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Product Manager
Company: Sojern
Location: USA
Posted Mar 12, 2024
<p><strong><u>Position summary<u><strong><p> <p>Product managers at Sojern use their deep knowledge of performance marketing in online travel and software product development to develop innovative platforms and tools They are highly passionate problemsolving have a core desire to develop fantastic user experiences and can design innovative solutions working with a crossfunctional team of sellers operations designers analysts and engineers<p> <p><strong><u>What you will do<u><strong><p> <ul style=> <li style=>Collaborate closely with teams across the company to develop a strategy and roadmap for advancing our customer experience <li> <li style=>Partner with engineering and designers to develop platform enhancements <li> <li style=>Gather and document use cases and product requirements to communicate product features and decisions clearly to all stakeholders<li> <li style=>Coordinate with engineering to prioritize backlogs manage sprints and deliver product features in an agile environment<li> <li style=>Utilize data to make decisions and prioritize features and enhancements for our reporting and billing platform<li> <li style=>Endtoend product lifecycle management responsibilities including ideation stakeholder management customer feedback product development rollout strategy and ongoing continuous innovation for your products<li> <ul> <p><strong>What you bring to the table <strong><p> <ul style=> <li style=>A bachelors degree from an accredited college or university Preference given for computer science CS math statistics and degrees from the business field A masters degree is also desirable<li> <li style=>35 years of relevant experience with 24 years in product management<li> <li style=>Experience writing presenting and communicating product requirements<li> <li style=>Willing to roll up your sleeves and prototype solutions in partnership with engineers data scientists analysts and end users<li> <li style=>Experience building and improving UXUIs for customer insights reporting and billing<li> <li style=>Basic SQL knowledge with the ability to query multiple data sets to troubleshoot and analyze data<li> <li style=>Able to manage multiple projects and collaborate effectively with crossfunctional teams in a fastpaced dynamic environment<li> <li style=>Selfmotivated exhibiting strong selfmanagement and a sense of urgency<li> <li style=>Excited to operate within agile development methodologies<li> <li style=>Travel sector experience bonus points if you have experience <li> <li style=>Recent experiencer in ad tech with strong knowledge of programmatic SEM and social platform advertising as well sat big data bonus points if you have experience <li> <ul> <p><strong><u>What we have for you<u><strong><p> <ul style=> <li style=>FlexiFridays Sojernistas typically work a ½ day and we have no mandatory meetings on Fridays To make this possible Sojernistas ensure deliverables are met throughout the week<li> <li style=>Flexibility Remote and hybrid work options so our team can enjoy flexibility and do their best work regardless of location<li> <li style=>Equity Stock options are offered to every employee<li> <li style=>Tech Monthly cell phone amp wifi stipend provided in addition to laptop and tech equipment for your home office<li> <li style=>Paid Parental Leave 16 weeks pay for birthing parents and 12 weeks pay for nonbirthing parents beginning the day of joining until the childs first birthday Where a local country has more liberal leave protocol we happily comply embraceinclusion<li> <li style=>Learning Opportunities All employees have access to an annual LampD stipend as well as ongoing training and support to help you grow while leading creative and challenging projects<li> <li style=>Sojern Gives Back We regularly organize office volunteer programs with local charities and organizations as well as provide 40 hours of paid time per year to volunteer<li> <li style=>Culture Strong core business values focus on teamwork vibrant social and fun environment<li> <li style=>Travel Perks IATA membership and personal travel hotel stay benefit<li> <li style=>Recognition We use Bonusly to allow our team to recognize performance and teamwork deliverwow winasateam<li> <li style=>Wellbeing We take a wholeperson approach to your wellness with Spring Health mental health benefits a Wellness Coach and Employee Assistance Programs<li> <li style=>Paid Time Off Unlimited PTO we are a travel company after all<li> <li style=>Healthcare Comprehensive medical dental and vision insurance for you and your dependents with healthy employer premium contributions<li> <li style=>Life and Disability Life ADampD and Short and LongTerm Disability insurance with premiums 100 paid by Sojern<li> <li style=>Medical Travel Travel expense coverage for when medical treatment is needed that is not available locally<li> <li style=>Retirement 401k available with company profit sharing contributions<li> <ul> <p><u><strong>About Sojern<strong><u><p> <p>At Sojern we believe in the power of travel as a way to bring the world together It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently and increase longterm growth customer loyalty and profitability<p> <p>Our customers include hotels attractions and tourism boards and they use the power of machine learning data science and realtime traveler data in Sojerns products to build direct relationships with travelers across social mobile and the web Now more than ever our thousands of customers rely on Sojern to drive visits bookings and ticket sales by engaging with travelers as they plan their travel<p> <p>As a globally distributed company we are headquartered in San Francisco with employees based in 14 countries and counting Our team is passionate about travel and the core values that define our culture Win as a Team Embrace Inclusion Be Genuine Deliver Wow and Center Around the Customer Check out our Glassdoor reviews<p> <p><strong><u>Hiring Locations<u><strong><p> <p>US Roles at Sojern based outside of our Omaha NE or San Francisco CA office can sit in any of the following states AZ CA CO CT FL GA IL IN IA KS MA MI MN MO NE NJ NY NC PA SD TN TX UT WA and WI Please only apply if you are able to live and work fulltime in one of the states listed above State locations and specifics are subject to change as our hiring requirements shift<p> <p><em>CA residents For information on the personal information that Sojern collects when you apply for this job and how that information is handled please see the Sojern <a class=wafflerichtextlink href=22httpswwwsojerncomprivacyprivacypolicy22 rel=nofollow>Privacy Policy<a> LILC1 LIRemote<em><p> <div class=contentconclusion> <p><strong><u>Disclosure PreEmployment Requirements<u><strong><p> <p>All candidates offered employment by Sojern may be subject to preemployment requirements including but not limited to a background check Sojern is compliant with all federal and local laws with consideration to preemployment requirements<p> <p><strong><u>Our Commitment to Diversity Equity and Inclusion<u><strong><p> <p>At Sojern we work to create a brave space that seeks out embraces and promotes diverse thoughts beliefs and experiences of Sojernistas globally<p> <p>We are building a workforce that represents the customer base we are serving and the world we live in A diversified workforce is an innovative workforce Just as there is no one typical traveler there is no one typical employee We foster diversity and inclusion across the company actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products policies and programs are relevant for our employees and clients alike<p> <p>Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all Sojern has employee resource groups which are the core of our culture fostering belonging inspiring learning and creating opportunities for all Sojernistas across the globe<p> <ul style=> <li style=>The DEI Council which fosters diversity equity and inclusion among our global team<li> <li style=>Sojern Gives Back which organizes corporate giving and volunteering activities<li> <li style=>SoProud our LGBTQ+ affinity group for community members and allies<li> <li style=>SoEmpowered a group dedicated to advancing women in leadership and business<li> <li style=>SoFit supporting employee health and wellness<li> <ul> <p>We also have employeerun Slack channels for those with specific interests for example parents plant lovers or pets<p> <p><em>At Sojern we value diversity and always treat all employees and job applicants based on merit qualifications competence and talent We do not discriminate on the basis of race religion color national origin gender gender orientation sexual orientation age marital status veteran status or disability status<em><p> <p><em>Sojern is committed to providing reasonable accommodation for individuals with disabilities Please inform your TA Partner if you are requesting a reasonable accommodation<em><p> <div> <img src=httpsremotivecomjobtrack1900187blankgifsource=publicapi alt=>
Software Engineering Manager
Company: Bishop Fox
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> Software Engineering Manager <p> <p> US Remote <p> <p> <p> <p> Bishop Fox is the leading authority in offensive security providing solutions ranging from continuous penetration testing red teaming and attack surface management to product cloud and application security assessments Weve worked with more than a quarter of the Fortune 100 half of the Fortune 10 eight of the top 10 global technology companies and all of the top global media companies Our Cosmos platform service innovation and culture of excellence continue to gather accolades from industry award programs including Fast Company Inc SC Media and others For more than 16 years weve been contributing and giving back to the security community Weve published more than 16 open source tools and 50 security advisories in the last five years alone Learn more at bishopfoxcom or follow us on social media <p> <p> <p> <p> Given our exceptional growth we are expanding and hiring a Software Engineering Manager to join us on this exciting journey In this role you will lead a team of Software Engineers to continue to drive innovation and efficiency in our managed service product CAST continuous attack surface testing You are battletested in handson software engineering having cut your teeth on objectoriented design and development You consider yourself technically agnostic Your technical skills as well as your leadership abilities stood out above your peers and consequently you advanced consistently throughout your career and are now leading a team of highperforming Software Engineers It is your empathy for their daily challenges to solve complex problems that guides you as a leader to encourage and empower your team every single day You will not settle for mediocrity and challenge your team to be bold in their creativity and tenacity for innovation <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Help remove roadblocks for your project teams and ensure they can make significant progress on product development <p> <li> <li> <p> Ensure that your projects have enough engineers with the right skills tools amp resources needed to satisfactorily complete the work <p> <li> <li> <p> Ensure that the projects you manage are taking the right path forward and that the right decisions are made in a timely manner <p> <li> <li> <p> Mentor your direct reports on increasing their job performance and satisfaction <p> <li> <li> <p> Review your direct reports semiannually and continue to ensure they are growing their skillsets and abilities <p> <li> <li> <p> Work with your direct reports to plan out their short and longterm goals in their projects <p> <li> <li> <p> Mentor your team members and ensure they continually develop their capabilities and enjoy career growth at Bishop Fox <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Experience managing software engineers in an Agile environment <p> <li> <li> <p> Bachelors degree in a technical discipline preferably computer science <p> <li> <li> <p> Previous experience as a fullstack software engineer using modern development languages is strongly desired Golang Python <p> <li> <li> <p> Having an empathetic management style and the desire to create an exceptional product is critical <p> <li> <li> <p> Previous experience scaling software teams andor working in a startup environment is highly valued but not required <p> <li> <ul> <p> Bishop Fox has always allowed its employees to work remotely and this role could work anywhere in the United States Our comprehensive benefits program is tailored to meet your needs at an affordable price We embrace diversity and an inclusive culture We value our employees and who they are which fosters a powerful and collective talent base to successfully serve our clients and the security community with unparalleled expertise <p> <p> Bishop Fox is an Equal Opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected veteran status or any other characteristic protected by applicable federal state or local law All new hires must pass a background check as a condition of employment <p><p>
Growth Marketing Lead
Company: Superhuman
Location: USA
Posted Mar 12, 2024
At Superhuman we value diversity. $1000 budget for workstation setup. Free access to Calm and Taskhuman. Allyship education program to help build your best self. Generous parental caregiver healthcare and compassionate leave policies. Voluntary insurance: short-term disability long-term disability and life insurance. Setting You Up For Success 🧑🏻💻👩🏾💻 Custom MacBook Pro. Flexible spending accounts for commuter costs dependent care and healthcare expenses. Investing in Your Growth ✍️ $3000 per year towards your professional development. SALARY INFO 💸 The Growth Marketing Lead role may span a range of experience and expertise.
Account Executive, Velocity
Company: Superhuman
Location: USA
Posted Mar 12, 2024
At Superhuman we value diversity. $1000 budget for workstation setup. Free access to Calm and Taskhuman. Allyship education program to help build your best self. Generous parental caregiver healthcare and compassionate leave policies. Voluntary insurance: short-term disability long-term disability and life insurance. Setting You Up For Success 🧑🏻💻👩🏾💻 Custom MacBook Pro. Flexible spending accounts for commuter costs dependent care and healthcare expenses. Investing in Your Growth ✍️ $3000 per year towards your professional development. You present solutions when issues arise.
Staff Product Designer
Company: Brightwheel
Location: USA
Posted Mar 12, 2024
<div><b style=fontsize 18px>Our Mission and Opportunity<b><div><div>Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=postingslink href=httpsmybrightwheelcomcareers rel=nofollow>Brightwheels vision<a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families<div><div><br><div><div><b style=fontsize 18px>Our Team<b><div><div>We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <div><div><br><div><div>We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work<div><div><br><div><div><span style=fontsize 18px><b>Who you are<b><span><div><div>Brightwheel is seeking a Staff Product Designer to drive work across iOS Android and web Youll work embedded in a crossfunctional product team with product managers engineers and designers to build beautiful easy to use products for teachers and families across the globe You bring a strong understanding of design principles and best practices across a variety of project types focussed on our education product You thrive working on projects that are of the utmost importance to our users and that move the company forward <div><div><br><div><br><br><div class=h3>What youll do<div><li style=>Work with crossfunctional partners in Product Management Engineering and Data Science to understand customer problems key opportunities and define both the long term UX vision and also short term releases that deliver customer value<li><li style=>Advocate for great UX inspiring your teams with a strong point of view about whats possible and aspirational for your product area<li><li style=>Take projects 01<li><li style=>Speak clearly to tradeoffs and the Why behind design decisions in terms nondesigners can understand and participate in<li><li style=>Conduct user research usability testing and gather feedback to iteratively improve the user experience and validate design solutions<li><li style=>Youll drive teamwide impact through mentorship fostering a culture of growth and collaboration <li><li style=>Provide and seek feedback from other designers to always push the bar for quality<li><li style=>Maintain design consistency across the product contributing to our design system<li><li style=>Partner with the marketing team to ensure our product design reflects and reinforces the brightwheel brand <li><br><br><div class=h3>ExperienceSkills Required<div><li style=>6+ years of experience as a Product Designer<li><li style=>A strong portfolio of case studies that demonstrate a successful track record of humancentered design solutions that address strategic business problems<li><li style=>Experience designing endtoend customer journeys from software to service<li><li style=>Deep expertise in UIUX craft passion for visual design interaction details typography design system and pixel perfect deliverables<li><li style=>The ability to think long term towards a broader vision or step change while being able to speak to scoping and sequencing to deliver iterative value<li><li style=>Experience with user research methodologies and usability testing<li><li style=>Experience shipping quality experiences across iOS Android and Web<li><li style=>Ability to work in a dynamic environment balancing rigor and scrappiness You have a strong bias for action and focus on impact<li><li style=>A highly collaborative approach to working with engineering and product teams <li><li style=>A passion for improving the world through education<li><div><i style=fontsize 11pt>Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status<i><div><img src=httpsremotivecomjobtrack1900308blankgifsource=publicapi alt=>
Deep Learning Research Scientist, Dessa
Company: Block
Location: USA
Posted Mar 13, 2024
<br><br><div class=h3>Company Description<div><p>Block is one company built from many blocks all united by the same purpose of economic empowerment The blocks that form our foundational teams People Finance Counsel Hardware Information Security Platform Infrastructure Engineering and more provide support and guidance at the corporate level They work across business groups and around the globe spanning time zones and disciplines to develop inclusive People policies forecast finances give legal counsel safeguard systems nurture new initiatives and more Every challenge creates possibilities and we need different perspectives to see them all Bring yours to Block<p><br><br><div class=h3>Job Description<div><p>Dessa specializes in audacious deep learning moonshots at Block We choose projects that are impactful and transformative not projects that are incremental improvements over the status quo We have a strong focus on open source and are committed to sharing our work Our mission is to push the boundaries of whats possible with AI in order to benefit humanity<p><p>We are seeking a Deep Learning Research Scientist who is passionate about expanding the limits of deep learning capabilities As a Research Scientist at Dessa you will create novel deep learning systems with the capability to perform tasks that were once considered unattainable You will be fully remote and report into our Dessa AI Research Lead<p><p>You Will<p><ul style=><li style=>Help design and develop novel generative AI systems within Block<li><li style=>Develop new ideas to improve existing deep learning systems<li><li style=>Advance the research agenda of the team by building deep learning systems<li><li style=>Create things that will be open to the world allowing you to share your work with a global community through open source<li><ul><br><br><div class=h3>Qualifications<div><p>You Have<p><ul style=><li style=>Minimum masters degree in Computer Science or other quantitative fields or equivalent experience working in an AI research lab<li><li style=>Publications or a demo page to share that highlight a proven track record of exploratory researchwork in the field of deep learning<li><li style=>5+ years of hands on deep learning experience<li><li style=>Strong background in deep learning theory and techniques with handson experience in developing and training neural networks using frameworks such as PyTorch JAX or TensorFlow<li><li style=>Experience writing performant code and implementing highperformance deep learning algorithms<li><li style=>Proficiency with Python<li><li style=>Experience utilizing theoretical and empirical research to solve problems<li><ul><p>We are excited about individuals who have made notable contributions in the following areas<p><ul style=><li style=>LLMs<li><li style=>AudioImageVideo generation<li><li style=>Multimodal models<li><li style=>AgentsRAGs <li><li style=>CUDA<li><ul><br><br><div class=h3>Additional Information<div><p>Block takes a marketbased approach to pay and pay may vary depending on your location US locations are categorized into one of four zones based on a cost of labor index for that geographic area The successful candidates starting pay will be determined based on jobrelated skills experience qualifications work location and market conditions These ranges may be modified in the future<p><p><br> Zone A USD $239600 USD $359400<br> Zone B USD $239600 USD $359400<br> Zone C USD $239600 USD $359400<br> Zone D USD $239600 USD $359400<p><div><div><p>To find a locations zone designation please refer to this <a href=httpscareerssmartrecruiterscomSquaresalaryzones rel=nofollow>resource<a> If a location of interest is not listed please speak with a recruiter for additional information <p><p>Fulltime employee benefits include the following<p><ul style=><li style=>Healthcare coverage Medical Vision and Dental insurance<li><li style=>Health Savings Account and Flexible Spending Account<li><li style=>Retirement Plans including company match <li><li style=>Employee Stock Purchase Program<li><li style=>Wellness programs including access to mental health 11 financial planners and a monthly wellness allowance <li><li style=>Paid parental and caregiving leave<li><li style=>Paid time off including 12 paid holidays<li><li style=>Paid sick leave 1 hour per 26 hours worked max 80 hours per calendar year to the extent legally permissible for nonexempt employees and covered by our Flexible Time Off policy for exempt employees <li><li style=>Learning and Development resources<li><li style=>Paid Life insurance ADampD and disability benefits <li><ul><p>These benefits are further detailed in Blocks policies This role is also eligible to participate in Blocks equity plan subject to the terms of the applicable plans and policies and may be eligible for a signon bonus Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans<p> <p>Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace Block is a proud equal opportunity employer We work hard to evaluate all employees and job applicants consistently without regard to race color religion gender national origin age disability veteran status pregnancy gender expression or identity sexual orientation citizenship or any other legally protected class <p><p>We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible <strong><em>Want to learn more about what were doing to build a workplace that is fair and square Check out our<em><strong><a href=httpssquareupcomusenaboutdiversityutmsource=jobdescription rel=nofollow><strong><em><u> I+D page<u><em><strong><a><strong><em><em><strong><p><p>Additionally we consider qualified applicants with criminal histories for employment on our team assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance<p><p> <p> <p>Weve noticed a rise in recruiting impersonations across the industry where individuals are sending fake job offer emails Contact from any of our recruiters or employees will always come from an email address ending with <a href=httpblockxyz rel=nofollow>blockxyz<a> <a href=httpsquareupcom rel=nofollow>squareupcom<a> <a href=httptidalcom rel=nofollow>tidalcom<a> or afterpaycom <a href=httpclearpaycouk rel=nofollow>clearpaycouk<a><p> <p><em>Block Inc NYSE SQ is a global technology company with a focus on financial services Made up of Square Cash App Spiral TIDAL and TBD we build tools to help more people access the economy Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions business software and banking services With Cash App anyone can easily send spend or invest their money in stocks or Bitcoin Spiral formerly Square Crypto builds and funds free opensource Bitcoin projects Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution<em><p> <p><em>While there is no specific deadline to apply for this role on average US open roles are posted for 70 days before being filled by a successful candidate<em><p><img src=httpsremotivecomjobtrack1899251blankgifsource=publicapi alt=>
Security Engineering Manager
Company: Taskrabbit
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> Taskrabbit will never use text or chat applications to conduct interviews We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several videobased interviews with our hiring teams Communications will always be conducted by taskrabbitcom domain names <strong> <p> <ul> <li> <p> Taskrabbit is a remotefirst company with employees distributed across the US and EU <p> <li> <li> <p> 5 time Best Places to Work in 2022 by BuiltIn Including Best Companies in SF Best MidSized Companies and Best Benefits <p> <li> <li> <p> DataBird journals Best Places Best Companies for Diversity 1 2019 and 2020 <p> <li> <li> <p> DataBird journals Best Places Best Companies for Women 4 2019 and 1 2020 <p> <li> <ul> <h3> <strong> Youll love working here because <strong> <h3> <ul> <li> <p> Taskrabbit is a remotefirst company We value flexibility and choice but also stay committed to regular inperson connection <p> <ul> <li> <p> The People You will be surrounded by some of the most talented supportive smart and kind leaders and teams people you can be proud to work with <p> <li> <li> <p> The Values <p> <ul> <li> <p> Care Deeply We take time to be present and partner with our team and communities <p> <li> <li> <p> Level Up We navigate through ambiguity and go the extra mile <p> <li> <li> <p> Be A Better Neighbor We build a diverse and sustainable community and encourage all voices <p> <li> <li> <p> Lead The Future Together We value entrepreneurship and are inspired by action <p> <li> <ul> <li> <li> <p> The diverse culture We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate Women make up half of our leadership team and our diversity representation is above that of the tech industry average <p> <li> <li> <p> The perks Taskrabbit offers employeepaid health insurance 401k match with immediate vesting generous and flexible time off with 2 companywide closure weeks Taskrabbit product stipends wellness + productivity + education stipends IKEA discounts reproductive health support and more <p> <li> <ul> <li> <ul> <h2> <strong> About the Role <strong> <h2> <p> As the Security Engineering Manager at TaskRabbit you will play a crucial role in safeguarding our platform and ensuring the privacy and security of our users data You will be responsible for managing a team of talented security engineers developing and implementing security strategies and enhancing our security posture This role is ideal for someone who is passionate about building and leading security teams implementing foundational security measures and ensuring compliance with industry standards such as NIST <p> <h2> <strong> What Youll Work On <strong> <h2> <ul> <li> <p> Team Development Lead a team of security engineers fostering a culture of collaboration innovation and continuous learning Develop team members skills and provide mentorship to nurture their growth <p> <li> <li> <p> Security Tooling Identify evaluate and implement foundational security tools and technologies to protect TaskRabbits infrastructure and applications Collaborate with the engineering teams to integrate security measures into the development lifecycle <p> <li> <li> <p> Data Security Enhance data security by developing and implementing data encryption access controls data protection strategies and data policies Ensure the confidentiality integrity and availability of sensitive user data <p> <li> <li> <p> Compliance Maintain and improve TaskRabbits compliance with industry standards with a particular focus on NIST and GDPR guidelines Develop and execute compliance strategies and processes conducting regular assessments and audits <p> <li> <li> <p> Incident Response Lead incident response efforts in case of security breaches including investigation containment and resolution Develop and maintain an incident response plan to minimize the impact of security incidents <p> <li> <li> <p> Security Awareness Promote a strong security culture within the organization Conduct security training and awareness programs for employees contractors and stakeholders <p> <li> <li> <p> Security Policy Development Aligning with industry best practices and compliance requirements develop update and implement monitoring reporting and preventing <p> <li> <li> <p> Risk Assessment Identify and assess security risks and vulnerabilities and work with crossfunctional teams to mitigate these risks effectively <p> <li> <li> <p> Continuous Improvement Stay uptodate with emerging security threats and technologies Continuously improve TaskRabbits security posture by implementing industry best practices and adopting new security measures <p> <li> <li> <p> Develop and maintain Security KPIs OKRs roadmaps and Security Strategy Work with teams such as Legal Data Engineering IT Operations etc to advocate for Security and align on planning <p> <li> <li> <p> Represent educate and be a champion for security <p> <li> <li> <p> Define strategy for building preventions and threat modeling from the ground up with the team <p> <li> <ul> <h2> Your Areas Of Expertise <h2> <ul> <li> <p> 7+ years of proven experience in building managing and mentoring security teams <p> <li> <li> <p> Proven ability to build and develop security teams <p> <li> <li> <p> Strong background in developing and implementing security strategies and measured metrics KPIs and performance <p> <li> <li> <p> 5+ years developing Security policies and standards company wide <p> <li> <li> <p> Extensive experience in establishing security frameworks policies and procedures to ensure the organizations security maturity <p> <li> <li> <p> Demonstrated expertise in implementing and managing security technologies and solutions to protect against emerging threats <p> <li> <li> <p> Track record of successfully leading security initiatives and driving cultural change to prioritize security within the organization <p> <li> <li> <p> Excellent communication and leadership skills to effectively collaborate with crossfunctional teams and stakeholders in promoting a securityfirst mindset <p> <li> <li> <p> Proactive approach to staying updated with the latest security trends and technologies ensuring continuous improvement and adaptation to evolving threats <p> <li> <li> <p> Experience building out a mature security program aligning to industry best practices and standards <p> <li> <li> <p> Familiarity with NIST guidelines and experience with regulatory compliance <p> <li> <li> <p> Deep knowledge of data security encryption access controls and secure coding practices <p> <li> <li> <p> Experience with incident response and crisis management <p> <li> <li> <p> Relevant certifications eg CISSP CISM CISA are preferred but not required <p> <li> <ul> <h3> <strong> About Taskrabbit <strong> <h3> <p> Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home todos such as furniture assembly handyman work moving help and much more <p> <p> At Taskrabbit we want to transform lives one task at a time As a company we celebrate innovation inclusion and hard work Our culture is collaborative pragmatic and fastpaced Were looking for talented entrepreneuriallyminded and datadriven people who also have a passion for helping people do what they love <p> <p> Together with IKEA were creating more opportunities for people to earn a consistent meaningful income on their own terms by building lasting relationships with clients in communities around the world <p> <h3> <strong> Taskrabbits commitment to Diversity and Inclusion <strong> <h3> <p> An Active Commitment to Equity within our Company and Platform <p> <p> We are an inclusive community where all who share our mission and values belong Our antiracist culture actively strengthens the knowledge understanding and awareness of underrepresented experiences and our ongoing allyship commitment Our diverse team represents the communities we serve breaking down systemic barriers and transforming lives one action at a time <p> <p> Taskrabbit is an equal opportunity employer and values diversity at our company We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status militaryveteran status or disability status Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities <p> <p> Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law <p> <p> <strong> Compensation amp Benefits <strong> <p> <p> At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable total compensation consists of base pay + bonus + benefits + perks <p> <p> The base pay range for this position is $142000$197000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level <p><p>
Senior Customer Success Manager
Company: Feathr
Location: USA
Posted Mar 12, 2024
<p style=minheight15em><strong>Your Company<strong><p><p style=minheight15em>As the Nonprofit Marketing Platform <a href=httpswwwfeathrcoresourcescasestudiesutmcampaign=mkt EOY Demo Ask Leadersamputmsource=hsemailamputmmedium=emailamphsenc=p2ANqtz928haKbQMIyW89zGlEFOw7E9gJTQGWZIrNLgVwsbp71z1TlfUphLrKYhjJAC8UQPRXla rel=nofollow target=blank>trusted by over 1300 nonprofits<a> Feathr is purposebuilt to help our customers unlock more results time and confidence <p><p style=minheight15em>Feathrs software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence <p><p style=minheight15em><p><p style=minheight15em>Were working on building an amazing culture at Feathr where amazing people like you can do their best work If youre ready to grow and help the helpers all on a 4 day workweek youve come to the right place <p><p style=minheight15em><p><p style=minheight15em>But hey dont take our word for it Hear what <a href=httpswwwglassdoorcomOverviewWorkingatFeathrEIIE13941021117htm rel=nofollow target=blank>current and former Flockers have to say<a> about their experience<p><p style=minheight15em><p><div class=h1><strong><u>Senior Customer Success Manager<u><strong><div><p style=minheight15em><strong>Compensation <strong>$70k Base $116k OTE uncapped commissions <br><strong>Benefits <strong>4day work week Health Dental Vision Summr and Wintr breaks Paid vacation + Unlimited sick time<p><p style=minheight15em><p><p style=minheight15em><strong>Your Work<strong><p><p style=minheight15em>As a Sr CSM at Feathr youll play a vital part in our mission to deliver unparalleled digital marketing solutions to nonprofits Were not just offering a job Youll be a key contributor on a team thats reshaping the way nonprofits nurture and engage their communities You serve as the bridge between Feathr and our customers by not just ensuring their satisfaction by also fostering deep connections understanding clients unique needs and driving their success<p><p style=minheight15em><p><p style=minheight15em>In this role youll be instrumental in driving renewals and expansion of valued partnerships with our customers Your expertise will guide nonprofit organizations in optimizing their use of Feathrs software helping them achieve their goals more effectively With your strategic insights personalized guidance and dedication to your clients missions youll contribute to the social impact we make together <p><p style=minheight15em><p><p style=minheight15em>Join us in our mission to be the Marketing Platform for Good where your passion for technology and customer advocacy will transform nonprofit experiences and amplify their positive influence on the world<br><p><p style=minheight15em><p><p style=minheight15em><strong>Your Qualifications<strong><p><ul style=><li style=><p style=minheight15em>Minimum 5+ years in Business to Business B2B SaaS Account Management or Customer Success with a proven <strong>track record in renewal upsell and expansion efforts <strong><p><li><li style=><p style=minheight15em>Experience in a quotacarrying role<p><li><li style=><p style=minheight15em>Experience managing a large volume of customer accounts 80+ accounts<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Your Qualities<strong><p><ul style=><li style=><p style=minheight15em><strong>Communication and active listening skills<strong> You listen thoroughly to your audience and respond thoughtfully and compellingly Youre able to articulate complex ideas and technical concepts clearly and concisely <p><li><li style=><p style=minheight15em><strong>Organized<strong> You successfully juggle various tasks and priorities without losing focus ensuring each of your customer interactions are meticulous and wellplanned and receive the attention necessary to maintain a positive partnership <p><li><li style=><p style=minheight15em><strong>Adaptable amp Resilient<strong> Youre comfortable adapting to evolving industry trends software features and company goals adjusting your CSM strategies as needed You persist in the face of challenges are able to handle rejections and learn from setbacks<p><li><li style=><p style=minheight15em><strong>Taskoriented<strong> Youre skillful at prioritizing tasks ensuring that critical client needs are addressed promptly while managing ongoing projects and initiatives You implement efficient workflows utilize task management tools and best practices and ensure tasks are completed with precision <p><li><li style=><p style=minheight15em><strong>Goal and TargetMotivated<strong> You have a resultsoriented mindset with a focus on achieving customer success metrics such as high satisfaction scores retention rates and upsell opportunities Proven track record of meeting or exceeding customer success targets<p><li><li style=><p style=minheight15em><strong>Relationship Building<strong> Fostering relationships with your customers comes naturally You quickly build credibility and trust with your clients through authentic conversation active listening and demonstrating empathy for their cause<p><li><li style=><p style=minheight15em><strong>Account Management Skills<strong> You have confidence in guiding customers through a purchasing process handling objections and asking for the close<p><li><li style=><p style=minheight15em><strong>Autonomous<strong> You demonstrate selfreliance and resourcefulness in owning the customer lifecycle quickly identifying challenges devising solutions ensuring your clients needs are promptly and effectively met and applying a solutionsoriented approach to your role <p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Your Day<strong><p><ul style=><li style=><p style=minheight15em>Manage a portfolio of 100+ customers with an overall value of ~$900k Annual Recurring Revenue<p><li><li style=><p style=minheight15em>Develop a strategy to meet and exceed quarterly NRR goals<p><li><li style=><p style=minheight15em>Build and nurture relationships with nonprofit clients understanding their objectives and challenges to provide tailored digital marketing solutions<p><li><li style=><p style=minheight15em>Independently manage the renewals process collaborating with clients to ensure seamless renewals of software subscriptions<p><li><li style=><p style=minheight15em>Conduct regular checkin calls and proactive communications with customers to review their platform usage and adoption and ensure their needs are met Be ready to overcome objections and advocate the value of Feathr products<p><li><li style=><p style=minheight15em>Identify customer expansion opportunities offering additional features or services that align with customers evolving needs <p><li><li style=><p style=minheight15em>Lead the sales cycle from planting the seed to closing the deal for expansion opportunities A portion of sales will be midcontract while others will coincide with customers annual license renewals<p><li><li style=><p style=minheight15em>When necessary guide customers through an evaluation process for annual license renewals and potential product expansions<p><li><li style=><p style=minheight15em>Develop and implement strategic account plans outlining goals milestones and action steps to enhance client success utilizing customer data and usage patterns to craft personalized plans<p><li><li style=><p style=minheight15em>Engage in team knowledgesharing sessions contributing to the collective expertise of the Customer Success team<p><li><li style=><p style=minheight15em>Learn and maintain a deep knowledge of Feathr and the Nonprofit Industry to effectively guide customers<p><li><ul><p style=minheight15em><p><p style=minheight15em><p><p style=minheight15em><strong>Compensation<strong><p><p style=minheight15em>Customer Success Managers base salary is $70000 per year The OTE of a fully ramped Sr Customer Success Manager is $116000year The commission is based on total annualized revenue retention<p><p style=minheight15em><p><p style=minheight15em>In addition youll receive healthdentalvision insurance and other benefits like a 4 day work week educational budget wellness credit and social events not to mention an endless supply of job satisfaction <p><p style=minheight15em><p><p style=minheight15em><strong>Location<strong><p><p style=minheight15em>This position is Remote to candidates located in <strong>Eastern and Central time zones<strong> or with the option to work from our headquarters in Gainesville FL If you arent familiar Gainesville is a hip midsized city with a highly innovative population and an attainable standard of living<p><p style=minheight15em><p><p style=minheight15em><strong>Interview Process<strong><p><p style=minheight15em>As a part of our commitment to creating a fair equitable and positive interview experience for all candidates we offer full transparency of our interview stages to give applicants an idea of the time and effort involved Additionally each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates<p><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Information Screen<strong> 30 minute virtual interview with the Talent Acquisition Specialist to better understand your experience skills and qualities as it pertains to the role requirements This is also an opportunity for you to ask questions about the company culture and overall working environment<p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Work Exercise<strong> Candidates will be given a number of days to complete a work exercise that dives deeper and explores their data implementations skill set and thought process This shouldnt take longer than 90 minutes to complete<p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Hiring Manager Interview + Work Exercise Walkthrough<strong> 45 minute virtual interview with the Hiring Manager and live walkthrough of your work exercise The hiring manager will learn about your skills experience and competencies as it relates to the requirements of the role This is also an opportunity to learn more about the role performance expectations and team culture <p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Panel Interview<strong> 60 minute virtual interview Our Panel Interview is an opportunity for you to meet with multiple team members at once Each panelist brings a unique perspective and expertise to the conversation<p><p style=minheight15em>This format allows us to comprehensively evaluate your skills experience and competencies as it relates to the role requirements Its a chance for you to showcase your abilities and learn more about the diverse talents at Feathr<p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Offer<strong> The Talent Acquisition Team will reach out with the details of the offer to discuss with the candidate At this time we will collect and reach out to candidates references This is also the opportunity for candidates to provide any additional information or context if there are concerns surrounding their background check Feathr believes candidates that have made it to this point in the interview process are truly talented individuals and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process<p><li><ul><p style=minheight15em><p><p style=minheight15em>After all the details of the informal offer are finalized the candidate will receive their formal offer<p><p style=minheight15em><p><p style=minheight15em><strong>Accommodations<strong><p><p style=minheight15em>If you require accommodations or assistance during the application or interview process due to a disability please submit a request via this <a class=postingslink href=httpsformsglecboXzzvb2Ab3885T6 rel=nofollow target=blank><u>Candidate Reasonable Accommodation Request Form<u><a><p><p style=minheight15em><p><p style=minheight15em><strong>Benefits amp Perks<strong><p><p style=minheight15em>We love our Flock and the work they do But lets be honest life isnt just about work So we created a perks and benefits package that aims to help our team grow by including their wellness families passions and personal time <p><ul style=><li style=><p style=minheight15em>4 day workweek<p><li><li style=><p style=minheight15em>Full vision and dental 99 health insurance<p><li><li style=><p style=minheight15em>Flexible Work Schedule<p><li><li style=><p style=minheight15em>Unlimited sick time for when you need to take care of your physical or mental health<p><li><li style=><p style=minheight15em>Vacation Time <p><li><li style=><p style=minheight15em>Extended Summr + Wintr Breaks<p><li><li style=><p style=minheight15em>Parental Leave<p><li><li style=><p style=minheight15em>Wellness Reimbursement Credit<p><li><li style=><p style=minheight15em>Home Office Stipend<p><li><li style=><p style=minheight15em>Professional Development Budget<p><li><li style=><p style=minheight15em>Team hangouts and events <p><li><ul><p style=minheight15em><em><strong>You can read more about Feathrs decision to move to a 4day workweek <strong><em><a class=postingslink href=httpswwwfeathrcoresourcesnewsroomwhyfeathrpivotedtofourdayworkweeks rel=nofollow target=blank><em><strong><u>here<u><strong><em><a><a class=postingslink href=httpswwwfeathrcocompanynewsfeathrannouncesfourdayworkweek rel=nofollow target=blank><em><strong><u><u><strong><em><a><em><strong> <strong><em><p><p style=minheight15em><p><p style=minheight15em><strong>Culture<strong><p><p style=minheight15em>Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work Like every company we have an acronym that conveys the most important aspects of the culture we strive to have <p><ul style=><li style=><p style=minheight15em>Practicality Am I incrementally improving something or delaying perfection<p><li><li style=><p style=minheight15em>Ambition Am I staying in my comfort zone as opposed to learning and communicating what is necessary to solve<p><li><li style=><p style=minheight15em> the real challenges<p><li><li style=><p style=minheight15em>Clarity Is my audience understanding what Im communicating<p><li><li style=><p style=minheight15em>Trust Am I being sincere and trusting others to do the same<p><li><li style=><p style=minheight15em>Service Am I expecting more from myself than from others <p><li><ul><p style=minheight15em>This acronym is only as useful as the integrity of the people who reference it and believe in it Every person at Feathr will face challenges the most important quality is a commitment to work through those challenges with selfawareness and honesty <p><p style=minheight15em><p><p style=minheight15em><p><p style=minheight15em><p><p style=minheight15em><em>Feathr is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees So however you identify and whatever background you bring with you if you think youd drive value in this position please apply<em><p><img src=httpsremotivecomjobtrack1900483blankgifsource=publicapi alt=>
Senior SDET
Company: Calendly
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> About the team amp opportunity <strong> <p> <p> Whats so great about working on Calendlys Engineering team <p> <p> We make things possible for our customers through impactful innovation <p> <p> As we build our SDET team from the ground up were seeking a seasoned Senior SDET who is passionate about shaping the future of software testing within our organization With significant automation already in place our aspiration is to consolidate streamline and amplify our efforts across the org Youll be pivotal in this transformative journey <p> <p> <strong> Guiding Principles <strong> <p> <p> At Calendly we believe in delivering the bestinclass scheduling experience for our users As a Senior SDET you are not just an engineer who writes tests You are a strategic thinker a collaborator and an innovator deeply rooted in the larger picture of our systems You will partner with product engineers to build a more testable reliable and usercentric product <p> <ul> <li> <p> Empathetic Mindset Embrace diverse perspectives to create a supportive and effective environment <p> <li> <li> <p> ProductCentric Vision Your focus is on the products success not just the technology or role <p> <li> <li> <p> Engineering Excellence Possess a solid engineering background to provide valuable technical insights and perspectives <p> <li> <li> <p> Active Testing Prioritize dynamic testing activities over static testing artifacts <p> <li> <li> <p> Holistic Perspective Understand the interplay of different systems across the organization and collaborate for coordinated solutions <p> <li> <ul> <p> <strong> A day in the life of an SDET at Calendly <strong> <p> <p> As a Senior SDET youre an engineer with a deep understanding of complex systems architectures in a ServiceOriented Architecture SOA environment You thrive at problemsolving and are comfortable diving into our codebase to understand areas of risk and opportunities for improvement Youll collaborate closely with our product engineers to facilitate testing across all layers of our stack ensuring our products meet highquality standards and deliver an exceptional user experience <p> <p> Your daytoday activities will encompass designing and implementing innovative testing strategies optimizing delivery pipelines and leading other efforts Beyond that youll also play a pivotal role in shaping the culture and development of our SDET team fostering a collaborative environment where excellence and innovation thrive <p> <p> <strong> On a typical day you will <strong> <p> <ul> <li> <p> Design strategies for testing and automation <p> <li> <li> <p> Collaborate closely with one or more engineering squads to understand product architecture and specifics <p> <li> <li> <p> Lead efforts in isolating reproducing and reporting defects <p> <li> <li> <p> Drive conversations around best practices in CICD ensuring a cohesive approach across the organization <p> <li> <li> <p> Take the helm in designing implementing and maintaining our testing infrastructure <p> <li> <li> <p> Actively contribute in Agile ceremonies ensuring quality is at the forefront of all discussions <p> <li> <li> <p> Advocate for innovative solutions that can enhance our testing capabilities <p> <li> <ul> <p> <strong> What do we need from you <strong> <p> <ul> <li> <p> 10 years of experience in software testing and development <p> <li> <li> <p> Proficiency in one or more programming languages <p> <li> <li> <p> Experience working in an SOA environment <p> <li> <li> <p> Proven experience in CICD tools and methodologies <p> <li> <li> <p> Strong understanding of software testing strategies tools and best practices <p> <li> <li> <p> Strong analytical and problemsolving skills <p> <li> <li> <p> Ability to work collaboratively and foster a teamcentric environment <p> <li> <li> <p> An insatiable curiosity about the intricacies of our product and systems <p> <li> <li> <p> Proactive in identifying challenges and taking the initiative to address them <p> <li> <li> <p> Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time <p> <li> <ul> <p> <strong> Whats in it for you <strong> <p> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a phenomenal time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional career <p> <p> <strong> Our Hiring Process <strong> <p> <p> Typically individuals will participate in the following interview process However there may be slight nuances given the role and or department we are hiring for Please keep in mind that individuals can be declined from the position at any stage of the process <p> <ul> <li> <p> Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team This is a great time to ask any initial questions you have about the company or the role <p> <li> <li> <p> Next well put you in direct contact with your potential manager Youll get a chance to learn even more about life at Calendly the responsibilities within your role and the qualities needed to succeed here <p> <li> <li> <p> Then you will perform an interview exercise where you can highlight your skills <p> <li> <li> <p> Next or in parallel youll meet with your potential team members <p> <li> <li> <p> Finally we connect with those youve worked with before to learn more about the impact you can make the value you bring and the best way to set you up for success at Calendly <p> <li> <ul> <p> We aim to provide an inclusive and equitable experience to everyone who expresses interest in working at Calendly The recruiter assigned to this role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=mailtorecruitingcalendlycom rel=noopener noreferrer nofollow target=blank> <strong> <em> recruitingcalendlycom <em> <strong> <a> <strong> <em> <em> <strong> <p> <p> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa West Virginia and Rhode Island you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <u> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <u> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <u> <em> Notice at Collection <em> <u> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p> <p> <p><p>
Senior Product Designer
Company: Coforma
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <em> We are looking for a <em> <strong> <em> Senior Product Designer <em> <strong> <em> with a humancentered mindset to join our growing distributed team at Coforma <em> <p> <p> <p> <p> Product designers at Coforma serve as the bridge between research and delivery They work toward business goals and user needs with a bias toward scalable systems They benefit our clients by building holistic informed design systems while ensuring the rapid delivery of iterative designs to agile development teams They collaborate with research content design product management engineering project management and client business owners showing up as creative problem solvers who can unearth elegant solutions to complex issues <p> <p> <p> <p> As a <strong> Senior Product Designer <strong> youll join a team dedicated to improving the experiences of critical services and products for government agencies nonprofits and valuesaligned organizations Youll demonstrate consistently highlevel execution even when encountering ambiguity in complex multistakeholder project environments Youll showcase a clear passion and enthusiasm for learning and sharing your expertise Youll demonstrate working knowledge of visual design and frontend development concepts and relationships including the use and maintenance of design systems Youll be a compassionate representative for the Product Design practice area and proactively seek collaboration across practice areas and with other departments <p> <p> <p> <p> <strong> $147290 to $156560 Annual Salary + Benefits + Growth Potential <strong> <p> <p> <em> Placement within this range will be based on the competency level of the candidate An offer will be made at one of the following tiers <em> <p> <p> <p> <p> <strong> <em> Tier 1 $147290 <em> <strong> <em> Meets minimum qualificationexperience requirements Beyond onboarding will need additional guidance and training to perform key responsibilities of the role <em> <p> <p> <strong> <em> Tier 2 $156560 <em> <strong> <em> Experienced and fullycompetent Beyond onboarding can independently perform key responsibilities of the role <em> <p> <p> <p> <p> <em> To honor our companywide equitable pay system the posted salary range and corresponding tier salaries are nonnegotiable <em> <p> <p> <p> <p> <em> The job posting for this role is set to close by 500pm PDT on Monday March 18th 2024 <em> <p> <p> <em> The desired start date for this role is midApril 2024 <em> <p> <p> <p> <p> <em> This is a USbased remote position open to applicants in select states listed below and some travel will be required <em> <p> <p> <p> <p> <strong> <em> Note to ensure we remain compliant with all state county and local employment and tax regulations applicants must currently reside in one of the following states to be considered for employment with Coforma This list will be updated periodically as our PeopleOps team works to open up hiring in additional states <em> <strong> <p> <p> <p> <p> <strong> <em> Arizona <em> <strong> <p> <p> <strong> <em> California <em> <strong> <p> <p> <strong> <em> District of Columbia <em> <strong> <p> <p> <strong> <em> Florida <em> <strong> <p> <p> <strong> <em> Georgia <em> <strong> <p> <p> <strong> <em> Idaho <em> <strong> <p> <p> <strong> <em> Illinois <em> <strong> <p> <p> <strong> <em> Maine <em> <strong> <p> <p> <strong> <em> Maryland <em> <strong> <p> <p> <strong> <em> Massachusetts <em> <strong> <p> <p> <strong> <em> Montana <em> <strong> <p> <p> <strong> <em> Nevada <em> <strong> <p> <p> <strong> <em> New York <em> <strong> <p> <p> <strong> <em> North Carolina <em> <strong> <p> <p> <strong> <em> Oregon <em> <strong> <p> <p> <strong> <em> Tennessee <em> <strong> <p> <p> <strong> <em> Texas <em> <strong> <p> <p> <strong> <em> Washington <em> <strong> <p> <p> <strong> <em> Wisconsin <em> <strong> <p> <p> <p> <p> <strong> Overview <strong> <p> <p> <p> <p> The Senior Product Designer will bring humancentered design processes and methods to our work wherever possible sometimes serving as a projects design lead Your passion for designing simple and effective products informed by insights of real people and key business needs will inspire and ground your peers Youll help us better understand the people we aim to serve the needs of the organizations and agencies we work with and the changes we can make to have a significant and lasting impact Youll incorporate accessibility best practices and standards into all your work and help others do the same <p> <p> <p> <p> <p> <p> <strong> What Youll Do Responsibilities <strong> <p> <ul> <li> <p> Scope design needs for assigned projects whose parameters are often undefined proactively navigating organizational and project ambiguity <p> <li> <li> <p> Work crossfunctionally to develop product design principles strategies product roadmaps and success measures that meet client needs <p> <li> <li> <p> Set and follow direction to build highquality design deliverables and accompanying documentation from kickoff to handoff including design systems prototypes UI designs wireframes and more <p> <li> <li> <p> Partner with other designers to ensure all deliverables are inclusive accessible and use plain language <p> <li> <li> <p> Plan and execute various approaches to user research and design strategy and define lead and support usability testing using low and highfidelity prototypes as well as live systems <p> <li> <li> <p> Synthesize usability research insights and transform them into design recommendations and decisions <p> <li> <li> <p> Demonstrate solid process and a wellrounded knowledge of techniques principles tools materials and systems in Product Design and other design disciplines <p> <li> <li> <p> Lead and participate in meetings workshops and training sessions for clients stakeholders and internal teamsIdentify analyze and work through complex problems in a way that addresses business requirements and user needsand coach more junior team members to do the same <p> <li> <li> <p> Present work in various forums and formats for varied audiences <p> <li> <li> <p> Help set the bar for client interaction providing support to project reports as needed <p> <li> <li> <p> Help ensure the health of the Design department through coaching and hiring support <p> <li> <li> <p> Help document Coforma Product Design practice strategy and process working handinhand with Product Design counterparts <p> <li> <li> <p> Act as a sounding board for design researchers engineers UX designers and content designers at Coforma coaching them through experiential challenges and helping to review and structure their product design work as needed <p> <li> <li> <p> Share your expertise in product design by contributing to thought leadership content for internal and external audiences <p> <li> <ul> <p> <p> <p> <strong> Who You Are Requirements <strong> <p> <ul> <li> <p> 6+ years of experience with product design web interaction andor equivalent roles <p> <li> <li> <p> Proficiency in crafting quality designs using design systems atomic design component design annotated wireframes responsive layouts clickable prototypes branded UI designs microcopy and style guides <p> <li> <li> <p> Experience partnering with researchers to define lead and support usability testing using low and highfidelity prototypes as well as live systems <p> <li> <li> <p> Experience synthesizing usability research insights and transforming them into design recommendations and decisions <p> <li> <li> <p> 2+ years of project team leadership <p> <li> <li> <p> 2+ years of experience facilitating and designing product design workshops and presentations with clients or in a consulting role <p> <li> <li> <p> Experience and history of enabling access to products and services within teams and communities <p> <li> <li> <p> Familiarity and experience with fastgrowing companies with a bonus for experience within government contracting or professional service firms <p> <li> <li> <p> Passion for and experience with quality interaction design usability and accessibility <p> <li> <li> <p> Adeptness with gathering requirements and understanding the design needs of public sector clients <p> <li> <li> <p> Demonstrated passion for continual learning <p> <li> <li> <p> Fulltime resident of the contiguous United States must be legally authorized to work in the US now and in the future without sponsorship <p> <li> <li> <p> Applicants selected for this position may be subject to a government security clearance and must meet eligibility requirements for access to classified information related to the nature of some of our clients work <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications and Experience <strong> <p> <ul> <li> <p> 2+ years experience working on a remote team or remote freelancing <p> <li> <li> <p> 2+ years experience working in a consulting environment <p> <li> <li> <p> Experience working within a crossmatrixed environment <p> <li> <li> <p> Prior professional services government or federal consulting experience <p> <li> <li> <p> Experience writing or editing requirements and performing design challenges for government proposals <p> <li> <li> <p> Experience conducting remoteonly research workshops or validation sessions <p> <li> <li> <p> Experience utilizing the United States Web Design System USWDS <p> <li> <ul> <p> <p> <p> <strong> Other <strong> <p> <ul> <li> <p> <strong> Internet <strong> will prioritize and maintain access to strong reliable internet for the remote nature of our work except when on vacation or holiday <p> <li> <li> <p> <strong> Security <strong> will keep the highest security practices to ensure privacy and security of Coforma and client information given the nature of our work even when on vacation <p> <li> <li> <p> <strong> Travel Flexibility <strong> on request and with advance notice will attend inperson events such as meetings workshops and trainings as assigned for projects that require it <p> <li> <li> <p> <strong> Brand Representation <strong> will represent Coforma professionally and sincerely modeling our <a class=fontbold underline fontbold underline postingslink href=httpscoformaiovalues rel=noopener noreferrer nofollow target=blank> Company Values <a> in all interactions <p> <li> <ul> <p> <p> <p> <strong> We Dont Care About <strong> <p> <ul> <li> <p> Whether or not you have a degree of any kind <p> <li> <li> <p> Whether your educational major if you had one is related to this role <p> <li> <li> <p> Whether or not you have GitHub contributions <p> <li> <li> <p> Whether or not you have worked at a wellrecognized company <p> <li> <li> <p> Whether youre sure that you check every single box perfectly <p> <li> <ul> <p> <p> <p> <strong> We Do Care About <strong> <p> <ul> <li> <p> Your passions professional or otherwise <p> <li> <li> <p> Your wellinformed opinions about design technology teams and process <p> <li> <li> <p> <strong> You <strong> <p> <li> <ul> <p> <p> <p> <p> <p> $147290 $156560 a year <p> <p> <em> The salary range for this position is <em> <strong> <em> $147290 to $156560 per year <em> <strong> <em> in line with our companywide equitable pay scale <em> <p> <p> <em> Placement within this range will be based on the competency level of the candidate An offer will be made at one of the following tiers <em> <p> <p> <strong> <em> Tier 1 $147290 <em> <strong> <em> Meets minimum qualificationexperience requirements Beyond onboarding will need additional guidance and training to perform key responsibilities of the role <em> <p> <p> <strong> <em> Tier 2 $156560 <em> <strong> <em> Experienced and fullycompetent Beyond onboarding can independently perform key responsibilities of the role <em> <p> <p> <em> To honor our companywide equitable pay system the posted salary range and corresponding tier salaries are nonnegotiable <em> <p> <p> <em> We participate in EVerify Upon hire we will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US <em> <p> <p> <p> <p> <em> Due to the nature of our work with the federal government this role is <em> <strong> <em> required <em> <strong> <em> to work from the contiguous United States <em> <p> <p> <p> <p> <strong> Were Coforma <strong> <p> <p> <p> <p> The stress of job searching can make you wonder if youre enough Studies have even shown that women and people of color are less likely to apply to jobs when they dont meet every qualification We believe that you <strong> ARE <strong> enough and that its okay not to meet every requirement Were building a culture thats authentic inclusive and diverse If youre excited to work with us but not sure you check every box apply anyway You may be just right for this role or another one <p> <p> <p> <p> <strong> About Us <strong> <p> <p> <p> <p> We use creativity to get results for clients and the communities they serve <p> <p> <p> <p> Weve honed a modern agile usercentered approach that elevates human needs through thoughtfullydesigned systems and products <p> <p> <p> <p> From connecting families in crisis at the US border to improving the way governments consume COVID19 mobility data through a more accessible and userfriendly tool were dedicated to improving peoples lives through thoughtful technology products and services Together Our crossfunctional team works closely with each other and with our government nonprofit and commercial partners to research design and build better products and services <p> <p> <p> <p> Coforma employs over 100 talented creators Our leadership has decades of experience in improving government digital services from a civic service mindset and a strong record of developing innovative technology solutions for government enterprise and nonprofits <p> <p> <p> <p> We thoughtfully integrate design into product development We are experts in leading the design and development of products to meet business goals build alignment and deliver value through technically feasible and iterative design activities <p> <p> <p> <p> Business objectives and human beings are at the center of our work We work very closely and collaboratively with our partners from solicitation through to delivery to ensure that the solution provides a high level of value to the business Accessibility is never overlooked in our work and our iterative approach validates the utility and delight of the final product <p> <p> <p> <p> <strong> Equal Opportunity amp Inclusive Workplace <strong> <p> <p> <p> <p> Coforma is an Equal OpportunityAffirmative Action Employer All qualified applicants will receive consideration for employment without regard to race ethnicity national origin sexual orientation gender identity or expression religion age pregnancy disability workrelated injury covered veteran status political ideology marital status or any other factor that the law protects from employment discrimination <strong> Background checks and other security clearances may be required for some roles as it relates to the nature of our client work <strong> <p> <p> <p> <p> Our team and our office aims to be an accessible and hospitable place to work We welcome applicants contractors and employees who are committed to improving our culture and practices <p><p>
Revenue Operations Lead
Company: Superhuman
Location: USA
Posted Mar 12, 2024
At Superhuman we value diversity. $1000 budget for workstation setup. Free access to Calm and Taskhuman. Allyship education program to help build your best self. Voluntary insurance: short-term disability long-term disability and life insurance. Setting You Up For Success 🧑🏻💻👩🏾💻 Custom MacBook Pro. Generous parental caregiver healthcare and compassionate leave policies. Bias Towards Action : Speed matters. Flexible spending accounts for commuter costs dependent care and healthcare expenses. We take a locally informed approach to compensation.
Director of Research
Company: Talkspace
Location: USA
Posted Mar 13, 2024
<p>Talkspace is a leading digital mental health platform revolutionizing the way individuals access and receive therapy Our innovative approach combines cuttingedge technology with the expertise of licensed therapists to provide convenient and effective mental health care to millions nationwide <p> <p>As we continue to expand our offerings and enhance our impact we are seeking a highly skilled and visionary Director to drive research completion lead evidencebased practices and contribute to the advancement of our mission in making quality mental healthcare accessible to all<br><br><p> <p><strong>What Youll Do <br><br><strong><p> <p>TalkLabs substantiates our modality of therapy by spearheading research initiatives that also contribute to the development and enhancement of our platformThe Director of Research offers a unique opportunity at the intersection of technology and mental health working collaboratively with a dynamic team of clinicians researchers and technologists to play a pivotal role in shaping the future of digital mental health<p> <p>Reporting to our Chief Medical Officer you will manage the execution of research activities including designing research protocols ensuring compliance with the regulatory requirements governing human subjects research working with our partners obtaining grant support for applicable research publishing research results advising internal stakeholders on research implications and presenting research findings at relevant conferences <br><br><p> <p><strong>Conduct Translational Research<br><strong><strong><br><strong><p> <ul style=> <li style=>Design data analytic plans andor experiments with clear deliverables and outcomes to measure impact and success of productservice enhancements for all business lines<li> <li style=>Track historical data identify user types and ensure adaptation of offering to the different audiences receiving care on the platform<li> <li style=>Identify promising but underrepresented audiences that could be better understood through research<li> <li style=>Adapt outcome measures used to these audiencesWork with external research partners eg academic institutions mental health advocacy orgs etc to publish groundbreaking research on important topics and populations in digital mental health<li> <li style=>Build strategic alliances with academic institutions and universities that accelerate and extend the basic and implementation science goals of the platform<li> <li style=>Actively contribute to scientific and clinical community conferences and proceedings to professionalize and promote the platform as an evidencebased accessible and responsible approach to delivering care<li> <li style=>Publications in professional and scientific journals are highly desirableSeek fundinggrant opportunities that involve academic partners in pursuing key research goals and that enable large scale research projects<li> <li style=>Manage existing grants and work as a proactive partner to grant administrators<li> <li style=>Work with marketing and business development functions to communicate research findings and promote valuable program offerings as well as exploring research projects in collaboration with those functionsAssist data scientists and account managers with data for Quarterly Business Reviews QBRs<li> <ul> <p><strong><em>Performs other related duties as assigned<br><em><strong><strong><em><br><em><strong><p> <p><strong>About You<br><strong><strong><em><br><em><strong><p> <ul style=> <li style=>PhD in Clinical Counseling or other license eligible Psychology or related field <li> <li style=>3+ years of consulting business organizational leadership or related experience<li> <li style=>Ability to build and maintain solid relationships across multiple levels of management<li> <li style=>Strong project management skills<li> <li style=>Ability and willingness to be handson and dive into details of processes and operations<br><br><li> <ul> <p><strong>Benefits<br><br><strong><p> <ul style=> <li style=>Comprehensive Medical Dental and Vision plans coverage since day one<li> <li style=>Pretax benefits HSAFSA<li> <li style=>401k Retirement Savings Program with matching up to 4<li> <li style=>Voluntary benefits including disability basic life or pet insurance etc<li> <li style=>Monthly Wellness Stipend to promote mental and physical selfcare<li> <li style=>Flexible PTO and Remote First Environment<li> <li style=>Regular team events including Wellness Workshops and Team Building Events<li> <li style=>Free access to Talkspace products for you and one household member as well as access to a friends and family discount<br><br><li> <ul> <p><strong>Compensation<br><strong><p> <p>At Talkspace we believe that pay transparency during the interview process is a critical part of diversity equity and inclusion Our salary bands are based on internal and external compensation benchmarks which we regularly evaluate to ensure we pay competitively<p> <p>The base salary range for this role is between $160000 and $180000 with a competitive bonus Within the salary bands leveling corresponds to each candidates relevant experience skills as assessed during the interview process education and applicable certifications<br><br><p> <p><strong>Why Talkspace<br><strong><strong><br><strong><p> <p>Talkspace is the most comprehensive and convenient way to take care of your mental health and wellness focused on providing quality mental health services on your own terms<p> <p>Our signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easytouse and HIPAAcompliant web and mobile platform With Talkspace users can connect their dedicated provider via live video text or phone<p> <p>Backed by over 10 years of industryleading research and clinically proven results our accessible care model continues to make huge strides in lowering the barriers to quality mental healthcare services nationwide Talkspace is the top insurancecovered therapy service with over 112 million Americans covered and a leader within the Corporate Wellness Space with more than 200 employer partnerships across several industries<p> <p>Our focus to help people feel better starts at Talkspace where we connect and collaborate as a team to make the world a better place Fun companywide events happy hours wellness perks flex PTO access to Talkspace products and competitive benefits are just some of the ways we make Talkspace a great place to work Do you want to save the world Come join us<br><br><br><p> <p><strong>EQUAL OPPORTUNITY EMPLOYER<br><strong><p> <p>Talkspace welcomes and celebrates talent from all backgrounds perspectives and walks of life to foster an innovative and diverse workforce We encourage you to apply even if you dont meet every qualification if you believe you could make a great addition to this team Come as you are and learn about the exciting opportunities on our team<p> <p>Individuals seeking employment at Talkspace are considered without regard to race color religious creed sex national origin citizenship status age physical or mental disability sexual orientation marital parental veteran or military status unfavorable military discharge or any other status protected by applicable federal state or local law<br><br><br><p> <p><strong>How do we define Diversity Equity Inclusion and Belonging at Talkspace<br><br><strong><strong>Diversity<strong><p> <p>Diversity encompasses the unique attributes of our employees as individuals We value and embrace the richness arising from their varied backgrounds perspectives and experiences which include but are not limited to age ability ethnicity gender race and cultural background<p> <p><strong>Equity<strong><p> <p>Equity refers to a fair and impartial workplace aiming to ensure equal growth and advancement opportunities for all employees This involves amplifying underrepresented voices addressing unconscious biases and providing inclusive culturally competent mental health care<p> <p><strong>Inclusion<strong><p> <p>Inclusion signifies the practice of granting equal access to opportunities and resources for all employees particularly those who might otherwise be excluded or marginalized It ensures that everyone feels a sense of belonging value support and respect as an individual<p> <p><strong>Belonging<strong><p> <p>Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity equity and inclusion in the workplace<p> <img src=httpsremotivecomjobtrack1899007blankgifsource=publicapi alt=>