Be Or Bc Jobs in Orange County

software product manager product manager software informatics product manager

Software/Informatics Product Manager III

Location: Orange County

Posted Apr 22, 2024

The Quality Systems business within BioRad is a global leader providing a broad array of clinical diagnostics controls to ensure laboratory measurements are within standards As part of this ecosystem the division also provides a growing family of software applications that help clinical laboratories worldwide to track their performance and support their efforts in accreditation which helps the labs provide accurate medical test results to physicians and patients Laboratory technicians use this software to check the accuracy of their test results through internal statistical analysis and external comparison against peer results of laboratories throughout the world The realworld impact of this software is to help doctors accurately diagnose patient problems and provide the proper treatment to patients saving lives and improving the quality of life for millions We are looking for an experienced Software Informatics Product Manager who will be responsible for the next generation cloudbased QC data management platform Unity Next as well as other Informatics products as we expand our offerings over time You will create evolve and help execute the product vision and strategy with roadmaps that address customer and business problems that are aligned with the Company`s mission and strategic initiatives Key elements for success in this position include commercialization of the latest product platform including migrations from existing products to new and monetization of current and future offerings How Youll Make An Impact <ul><li>Create and execute gotomarket plans for new product launches ensuring a coordinated and effective introduction to the market<li> <li>Collaborate with crossfunctional teams to define product positioning key messaging unique selling propositions promotional and training materials for sales enablement <li> <li>Develop and implement monetization and pricing strategies considering value proposition market positioning and customer willingness to pay <li> <li>Create endtoend customer migration strategy for customers upgrading from existing to new technology<li> <li>Define the product vision roadmap and strategy based on market insights business goals and customer feedback<li> <li>Research and analyze diagnostics lab informatics analytics market trends and technologies customers digital ecosystems environments workflows relevant user segments and applications<li> <li>Identify new product opportunities develop business cases and financial models initial and revenue forecasting of the product segment and assess the pros and cons of various business and commercial models<li> <li>Analyze product performance metrics customer feedback and industry trends to identify product improvement opportunities<li> <li>Analyze new product opportunities to make recommendations for `go` or `nogo` conclusions efficiently<li> <li>Align stakeholders around the vision for the product and prioritize product features and capabilities<li> <li>Understand the competitive landscape initiate voice of customer VOC research and translate VOC into customer requirements and product scope as well as product roadmap and growth opportunities<li> <li>Work with regions to identify and validate global opportunities<li> <li>Create agile epics grounded in the `jobstobedone` framework to guide the development process<li> <li>Ensure alignment between customer needs regulatory requirements and technical feasibility<li> <li>Influence decisionmaking and action across functions without formal authority<li> <li>Drive results and be a selfstarter in an ambiguous environment<li> <ul>What You Bring <ul><li>Bachelor`s degree or equivalent in related field Business or STEM discipline required Masters Degree desirable Business MBA or STEM Computer science Engineering Life Sciences etc<li> <li>7+ years of related experience or equivalent combination of education and experience in software medical device diagnostic or pharmaceutical industry as well as software product management experience required<li> <li>Demonstrated knowledge of software development methodologies UIUX design principles and agile project management required<li> <li>Market landscaping and competitive intelligence voice of customer research and translating VOC to customer requirements and product scope as well as product roadmap required<li> <li>Experience working in a diagnostic lab environment desired<li> <li>Experience working in agile product development desired<li> <li>Knowledge of QC in the clinical laboratory environment and competitive solutions desired<li> <li>Experience in regulated healthcare environments medical devices or diagnostics systems and familiarity with medical devices diagnostic lab data LIS EMR and healthcare applications ecosystems desired<li> <ul>Total Rewards Package At BioRad we`re empowered by our purpose and recognize that our employees are as well That`s why we offer a competitive and comprehensive Total Rewards Program that provides value quality and inclusivity while satisfying the diverse needs of our evolving workforce BioRads robust offerings serve to enrich the overall health wealth and wellbeing of our employees and their families through the various stages of an employee`s work and life cycle Benefits We`re proud to offer a variety of options including competitive medical plans for you and your family free HSA funds a new fertility offering with stipend group life and disability paid parental leave 401k plus profit sharing an employee stock purchase program a new upgraded and streamlined mental health platform extensive learning and development opportunities education benefits student debt relief program pet insurance wellness challenges and support paid time off Employee Resource Groups ERG`s and more Compensation The estimated base salary range for this position is $130200 $179100 at the time of posting This range is inclusive of all geographic locations within the United States Actual compensation will be provided in writing at the time of offer if applicable and is based on several factors we believe fairly and accurately impact compensation including geographic location experience knowledge skills abilities and other job permitted factors This position is also eligible for a variable annual bonus which is dependent upon achievement of your individual objectives and Company performance Who We Are For 70 years BioRad has focused on advancing the discovery process and transforming the fields of science and healthcare As one of the top five life science companies we are a global leader in developing manufacturing and marketing a broad range of highquality research and clinical diagnostic products We help people everywhere live longer healthier lives Recently voted a Best Place to Work BioRad offers a unique employee experience with collaborative teams that span the globe Here you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see EEO Statement BioRad is an Equal Employment OpportunityAffirmative Action employer and we welcome candidates of all backgrounds Veterans people with physical or mental disabilities and people of all race color sex sexual orientation gender identity religion national origin and citizenship status are encouraged to apply Agency NonSolicitation BioRad does not accept agency resumes unless the agency has been authorized by a BioRad Recruiting Representative Please do not submit resumes unless authorized to do so BioRad will not pay for any fees related to unsolicited resumes Fraud Alert BioRad has received reports of individuals posing as BioRad recruiters to obtain information including personal and financial from applicants Beware of these fake recruiters and job scams Click here for more information on this scam and how to avoid it LIAK1 Legal Entity USA1000BioRad Laboratories Inc

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Assoc. Scientist III, Analytical Development

Company: BioDuro

Location: Orange County

Posted Apr 20, 2024

What We Do BioDuroSundia is one of the premier Contract Research Development and Manufacturing Organizations CRDMO globally with more than 2200 employees Our US operations are US headquartered in Irvine CA Our 7 global facilities provide integrated solutions and exceptional services to our clientele for challenging preclinical and clinical trial projects With capabilities spanning Drug Discovery Development and Manufacturing it is no surprise that BioDuroSundia is a leading partner of choice Why BioDuroSundia Take the next step in your career and join BioDuroSundia today to change lives through the products we help create Here you will contribute your talents to meaningful projects that impact the lives of patients around the world and develop as an individual by working directly with a team of seasoned experts and rising stars Our values of Accountability Respect Tenacity Results and Integrity are embedded in everything we do No matter what your role may be BioDuroSundia strives to ensure all our employees are empowered and given the necessary tools to lead us in our relentless pursuit of success Requirements ASSOC SCIENTIST III ANALYTICAL DEVELOPMENT Irvine CA perform analytical developmentcharacterization for biotherapeutic drug substances DS and drug products DP execute potency assays SDSPAGE ELISAs dissolution testing perform HPLCwater contentresidual solvent analysis developimplement analytical methods transfer validate methods writereview SOPs Masters or foreign equiv deg in Pharm Sci Chem or rel + knowledge of HPLC UPLC GC analytical method validation characterization SOP prep Send resume BioDuro LLC 9601 Jeronimo Rd Irvine CA 92618

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Junior In-House Counsel, BUA (Little Rock)

Company: Georg Fischer

Location: Orange County

Posted Apr 20, 2024

Your tasks <ul><li> Reporting to InHouse Counsel Americas <li> <li> Drafting reviewing and negotiating complex commercial contracts including customer and vendor agreements NDAs strategic partnership agreements software agreements and professional servicesdevelopment agreements <li> <li> Providing daily legal advice and counsel across a variety of practice areas including corporate governance corporate structuring labor amp employment regulatory compliance product liabilityrisk management<li> <li> Participate in the development and refinement of company policies and procedures to ensure compliance with applicable laws and regulations<li> <li> Keeping abreast of current trends practices and changes in corporate law and regulations that may affect the company and its operations<li> <li> Creating revising and managing template agreements developing playbooks and legal processes that can scale regionally to provide efficient and timely responses to internal clients<li> <li> Being an active and trusted business partner and ensure the provision of timely business focused advice to business clients by identifying potential legal issues and mitigating risk<li> <li> Participating in handling disputes that may arise in existing commercial relationships<li> <li> Providing guidance and support to our crossfunctional colleagues on a wide range of legal issues<li> <li> Perform legal research<li> <li> Prepare amp deliver training content<li> <li> Supporting management of outside counsel including billing and litigation support <li> <li> General administrative work related to support of the legal department<li> <li> Collaboration with other attorneys and professionals to provide comprehensive legal support<li> <li> All other duties as assigned by InHouse Counsel Americas<li> <ul> Your profile <ul><li> Juris Doctorate degree from an accredited law school by the American Bar Association<li> <li> Admission to at least one US State Bar<li> <li> 3 to 5 years of experience inhouse legal or law firm<li> <li> Proven experience in drafting reviewing and negotiating commercial contracts<li> <li> Strong knowledge of corporate structuring and corporate governance<li> <li> Experience in some or all of these areas regulatory compliance product liability commercial transactions<li> <li> Understanding of or experience with risk managementinsurance programs a plus <li> <li> Exceptional interpersonal and communication skills with the ability to interact effectively with clients and colleagues at all levels<li> <li> Strong analytical and problemsolving skills with the ability to handle complex legal issues<li> <li> Ability to work independently and as part of a team managing multiple priorities in a fastpaced environment<li> <li> High degree of professional ethics and integrity<li> <li> Location within commuting distance to at least one Company site USA<li> <li> Travel 2030<li> <ul> Benefits Clear vision and purpose We are a sustainability and innovation leader providing superior customer value is our vision and this is what guides us Our purpose becoming better every day since 1802 is what inspires us in our daily work Sustainability and innovation focus We have high sustainability and innovation goals Lets work towards a sustainable future together Excellent learning tools At GF we provide development opportunities for everyone We offer global learning tools as well as trainings and specialized courses Great career opportunities GF as a global acting company provides many opportunities regarding career growth We also offer a dedicated talent management process MyNextBigStepGF to boost your career Health care GF offers a comprehensive health and welfare benefits plan including medical dental vision life insurance short and longterm disability and 401k with generous company match Paid holidays Paid time off include 12 paid days of company holidays Sport activities We support the purchase of a fitness membership from the center of your choice with a subsidy Work perks discount The discount program includes many different goods and services including appliances electronics theme parks movies and more Your contact Janet Gonzalez HR Manager +1 7143684216 Web EMail 9271 Jeronimo Road 92618 Irvine United States View larger map Your work route Apply now Who we are GF Piping Systems is the worlds leading supplier of piping systems We enable the safe and sustainable transport of fluids Our business is driven by industryleading sustainability levels innovation through digital solutions and investment in a culture based on performance learning and caring

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customer service phone experience customer complaints

Client Success - Retention Associate

Company: Alleviate Financial Solutions

Location: Orange County

Posted Apr 20, 2024

Class Start Date 060324 Ready to be the keeper of the flame in our client success journey Were on the hunt for Retention Associates to join our dynamic team and become the heartbeat of our client relationships As a Retention Associate youll be the secret sauce that ensures our clients stick around for the long haul Youll be the maestro of satisfaction orchestrating initiatives that make our clients feel valued heard and downright cherished Alleviate is one of the fastest growing companies in the Debt Relief space Every day we help clients find solutions to their financial challenges We are a vibrant and energetic organization of nearly 500 employees Alleviate offers a fun supportive culture with endless opportunities for growth and promotions We are currently investing heavily in marketing and technology to ensure continued growth Our Home Alleviate has a 30000 Sq foot headquarters based out of Irvine CA Our headquarters is located in the heart of Orange Countys booming business and finance district Our state of the art office has 2 designer living rooms 2 cafes a meditation room fully equipped work stations and a free fitness center We offer catered lunches onsite food trucks inoffice games paid parking quarterly parties amp events volunteer events and much more Our Culture Why do our employees love working here <ul><li> Pay incentives including Commissions amp Bonuses <li> <li> Companybranded clothing and accessories <li> <li> Consistent employee recognition and appreciation <li> <ul><ul><li> Companysponsored events and volunteer opportunities <li> <ul>Schedule 8hour shift Monday to Friday 8AM 5PM Location Fully InOffice Irvine CA Starting Pay <ul><li> $21 per hour + performancebased bonuses <li> <ul>General Summary This position is responsible for managing customer concerns with the objective of maintaining positive customer relationships with the organization Essential Duties <ul><li> Manage escalated client phone calls inbound and outbound <li> <li> Communicate with customers via email andor over the phone <li> <li> Listen to client concerns <li> <li> Resolve customer complaints by determining the cause of the problem and recommend the best solution products and services according to each clients needs <li> <li> Expedite correction or adjustment and follow up to ensure resolution communicate with management to find the best solution <li> <li> Provide high quality personable friendly and professional customer service to respond to member needs and concerns <li> <li> Obtain review and update overall details of each call to ensure accuracy and completeness of the file <li> <li> Adhere to company policies and procedures <li> <li> Regular attendance and punctuality <li> <li> Meetfollow up with scheduled client appointments and deadlines <li> <li> Work with the supervising team to create better methods to address customer complaints <li> <ul>Job Specifications Knowledge skills abilities and experience normally required for competent performance Knowledge and Experience <ul><li> High School Diploma or GED required <li> <li> Minimum of 12 months of customer experience preferred <li> <li> Customer service phone experience preferred <li> <li> 2+ Years experience in Debt Settlement or related industry <li> <ul>Skills and Abilities <ul><li> Electronic phone amp CRM experience preferred <li> <li> Computer literacy <li> <li> Typing 45 plus words per minute <li> <li> Highly motivated <li> <li> In Depth understanding of the companys products and services <li> <li> Patience empathy and professionalism <li> <li> Persuasive abilities <li> <li> Strong attention to detail <li> <li> Ability to work under pressure and manage high stress level situations <li> <li> Ability to maintain control of escalations <li> <li> Ability to adaptrespond to different types of characters <li> <li> Problem Solving and decisionmaking capabilities <li> <li> Excellent customer service skills Strong phone etiquette with active listening skills <li> <li> Clear amp concise communication skills <li> <li> Effective time management prioritization and multitasking skills <li> <li> Ability to work in a remote team setting <li> <li> Ability to multi task prioritize and manage time effectively <li> <ul>Alleviate Financial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This position must pass a postoffer preemployment criminal background check

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Sales Floor Manager

Company: Better Debt Solutions

Location: Orange County

Posted Apr 20, 2024

At Better Debt Solutions our mission is to nurture a culture of compassion and empowerment It is rooted in empathy and driven by tailored strategies transparent practices and exceeding expectations By focusing on helping individuals thrive we unite our team and clients in a shared journey towards a BETTER future This role is an in office position for candidates within a commutable distance of our Irvine location This role is Exempt Salary starting at $120000 $150000 plus UNCAPPED commissions Review Benefits for Potential This role is open to candidates who do not require visa sponsorship Join our team at Better Debt Solutions and be a part of an exciting chapter in our companys growth Were on the lookout for an experienced Sales Floor Manager who is driven possesses a strong professional presence and has the proven ability to excel in a leadership position leading a department If youre a dedicated and motivated individual with a track record of success we invite you to embark on this thrilling journey with us Your expertise and enthusiasm will play a pivotal role in shaping our future Come join us and make an impact Why Work for Better Debt Solutions <ul><li>Monthly Bonuses Reward programs UNCAPPED Commission<li> <li>Access to the most qualified leads in the industry<li> <li>Medical Dental Vision<li> <li>Career Opportunities amp Progressive Career Paths<li> <li>Work Culture that empowers and uplifts you<li> <li>BBB Accredited Company<li> <ul>What youll be doing <ul><li>Responsible for directing our sales teams to improve their performance and help them to achieve their goals through motivation resourcefulness data tracking and revamped streamlined processes<li> <li>Developing strategic plans preparing budgets coordinating sales training programs directing sales activities and ensuring the growth of the companys sales<li> <li>Reevaluate ways to increase the companys revenue and sales<li> <li>Developing and executing the sales strategy with follow through of all compliance policies and legal diction <li> <li>Be a Liaison closely with the senior management team to ensure that sales goals are met and exceeded while also managing the daytoday operations of the sales team<li> <li>Overseeing the companys sales growth by evaluating sales reports and capitalizing on particular products or services This includes forecasting and reviewing past data to analyze market and sales trends<li> <li>Work closely with the senior management team to assess the sales teams KPIs and oversee the performance management of under performing staff members <li> <li>Manage and motivate the sales team to achieve targets and objectives through consistent sales rallies and enticing incentives<li> <li>Consistently connect with the executive team and educate self with updated legal policies and industry regulations to ensure compliance is up to date in all procedures of sales and transactions<li> <li>Identify new business opportunities and develop strategies to expand the customer base<li> <li>Build and maintain relationships with stakeholders and industry leaders to strengthen company reputations and public presence <li> <li>Monitoring the sales activities of competitors and utilizing appropriate ideas to make industry advancements<li> <li>Analyze sales data to identify trends and opportunities for improvement<li> <li>Train and develop sales staff to improve performance and productivity <li> <li>Continuously revise and update sales scripts to strengthen sales floor tactics and communication skills<li> <li>Troubleshoot CRM and Phone System congestion and unexpected issues<li> <li>Recycle and reengage phone communications and CRM leads throughout the call center to ensure all marketing efforts are utilized to full potential<li> <li>Maintain Sales floor presentation and professionalism through consistent coaching and employee retention efforts <li> <li>Maintain employee retention through supportive culture efforts and engaging environment ambiance<li> <li>Sustain and grow employee productivity through revising new hire orientation and training continuous nesting and coaching leadership development and planned department coping best practices<li> <li>Ensure Team lead metrics are met individually and as a team<li> <ul>What we are looking for <ul><li>You should have excellent communication skills and the ability to create and maintain relationships with current and potential customers<li> <li>Bachelors degree in business sales or a related field<li> <li>Minimum of 7 years of experience in sales management<li> <li>Debt Settlement Industry Experience Required<li> <li>Proven track record of achieving sales goals and increasing revenue<li> <li>Strong leadership analytical and problemsolving skills<li> <li>Excellent communication presentation interpersonal skills and customer service skills<li> <li>Ability to lead and motivate a team<li> <li>Detailoriented and highly organized<li> <li>Strong negotiating and sales skills<li> <li>Ability to work under pressure and meet tight deadlines<li> <li>Knowledge of industry regulations and compliance requirements<li> <ul> Benefits <ul><li>Competitive salary and performancebased bonuses<li> <li>Health dental and vision insurance<li> <li>Opportunities for career growth and advancement<li> <li>A supportive and collaborative work environment<li> <li>Our Sales Floor Manager Makes an Average of $250K $350K Annually<li> <ul> Better Debt Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to veteran status disability age race color religion sex sexual orientation gender identity or expression national origin genetics marital status pregnancy or any other nonmerit based factor Click here to review all of our Open Positions

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RevOps Specialist

Company: Phocas Software

Location: Orange County

Posted Apr 20, 2024

Supporting how to sell feel good in a fully automated package How would you go supporting growth and improvements for the customer experience in an impactful everchanging environment Could we be for you As a highgrowth tech company selling software in a competitive global market the work is not easy But its interesting and super fun It will test you and stretch you in ways you never expected Get hooked on the operations behind revenue generating campaigns to support selling solutions that help companies become more efficient and make people feel good This is our mission and it drives every area of our work from the way we develop our products to how we talk about them sell them and implement them for our customers around the world Were seeking a resourceful and selfmotivated RevOps Marketing Operations Specialist to join our team Reporting to our Revenue Operations Manager youll be an integral part of our global Growth Operations team to be responsible for developing and communicating an integrated campaign calendar across marketing and sales If you have strong analytical and quantitative skills demonstrated proficiency with HubSpot and are keen to improve processes we want to hear from you Heres how youll do that <ul><li>Align with Sales and Marketing to ensure success with lead followup and campaign goals<li> <li>Collaborate with Sales Enablement on training for new revenue generating campaigns<li> <li>Measure and monitor record funnel and help with postcampaign reporting as needed<li> <li>Work with Marketing to coordinate campaign requests across different marketing functions <li> <li>Monitor and maintain data quality within HubSpot ensuring accuracy<li> <li>Troubleshooting of campaigns email deliverability lead flow and lead scoring<li> <ul>This is what youll need to do it <ul><li>Proven experience planning executing and analyzing direct marketing campaigns ideally with a tech SaaS company<li> <li>You are passionate about processes automation and information systems<li> <li>Experienced with campaign setup audience segmentation email deployment HTML editing delivery monitoring and reporting<li> <li>Knowledge of landing page and email marketing best practices is required<li> <li>You have a growth mindset with proven project management and prioritization skills <li> <ul>A bit about us to see if were a match for your enthusiasm Were a business planning and analytics company on a mission to make people feel good about data Weve been hard at it for 20 helping 2300 companies turn complex business data into performance boosting results Despite our global status weve held on to our startup roots The result is a workplace thats fast exciting and designed for fun We know that fun is different for everyone So if you want to trial a new initiative lead a project save the planet or spend more time with your favourite people outside work youll have our full support As long as youre doing what brings you joy the rest falls into place Think less stress higher performance more energy and allround nicer human Your friends and family will thank you Create your happy place We are a 2024 Circle Back Initiative Employer we commit to respond to every applicant Phocas is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race colour religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law Benefits <ul><li>Health Care Plan Medical Dental amp Vision<li> <ul><ul><li>Retirement Plan 401k IRA<li> <li>Life Insurance Basic Voluntary amp ADampD<li> <li>Paid Time Off Vacation Sick amp Public Holidays<li> <li>Family Leave Maternity Paternity<li> <li>Short Term amp Long Term Disability<li> <li>Training amp Development<li> <li>Work From Home<li> <li>Wellness Resources<li> <li>Stock Option Plan<li> <li>LIEA1 LIHybrid<li> <ul>

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can succeed as a Senior Generative AI Engineer cross functional leadership role Microsoft 365 platform compliance capabilities

Senior Generative AI Engineer

Company: Capital Group

Location: Orange County

Posted Apr 22, 2024

The text expresses a strong confidence in the individual's ability to succeed as a Senior Generative AI Engineer at Capital Group. The role involves leading cross-functional teams to ensure the stability and security of Microsoft 365 systems, handling complex compliance issues, and mentoring junior engineers. The candidate must have extensive Microsoft infrastructure engineering experience, knowledge of AI/ML regulatory requirements, and experience with Copilot M365, Copilot Studio, and Copilot Web. The role offers a competitive base salary, performance bonuses, and a retirement plan. Capital Group is an equal opportunity employer.

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exceptional customer service technical assistance support

Client Associate

Company: Pacific Premier Bank

Location: Orange County

Posted Apr 22, 2024

The Client Associate role involves providing comprehensive support to customers and bank personnel, ensuring exceptional service via telephone or email. Key responsibilities include resolving customer inquiries, providing technical assistance, coordinating with vendors and IT teams, and adhering to bank policies and regulations. The role requires 1+ years of banking or customer service experience, with a potential salary range of $17.29/hr to $25.94/hr, depending on factors like location and performance.

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Sales Operations Analyst Sales Order Allocation Supply Chain Team

Sales Operations Analyst

Company: Fox Racing

Location: Orange County

Posted Apr 21, 2024

Job Description As a Sales Operations Analyst you will be responsible for managing Sales Order Allocation amp Fulfillment functions for the Asia Pacific and Latin America business This role is a key member of the regional leadership team your analytical skills and insights will optimize our supply and ensure ontime fulfillment for our customers This position reports to the Sr Sales Director APLA and allows you the flexibility of a hybrid schedule schedule working 3 days from our Irvine CA headquarters and 2 days from home As the Sales Operations Analyst you will have an opportunity to <ul><li>Act as the primary business interface between the Sales Operations amp Distributors including our distribution centers in California Singapore and Vendor locations<li> <li>Manage automated Allocation and Delivery creation jobs in SAP and partner with IT on job scheduling and optimization maintain customer master and sales order allocation priority logic in SAP<li> <li>Support manual delivery creation force logs for exceptions outside of automated logic<li> <li>Build strong relationships with marketing teams to understand product release strategy to time the appropriate release of products with our gotomarket strategy<li> <li>Provide weekly outbound delivery forecasts Units$ to help our distribution centers plan short term and longterm labor requirements alert the leadership team to shipping delays and processing expectations<li> <li>Partner with supply chain team to track vendor PO updates and coordinate backorder rescheduling as required<li> <li>Collaborate with global supply chain teams to manage quality process and alert Customer Success teams of inventory issues shortages or PO overages<li> <li>Partner with Demand Planning teams to perform material master maintenance and reject dropped and oversold items after each buy regularly audit material master status and purchase req status<li> <li>Coordinate stock transfer request approvals between distribution centers<li> <li>Monitor sync of products between WMS with ERP Highjump gt SAP and partner with supply chain and distribution teams to properly adjust stock when necessary<li> <li>Closely monitor all drop ship and crossdock POs to ensure on time delivery and timely invoicing according to revenue recognition guidelines<li> <li>Build strong relationships with internal and external stakeholders to provide exceptional support to surprise and delight our customers with every engagement<li> <li>Other duties and administrative tasks as required<li> <ul>You have <ul><li>A minimum of 46 years experience in Allocation amp Fulfillment Sales Operations Vendor Management Supply Chain or similar operations experience is required<li> <li>Computer proficiency in Excel Word and Outlook with strong interpersonal skills required<li> <li>Working knowledge of SAP Allocation and Delivery Functions is required<li> <ul>Pay Range $6450000 $9670000 The actual annual salary offered to a candidate will be based on variables including experience geographic location education and skillsachievements and will be mutually agreed upon at the time of offer We offer a highly competitive salary comprehensive benefits including medical and dental vision disability and life insurance 401K PTO tuition reimbursement gear discounts and the ability to add value to an exciting mission Our Postings are not intended for distribution to or use in any jurisdiction country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction country or territory We reserve the right to limit our Postings in any jurisdiction country or territory Equal Opportunity Employer MinoritiesFemalesProtected VeteranDisabled

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Client Success Account Manager

Company: Alleviate Financial Solutions

Location: Orange County

Posted Apr 20, 2024

Class Start Date 060324 Are you a master at turning clients frowns upside down Do you have a knack for making people feel like rockstars If so weve got the perfect opportunity for you Join our dynamic team as a Client Success Champion Extraordinaire As a guardian of client happiness youll be the friendly face behind every success story the magician who turns challenges into victories and the ultimate cheerleader for our clients triumphs Alleviate is one of the fastest growing companies in the Debt Relief space Every day we help clients find solutions to their financial challenges We are a vibrant and energetic organization of nearly 500 employees Alleviate offers a fun supportive culture with endless opportunities for growth and promotions We are currently investing heavily in marketing and technology to ensure continued growth Our Home Alleviate has a 30000 Sq foot headquarters based out of Irvine CA Our headquarters is located in the heart of Orange Countys booming business and finance district Our state of the art office has 2 designer living rooms 2 cafes a meditation room fully equipped work stations and a free fitness center We offer catered lunches onsite food trucks inoffice games paid parking quarterly parties amp events volunteer events and much more Our Culture Why do our employees love working here <ul><li> Pay incentives including Commissions amp Bonuses <li> <li> Companybranded clothing and accessories <li> <li> Consistent employee recognition and appreciation <li> <ul><ul><li> Companysponsored events and volunteer opportunities <li> <ul>Schedule 8hour shift Monday to Friday 8AM 5PM Location Fully InOffice Irvine CA Starting Pay $1950 per hour + performancebased bonuses General Summary CS Account Managers are the Liaison between the company and the specific accounts customers theyve been assigned to The CS Account Manager assumes responsibility for the account from the point that theyve been assigned to it CS Account managers work with internal and external departments to ensure that client needs are understood and satisfied as quickly and effectively as possible to develop and maintain a strong and positive relationship Essential Duties <ul><li> Primary point of contact to a portfolio of assigned clients <li> <li> Communicate with clients to understand their needs and explain product value <li> <li> Act as a liaison between the client and departments within the organization to convey information ensure understanding and make certain everything gets done in an accurate timely manner <li> <li> Manage a high volume of outbound and inbound calls <li> <li> Help customers over the phone and online ie email amp sms <li> <li> Keep accurate records of all activity on the file to ensure accuracy and completeness of the file <li> <li> Keep clients satisfied and deliver an exceptional customer service experience on a day to day <li> <li> Monitor clients tasks accounts savings program terms to explain costs and negotiate new terms if necessary <li> <li> Schedule and meet client appointments and deadlines <li> <li> Provide progress reports to clients and upper management <li> <li> Make the client aware of other services and actions that may lead to greater success <li> <li> Build and maintain relationships based on trust empathy support respect and guidance towards the consumer <li> <li> Maintain a positive attitude and tone at all times <li> <li> Maintain strong client retention <li> <li> Resolve complaints and prevent additional issues by improving processes <li> <li> Provide high quality personable friendly and professional service at all times <li> <li> Adhere to company policies and procedures <li> <li> Regular attendance and punctuality <li> <li> Meetfollow up with scheduled client appointments and deadlines <li> <li> Work with the supervising team to create better methods to address customer complaints <li> <li> Adhere to company policies and procedures <li> <li> Regular attendance and punctuality <li> <li> Meetfollow up with scheduled client appointments and deadlines <li> <li> Work with the management team to create better methods to address customer complaints <li> <ul>Job Specifications Knowledge skills abilities and experience normally required for competent performance Knowledge and Experience <ul><li> High School Diploma or GED required <li> <li> Minimum of 12 months of customer experience preferred <li> <li> Customer service phone experience preferred <li> <ul>Skills and Abilities <ul><li> Extensive accurate product knowledge <li> <li> Adaptability and Problemsolving skills <li> <li> Ability to build rapport <li> <li> Excellent customer service skills Strong phone etiquette with active listening skills <li> <li> Clear amp concise communication skills <li> <li> Proactive approach to client stated and unstated needs <li> <li> Ability to think strategically <li> <li> Ability to negotiate <li> <li> Effective time management prioritization and multitasking skills <li> <li> Patience empathy and professionalism <li> <li> Problem Solving and decision making capabilities <li> <li> Ability to work in a remote team setting <li> <li> Strong attention to detail <li> <li> Highly motivated <li> <li> Ability to work under pressure and manage high stress level situations <li> <li> Ability to maintain control of escalations <li> <li> Ability to adaptrespond to different types of characters <li> <li> Ability to multi task prioritize and manage time effectively <li> <ul>Alleviate Financial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This position must pass a postoffer preemployment criminal background check

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Payroll Coordinator

Company: Better Debt Solutions

Location: Orange County

Posted Apr 20, 2024

At Better Debt Solutions our mission is to nurture a culture of compassion and empowerment It is rooted in empathy and driven by tailored strategies transparent practices and exceeding expectations By focusing on helping individuals thrive we unite our team and clients in a shared journey towards a BETTER future This role is an in office position for candidates within a commutable distance of our Irvine location This role is exempt salary and pays a range of $67000 $80000 per year depending on experience This role is open to candidates who do not require visa sponsorship We are in search of an experienced Payroll Coordinator with a proven record of excellence in the field In this position you will be supporting the HR Manager by handling the specifics of payroll processing and ensuring accurate and timely payment to employees We value those who have a cando attitude strong work ethic and are looking to advance in their career What we bring to the table <ul><li>Medical Dental and Vision<li> <li>Catered Lunches every Friday<li> <li>Paid Time Off PTO<li> <li>Paid Holidays <li> <li>A Fun Work Culture<li> <li>Advancement and Growth Opportunities<li> <ul>Responsibilities <ul><li>Process and manage payroll for employees accurately and timely<li> <li>Maintain payroll information by collecting calculating and entering data<li> <li>Verify and reconcile payroll data resolving discrepancies as needed<li> <li>Ensure compliance with payroll regulations and company policies<li> <li>Respond to payrollrelated inquiries from employees and management<li> <li>Generate payroll reports and analyze payroll data for accuracy<li> <li>Collaborate with HR and finance teams for payrollrelated tasks<li> <li>Stay updated on changes in payroll regulations and implement necessary adjustments<li> <li>Assist with benefits enrollment and maintaining accurate records<li> <li>Wage garnishment processes<li> <ul>What you bring to the table <ul><li>35 years minimum experience as a payroll coordinator or similar role<li> <li>Proficiency in payroll software and MS Excel Paycom experience is preferred<li> <li>Strong understanding of payroll regulations and compliance<li> <li>Excellent attention to detail and accuracy<li> <li>Ability to handle confidential information with integrity<li> <li>Effective communication and problemsolving skills<li> <li>Strong organizational and timemanagement abilities<li> <ul>We believe in your potential and are invested in your growth APPLY TODAY and lets achieve our goals together

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day blinds is a national we are proud to be it takes a talented group

Traffic Coordinator

Company: 3 Day Blinds

Location: Orange County

Posted Apr 23, 2024

<div> 3 Day Blinds is a national retailer and manufacturer of quality custommade blinds shades draperies and shutters We are proud to be part of the Hunter Douglas family of brands Over the last 40 years weve successfully helped transform our clients homes and workplaces by offering a wide variety of products that add beauty and comfort to every space It takes a talented group of individuals to do what we do and we do it together as One Team We strive to create a culture of learning and opportunity and most importantly an environment where you can feel passionate and connected to your work every day We are searching for candidates that are driven intelligent creative and entrepreneurial By offering challenging and accelerated opportunities for growth powered by a shared hunger for success we create a space for your career to thrive In return for your expertise we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued Our dream is to become the fastest growing most loved window covering company in the world Whats yours <div> Job Title Traffic Coordinator Job Description Join a fun and award winning marketing team to help create and track advertising campaigns Duties include creating and testing campaigns phone numbers and tracking links prior to launch of all media and help track and manage all marketing team projects A qualified candidate will strive to help streamline processes and organize creative assets in a disciplined and effective manner This is an entry level position where you can learn the latest Digital and Traditional marketing methods in a fun nimble environment where the expectation is for the right candidate to grow and move up within the Marketing team Job Requirements This individual must thrive in fast paced quickly evolving environments that require extreme attention to detail Ideal candidate has the ability to learn and work with multiple systems Candidate must be able to coordinate across multiple resources organizing many moving parts into a fine tuned and well planned process Job Duties <ol><li>Coordinate marketing trafficking activities across multiple channels<li> <li>Manage and review marketing materials<li> <li>Build campaigns using existing tools<li> <li>Review campaign data for accuracy<li> <li>Assist with Marketing forecast management<li> <li>Complete assigned Marketing reports identify changes in performance or trends and communicate them<li> <li>Respond to ad hoc data and analysis requests in a timely and accurate manner<li> <li>Perform quality assurance checks on data extracts reports and dashboards to ensure accuracy and consistency<li> <li>Working with relevant web based amp software applications such as Microsoft Excel Outlook Word Workfront Microsoft Dynamics Invoca Qlik and other data analysis tools<li> <ol>Key Competencies <ol><li>Attention to detail<li> <li>Strong Excel skills<li> <li>Analytical mindset and comfortable with numbers<li> <li>Organization and planning<li> <li>Problem analysis and problemsolving<li> <li>Adaptability<li> <li>Judgment<li> <li>Decisionmaking<li> <li>Collaboration<li> <ol> Education and Experience <ol><li>Undergraduate degree or equivalent professional qualification<li> <li>Knowledge of software applications such as Microsoft Excel Outlook Word Workfront Microsoft Dynamics and Invoca a plus<li> <li>Experience with data analysis tools such as Excel SQL GBQ Qlik Tableu and Google Analytics a strong plus<li> <li>The ideal candidate has a strong analytical mindset<li> <ol> LIMS1

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