. The individual must have advanced technical and product specific expertise, claims resolution skills, and knowledge of insurance and claims principles. The position requires handling litigated matters, negotiating complex settlements, and managing multiple priorities in a fast-paced environment.

Senior Software Development Engineer in Test

Company: DRW

Location: Chicago, IL

Posted Aug 22, 2023

The Senior Software Development Engineer in Test role involves providing mission-critical support for core proprietary trading systems, developing and evolving automation frameworks, and working with developers to understand system functionality and determine testing priorities. The candidate should have experience in fast-paced development environments, automated regression testing, and working with various trading platforms. The role requires strong communication skills, self-motivation, and the ability to handle pressure and time constraints.

Program Mgr (Chicago Hub Improvement Program) - 90363128 - Chicago

Company: Amtrak

Location: Chicago, IL

Posted Aug 21, 2023

Amtrak is seeking a Program Manager for the Chicago Hub Improvement Program (CHIP). The role involves day-to-day administrative and business management of CHIP, coordinating with internal and external stakeholders, supporting funding applications, and liaising with various Amtrak departments. The ideal candidate should have a Bachelor's degree in Finance or a related field, relevant training and experience, and strong communication skills. The position offers a competitive salary range and comprehensive benefits. Amtrak values high performance, recognizes individual contributions, and maintains a safe workplace free of drugs and alcohol.

Claims Specialist - Construction Defect

Company: CNA

Location: Chicago, IL

Posted Aug 21, 2023

To request an accommodation, please contact [email protected] . In California, Colorado, Connecticut, New York and Washington, the national base pay range for this job level is $49,000 to $98,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. For a detailed look at CNA's benefits, please visit cnabenefits.com . CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. Position requires regular communication with customers and insureds and may be dedicated to specific account(s).JOB DESCRIPTION:Essential Duties & Responsibilities:Performs a combination of duties in accordance with departmental guidelines:Manages an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.Provides exceptional customer service by interacting professionally and effectively with insureds, claimants and business partners, achieving quality and cycle time standards, providing regular, timely updates and responding promptly to inquiries and requests for information.Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters , estimating potential claim valuation, and following company's claim handling protocols.Conducts focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.Establishes and maintains working relationships with appropriate internal and external work partners, suppliers and experts by identifying and collaborating with resources that are needed to effectively resolve claims.Authorizes and ensures claim disbursements within authority limit by determining liability and compensability of the claim, negotiating settlements and escalating to manager as appropriate.Contributes to expense management by timely and accurately resolving claims, selecting and actively overseeing appropriate resources, and delivering high quality service.Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Recovery or SIU resources for further investigation.Achieves quality standards on every file by following all company guidelines, achieving quality and cycle time targets, ensuring proper documentation and issuing appropriate claim disbursements.Maintains compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.May serve as a mentor/coach to less experienced claim professionalsMay perform additional duties as assigned.Reporting RelationshipTypically Manager or aboveSkills, Knowledge & AbilitiesSolid working knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.Solid verbal and written communication skills with the ability to develop positive working relationships, summarize and present information to customers, claimants and senior management as needed.Demonstrated ability to develop collaborative business relationships with internal and external work partners.Ability to exercise independent judgement, solve moderately complex problems and make sound business decisions.Demonstrated investigative experience with an analytical mindset and critical thinking skills.Strong work ethic, with demonstrated time management and organizational skills.Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment at high levels of productivity.Developing ability to negotiate low to moderately complex settlements.Adaptable to a changing environment.Knowledge of Microsoft Office Suite and ability to learn business-related software.Demonstrated ability to value diverse opinions and ideasEducation & Experience:Bachelor's Degree or equivalent experience.Typically a minimum four years of relevant experience, preferably in claim handling.Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience.Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.Professional designations are a plus (e.g. CPCU)LI-MM1LI-HybridIn certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. This individual contributor position works under moderate direction, and within defined authority limits, to manage commercial claims with moderate to high complexity and exposure for a specific line of business. Responsibilities include investigating and resolving claims under both occurrence based CGL policies and claims made E & O policies according to company protocols, quality and customer service standards. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Sr. Director - IT Compliance

Company: GoHealth

Location: Chicago, IL

Posted Aug 21, 2023

GoHealth is a leading health insurance marketplace and Medicare-focused digital health company. They offer efficient guidance from licensed insurance agents to help Medicare consumers enroll in the right plan. GoHealth is committed to hiring innovators, risk-takers, and collaborators to create individualized healthcare solutions. The Sr. Director - IT Compliance role involves supporting internal audit practices, ensuring cybersecurity and audit policies align with risk levels, and enforcing a strong security culture.

Project Manager

Company: Mathematica

Location: Chicago, IL

Posted Aug 21, 2023

Mathematica is seeking Project Managers with at least 3 years of experience in a high-intensity project management environment. The role involves managing complex projects, both client-facing and internal, and proposals. Project Managers will be responsible for leading or supporting all aspects of project management, including day-to-day project activities, resource and schedule management, risk management, and task prioritization. They will also contribute to, and may lead, process-oriented tasks on projects, and develop expertise in public policy. The position offers a competitive salary, comprehensive benefits, and the advantages of being 100 percent employee owned.

VP Digital Marketing Strategy

Company: Aprimo

Location: Chicago, IL

Posted Aug 21, 2023

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. EEO STATEMENT: Aprimo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identification, national origin, age, disability or genetics. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. or medium work that includes moving objects up to 50 pounds on occasionMust be able to communicate with others to exchange information, including conveying detailed or important spoken instructions to others accurately, loudly, or quicklyMust possess the ability to receive detailed information through oral communication at normal speaking levelsMust be able to repeat motions that may include the wrists, hands and/or fingers (i.e., repeated typing, etc. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Our culture is not a micro-managing environment - rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles.As such, individual team members can leave a lasting impact and footprint within the organization - in fact, our average employee tenure is 7.7 years.Aprimo employs a "choose your own adventure" approach to career advancement. 41 CFR 60-1.35(c) In addition to federal law requirements, Aprimo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. WHAT YOU WILL BE RESPONSIBLE FOR: Strategy Development: Develop and lead the overall digital marketing strategy, including but not limited to SEO, SEM, social media, content marketing, email marketing, influencer partnerships, and more.Market Analysis: Conduct thorough market research, competitive analysis, and customer insights to identify emerging trends, customer behavior, and opportunities for growth.Team Leadership: Build, mentor, and manage a high-performing digital marketing team, fostering collaboration, innovation, and skill development.Campaign Execution: Oversee the planning, execution, and optimization of multi-channel digital marketing campaigns to achieve KPIs such as traffic, conversion rates, and ROI.Data-Driven Insights: Leverage data analytics and performance metrics to make informed decisions, continuously refining strategies for optimal results.Partnerships and Alliances: Collaborate with cross-functional teams, external partners, agencies, and vendors to enhance brand positioning and drive synergistic marketing initiatives.Budget Management: Manage and allocate digital marketing budgets effectively, ensuring resources are optimized to achieve maximum impact.Technology Adoption: Stay current with industry trends, emerging technologies, and best practices in digital marketing, recommending and implementing innovative tools and solutions.Reporting and Analysis: Prepare regular reports for senior management, providing insights into campaign performance, market trends, and strategic recommendations.Additional responsibilities and duties as required CANDIDATE QUALIFICATIONS & WHY YOU'RE A GREAT FIT FOR THE ROLE: Bachelor's degree in Marketing, Business, or related field; MBA preferred.10+ years of progressive experience in digital marketing, with a proven track record of success in planning and executing complex digital strategies.Strong leadership skills with 5+ years of experience managing and developing high-performing teams.In-depth knowledge of digital marketing channels, tools, and best practices.Proficiency in data analysis and using metrics to drive strategic decisions.Excellent communication and interpersonal skills, with the ability to influence and collaborate across various departments.Strategic thinker with a creative mindset and a knack for innovation.Demonstrated experience in managing budgets and achieving measurable ROI.5 years of experience in MarTech or digital asset management is a plus.

Complex Claims Specialist - EPL, Private D&O, Fiduciary

Company: CNA

Location: Chicago, IL

Posted Aug 21, 2023

CNA is seeking a Complex Claims Specialist to handle Employment Practice Liability (EPL) claims. The role involves managing a caseload of litigated files, investigating claims, coordinating discovery, and working with defense counsel on litigation strategy. The successful candidate will need to have insurance litigation and/or coverage analysis experience, strong customer service skills, and the ability to provide quality written work product. The role offers a hybrid work environment and competitive benefits.

DevOps Engineer I

Company: SMS Assist

Location: Chicago, IL

Posted Aug 22, 2023

Duties, responsibilities and activities, and schedule may change at any time with or without notice.SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law. preferredAbility to use a wide variety of open source technologies and cloud services preferredStrong background in Linux/Unix Administration preferredExperience with Linux infrastructures, database including Mysql, MongoDB, Redis, Cassandra, Hadoop; CI/CD tools, scripting such as JavaScript, PHP, Python, Perl, Ruby. Bash, Powershell preferredQualifications Minimum Qualifications Bachelor's Degree, Master's Degree in Engineering or equivalent1-3 of years previous experience in development and operations, or related IT, computer, or operations fieldOther Relevant QualificationsCertified AWS Solution Architecture or relevant certification is preferredExperience in Container technology include but not limit to Docker or ECS, EKS, Kubernetes is preferredExperience in Big Data field like Cassandra, Hadoop, Spark or Cloudera is preferredPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Investigate performance and process failures and work to improve themTroubleshoot and resolve issues related to application development, deployment and operationsBuild from the ground up reliable infrastructure services in AWS to deliver highly scalable servicesStay up to date on latest industry trends; able to articulate trendsExperience with Infrastructure as Code, CloudFormation, Chef, or other equivalent toolsExperience working in an iterative based development environment using Agile/SCRUM or KanbanFosters a positive team environmentEnsure confidentiality of internal and external dataPerform ad-hoc projects and other duties as assignedProfessional Skills Verbal Communication - ProficientWritten Communication - ProficientCustomer Service - ProficientLearning Agility - ProficientAnalysis - ProficientProblem Solving - ProficientPrioritization - ProficientRole Specific SkillsExperience with AWS is requiredAbility to use Redis, MySQL & Postgres, MongoDB, Jenkins, JIRA & Confluence, TFS, Chef, Ansible, Gitlab, Container including Docker, Kubernetes etc, Hadoop and network monitoring tools like cloudwatch, sumologic, splunk etc. Job Summary This position supports the department by developing and building IT solutions, installing and configuring solutions, implementing reusable components, translating technical requirements, assisting with all stages of test data, developing interface stubs and simulators, along with performing script maintenance and updates. This individual is responsible for staying apprised of new developments in both AWS and operations, and helping determine how and when those would affect and/or improve our architecture.ResponsibilitiesWork closely with development teams to integrate their projects into the production AWS environment and ensure ongoing support and maintenanceWork closely with other internal teams to build security, reliability, and scalability into the development lifecycleDive deep into the software stack to troubleshoot as neededBuild engineering automation and productivity tools to streamline and scale applications in the production environmentRecommend alternate choices and trade-offs for various design decisions.

Frequently Asked Questions

What are the typical salary ranges for Background Investigation roles at different seniority levels?
Entry‑Level Investigators earn $50k–$70k; Mid‑Level Investigators $70k–$95k; Senior Investigators $95k–$130k; Lead/Director roles range $120k–$160k, depending on industry and clearance level.
What skills and certifications are essential for a Background Investigation professional?
Key skills include OSINT, forensic analysis, risk assessment, and regulatory compliance. Certifications such as Certified Background Investigator (CBI), Certified Security Professional (CSP), CISSP, ACIC, and ISO 27001 credential the candidate for advanced roles.
Are Background Investigation roles available for remote work?
Yes—many digital investigation, compliance, and risk analysis positions support fully remote work. On‑site roles typically require access to secure facilities and clearance, but remote work is common for data‑driven investigations.
What career progression paths exist within Background Investigation?
Typical progression: Investigator → Senior Investigator → Lead Investigator → Program Manager → Director of Investigations → VP of Security & Investigations. Each step adds leadership, policy‑setting, and cross‑agency coordination responsibilities.
What are the current industry trends impacting Background Investigation?
AI and machine‑learning platforms are automating evidence triage; blockchain is being used for tamper‑proof credential verification; regulatory shifts like GDPR, CCPA, and defense‑specific security directives are expanding compliance scopes; and fintech, healthcare, and defense sectors are driving higher demand for vetted talent.

Related Pages