Bilingual Jobs in USA
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Looking for Bilingual jobs in USA? Browse our curated listings with transparent salary information to find the perfect Bilingual position in the USA area.
Bilingual Customer Service Representative
Company: Beyondfinance
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p> <p> <p class=cmrkdwnpre style=textalign>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p class=cmrkdwnpre style=textalign>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <pre class=cmrkdwnpre style=textalign> <pre> <p> <p><div><p><strong>About The Role<strong><p> <p><span style=fontweight>Our Customer Service Representatives CSR serve as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs They are Beyonds voice to the client and provide the connection between our Sales and Operations teams Our CSRs possess a secondtonone work ethic and an upbeat positive and passionate attitude about customer service By responding promptly to client requests and possessing an acute awareness that allows them to anticipate the clients needs and exceed expectations our Client Success Department is critical to the success of helping maintain Beyonds exemplary customer brand <span><p> <p><span style=fontweight>As a Customer Service Representative you will complete a 4 week training program to become an expert in Beyonds financial hardship programs After you successfully complete training you will be responsible for providing superior customer service and a positive experience to our clients The Client Success Representative role is a remote position <span><p> <p class=p1><em><strong>Our call center is open 7 days a week The hours are MF 1030am1000pm CST and SatSun 830am800pm CST The ability to work weekends and evenings is required<strong><em><p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=><span style=fontweight>Above all else provide a bestinclass customer service experience over the phone by responding to client requests anticipating unstated needs and educating them on our programs<span><li> <li style=><span style=fontweight>Through demonstrated effective listening analyze client problems and provide information and solutions in a timely and efficient manner<span><li> <li style=><span style=fontweight>Employs strong interpersonal skills to handle difficult calls courteously and professionally<span><li> <li style=><span style=fontweight>Thoroughly documents request outcomes for accurate tracking and analysis<span><li> <li style=><span style=fontweight>Work efficiently and effectively to independently resolve client requests both as a team and independently<span><li> <li style=><span style=fontweight>Develops and maintains positive client relations and coordinates with other departments within the company to ensure client requests and questions are handled appropriately and in a timely manner<span><li> <li style=><span style=fontweight>Operates a desktop computer to obtain and extract information documents information activities and changes in the CRM database Client Relationship Management System for client accounts<span><li> <li style=><span style=fontweight>Utilizes appropriate resource materials to effectively and accurately interpret respond and resolve client inquiries and problems<span><li> <li style=><span style=fontweight>Handle a high volume of clients in a work from home call center environment<span><li> <ul> <p><strong>What We Look For<strong><p> <ul style=> <li style=><span style=fontweight>12 years in sales or customer service Contact andor Call Center background a bonus<span><li> <li style=><span style=fontweight>Bachelors Degree preferred<span><li> <li style=><span style=fontweight>Bilingual Spanish Required<span><li> <li style=><span style=fontweight>Technical proficiency with Client Relationship Management system CRM<span><li> <li style=><span style=fontweight>Strong customer service orientation<span><li> <li style=><span style=fontweight>Strong communicator Includes listening verbal amp written communication <span><span style=fontweight>c<span><span style=fontweight>ourteous and professional active listening skills is a must <span><li> <li style=><span style=fontweight>Effective problem solver<span><li> <li style=><span style=fontweight>Effective at time management planning amp organizing tasks and time <span><li> <li style=><span style=fontweight>Ability to understand and empathize with customer issues<span><li> <li style=><span style=fontweight>Ability to work from home in a distraction free environment<span><li> <li style=><span style=fontweight>Reliable High Speed Internet connection<span><li> <ul><div class=contentconclusion><p><strong>Why Join Us<strong><p> <p><span style=fontweight>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul style=> <li style=><span style=fontweight>Considerable employer contributions for health dental and vision programs<span><li> <li style=><span style=fontweight>Generous PTO paid holidays and paid parental leave<span><li> <li style=><span style=fontweight>401k matching program<span><li> <li style=><span style=fontweight>Merit advancement opportunities<span><li> <li style=><span style=fontweight>Career development amp training<span><li> <ul> <p><span style=fontweight>And finally our team spirit and culture We<span><span style=fontweight> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span style=fontweight><em>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p><div><img src=httpsremotivecomjobtrack1907751blankgifsource=publicapi alt=>
Cinematic Director
Company: HoYoverse
Location: USA
Posted Apr 13, 2024
The company is seeking a Cinematic Director with 5+ years of experience in film animation or gaming industry. The director will work with a team to create a visual representation of the animation's narrative, participate in the full production process, and maintain high standards for story, animation, editing, acting, and post-production sound. The ideal candidate should have a strong creative enthusiasm for narrative-driven content, excellent storytelling techniques, and a proven ability to communicate effectively in a cross-function environment. The role requires advanced knowledge of cinematic techniques, experience in producing various formats of animations, and the ability to work independently and manage time efficiently. The company offers a competitive total compensation package, flexible working hours, and a remote team environment across North American time zones.
Bi-Lingual Customer Service Representative - Xcel
Company: Colibri Group
Location: USA
Posted Apr 16, 2024
<div>At Colibri Group culture is a critical part of our collective success and we live our values everyday Love Joy Boldness Teamwork and Curiosity These values guide our interactions with each other our customers and the community<div><div><br><div><div><b style=fontsize 18px>Postion Overview<b><div><div>When you join Colibri youll be part of a team thats supporting our customers from the front lines As a Customer Service Representative youll play a vital role in enabling first call resolution in a constantly evolving industry while using a variety of tools and technology In the process youll handle a broad range of customer service call types such as processing extensions of expired products enrolling customers in coursework and assisting customers as they navigate our website Its an opportunity to showcase your customer experience expertise and assist us in creating customers for life <div><br><br><div class=h3>What Youll Do<div><li style=>Professional ability to build relationships with customers while giving you the opportunity to personalize your communication <li><li style=>Provide technical support and fastpaced critical thinking to anticipate our customers current and future needs <li><li style=>Excellent interpersonal written and verbal communication skills <li><li style=>Aptitude to learn and navigate new software quickly and comfortable using multiple computer screens and internet tabs simultaneously <li><li style=>Bilingual fluency in English and Spanish preferred <li><li style=>Set schedule Availability from 8am7pm EST required <li><li style=>Rotational weekend availability required <li><li style=>Some holiday coverage may be required <li><br><br><div class=h3>What Youll Need to Succeed <div><li style=>Reliable inhome internet connection <li><li style=>Dedicated quiet and distractionfree workspace <li><li style=>High school diploma or equivalent <li><li style=>Proficiency in Microsoft Office <li><li style=>Customer Service experience preferred <li><li style=>Strong work ethic and selfmotivation with a commitment to succeed both individually and as a team <li><div><br><div><br><br><div class=h3>Benefits <div><li style=>401k matching <li><li style=>Health Dental amp Vision Insurance <li><li style=>Paid time off <li><li style=>Paid training <li><li style=>Employee Assistance Program <li><li style=>Professional Education Coursework <li><li style=>Tuition Reimbursement <li><div>Colibri Group welcomes applicants from all backgrounds and experiences and we understand that not every candidate will meet every requirement listed in the job description Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification and we want to actively combat this bias in our hiring process If youre excited about the role and believe you have the skills and experience to contribute to our team we encourage you to apply even if your background doesnt align perfectly with every qualification listed We are committed to building a diverse and inclusive workplace and we believe that diversity of perspectives and experiences is essential to our success You may be just the right candidate for this role or another position within our organization Dont hesitate to take the leap and apply today<div><div><i> <i><div><div><i>Colibri Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace Colibri Group prohibits discrimination and harassment of any kind based on race color religion sex pregnancy sexual orientation gender identity national origin age disability genetic information or any other status protected under federal state or local law<i><div><img src=httpsremotivecomjobtrack1907752blankgifsource=publicapi alt=>
Senior Product Manager - Forms for Salesforce
Company: Formstack
Location: USA
Posted Apr 16, 2024
Formstack is seeking a Senior Product Manager for Formstack Forms for Salesforce. The ideal candidate will have a deep understanding of the Salesforce ecosystem and a proven track record in delivering successful SaaS B2B products. The role involves leading the strategic direction and development of the native Forms product within Salesforce, fostering autonomy, ownership, collaboration, and ongoing learning within the team. Responsibilities include defining the product vision and strategy, conducting continuous discovery to understand evolving customer needs, collaborating cross-functionally, prioritizing feature enhancements, and driving product adoption within the Salesforce community. The company offers a remote-first environment, a community for learning and growth, and competitive benefits.
Software Engineer - Back End
Company: Formstack
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> Formstack improves peoples lives with practical solutions to their everyday work We are looking for the next Stacker to help us accomplish this mission <strong> <p> <p> <p> <p> Formstack is a remotefirst company with team members who live and work across the US Canada and the globe We offer more than just a job we provide a community where you can learn grow and thrive your way Join a dynamic and diverse team that values relationships as much as results Come build what matters with Formstack <p> <p> <p> <p> <p> <p> <strong> Who You Are <strong> <p> <p> <p> <p> As a Backend Software Engineer on the Forms team you will collaborate with the Development and Product teams on a daily basis to ensure we are creating what our customers need for this platform You will work closely with these teams to make sure features ship as they were planned and existing features are updated as needed You will focus on creating improving and maintaining technology and features specific to our platform <p> <p> <p> <p> <p> <p> <strong> What You Will Do <strong> <p> <ul> <li> <p> You will collaborate with development design quality assurance and product management functions on a daily basis to make sure what we are creating will support both our internal and external stakeholders <p> <li> <li> <p> You will work within a Scrum methodology to make sure features ship as they are planned and scheduled Each developer will be heavily involved in project scoping planning and estimating <p> <li> <li> <p> You will execute projects fix bugs write tests reduce technical debt and maintain our documentation <p> <li> <li> <p> You will provide constant and constructive feedback through Code Reviews <p> <li> <li> <p> You will create scalable code thats easy to understand test it and release it into production <p> <li> <ul> <p> <p> <p> <strong> What We Are Looking For <strong> <p> <ul> <li> <p> 5+ years experience as a software engineer in backend technologies such as PHP <p> <li> <li> <p> Solid foundation in writing and updating queries in MySQL and OpenSearch databases and creating schemas that represent and support business processes <p> <li> <li> <p> Excellent understanding of OOP concepts and software design patterns <p> <li> <li> <p> Experience with Git or other similar source control systems <p> <li> <li> <p> Strong collaboration skills with the ability to document proper requirements for shortterm and longterm project success <p> <li> <li> <p> Experience working remotely with team members across multiple time zones to build camaraderie and productivity <p> <li> <li> <p> Willing to understand and commit to our company values <p> <li> <li> <p> Must be fluent in written and spoken English <p> <li> <li> <p> Willingness and desire to learn and embrace new web technologies as they evolve <p> <li> <ul> <p> <p> <p> <strong> Bonus Points <strong> <p> <ul> <li> <p> Experience with managing infrastructure through AWS Terraform and GitHub Actions <p> <li> <li> <p> Experience with microservices <p> <li> <li> <p> Experience with highperformance systems <p> <li> <li> <p> A strong understanding of backend technologies such as MySQL and OpenSearch databases DTOs APIs and PHP <p> <li> <ul> <p> <p> <p> <strong> Salary <strong> <p> <ul> <li> <p> Salary Range $80000 $110000 USDyear <p> <li> <li> <p> Plus a potential annual bonus of up to 5 of the salary <p> <li> <li> <p> This is a target starting cash range for a candidate who meets the minimum qualifications for this role The final cash pay for this role will depend on a variety of factors including a specific candidates experience qualifications skills and projected impact <p> <li> <li> <p> <strong> This is a remote position <strong> <p> <li> <ul> <p> <p> <p> <p> <p> $80000 $110000 a year <p> <p> <strong> What Formstack Offers for FullTime Employees in the US and Canada <strong> <p> <p> Competitive health plans Dental Vision Disability and Life Insurance Benefits for US and Canadian fulltime employees <p> <p> Monthly Health amp Wellness and Technology stipends <p> <p> Flexible PTO for all employees <p> <p> 401k amp Roth w safe harbor match the US and Canada <p> <p> The most uptodate technology including companyissued Macs the latest software and other tools needed to excel at your job <p> <p> Extended learning opportunities <p> <p> <p> <p> <strong> Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification Formstack is dedicated to building a diverse inclusive and authentic workplace if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <strong> <p> <p> <p> <p> <strong> Formstack is an equalopportunity employer We are passionately committed to equitable hiring and boldly dedicated to diversity in our work and staff We do not discriminate in employment opportunities or practices based on actual or perceived race color religion national origin sex including pregnancy childbirth or related conditions age marital status sexual orientation gender identity or expression veteran status uniform service member status disability or any other characteristic protected by law Women people of color bilingual and bicultural individuals LGBTQ+ persons and people with disabilities are encouraged to apply <strong> <p> <p> <p> <p> <strong> <em> All data collected in our application process from resume collection to application questions is used for recruitment purposes only <em> <strong> We will store it in our applicant tracking system Lever and will not share this data with anyone else We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles <p><p>
Senior Manager - Revenue Enablement
Company: Wonders
Location: USA
Posted Apr 15, 2024
Wonders, a profitable company valued at $450M, is seeking a Senior Manager Revenue Enablement to support the revenue expansion team. The role involves content development, sales training, process optimization, sales technology evaluation, onboarding, communication, performance measurement, and continuous learning. The ideal candidate should be bilingual in English and Mandarin, have sales enablement experience, and possess strong communication, analytical, and project management skills.
Customer Service Representative
Company: Beyondfinance
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p> <p> <p class=cmrkdwnpre style=textalign>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p class=cmrkdwnpre style=textalign>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <pre class=cmrkdwnpre style=textalign> <pre> <p> <p><div><p><strong>About The Role<strong><p> <p><span style=fontweight>Our Customer Service Representative serves as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs They are Beyonds caring voice to the client and guide them from enrollment through graduation Our Customer Service Representative possesses a secondtonone work ethic and an upbeat positive and passionate attitude about customer service By responding promptly to client requests and possessing an acute awareness that allows them to anticipate the clients needs and exceed expectations our Client Success Department is critical to the success of helping maintain Beyonds white glove service standard <span><p> <p><span style=fontweight>As a Customer Service Representative you will complete a four week training program to become an expert in Beyonds financial hardship programs After you successfully complete training you will be responsible for providing superior customer service and a positive experience to our clients The Client Success Specialist role is a remote position <span><p> <p><em><strong>Our call center is open 7 days a week The hours are MF 1030am1000pm CST and SatSun 830am800pm CST The ability to work weekends and evenings is required<strong><em><p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=><span style=fontweight>Above all else provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls of varying complexity by responding to client requests anticipating unstated needs and educating them on our programs in a remote call center environment<span><li> <li style=><span style=fontweight>Proactively identify analyze and resolve client issues by utilizing active listening and critical thinking to provide first call resolution with focus on the customer relationship<span><li> <li style=><span style=fontweight>Exhibit strong writtenverbal communication skills excel at customer interaction and deliver practical solutions <span><li> <li style=><span style=fontweight>Develop and maintain positive client relations and work collaboratively with other departments within the company to ensure client requests and questions are appropriately handled in a timely manner<span><li> <li style=><span style=fontweight>Work independently and with a team to drive retention of clients through bolstering product knowledge and providing bestinclass service at all times<span><li> <li style=><span style=fontweight>Operate navigate and troubleshoot a desktop computer to obtain and extract information research through multiple computer programssystems simultaneously and document information activities and changes in the CRM database Client Relationship Management System for client accounts <span><span style=fontweight>Apply various troubleshooting techniques to resolve complicated technical or configuration issues<span><li> <li style=><span style=fontweight>Continuously learn interpret and utilize company and industry knowledge practices and procedures to deliver accurate and uptodate solutions<span><li> <li style=><span style=fontweight> Meet and exceed client centric performance expectations focused around quality of service and efficiency<span><li> <li style=><span style=fontweight>Engage with feedback to leader and team to collaborate and streamline workflows<span><li> <ul> <p><strong>What We Look For<strong><p> <ul style=> <li style=><span style=fontweight>Bachelors Degree preferred<span><li> <li style=><span style=fontweight>Bilingual Spanish preferred not required <span><li> <li style=><span style=fontweight>Strong technical aptitude and ability to learn and navigate complex systems<span><li> <li style=><span style=fontweight>Excellent communication skills written verbal and listening<span><li> <li style=><span style=fontweight>You operate with understanding active listening patience empathy and kindness to customers<span><li> <li style=><span style=fontweight>Strong interpersonal skills and can independently handle routine and complex client inquiries<span><li> <li style=><span style=fontweight>Have a peoplefocused approach and solution mindset youre an effective problem solver<span><li> <li style=><span style=fontweight>Effective at time management planning amp organizing tasks <span><li> <li style=><span style=fontweight>Ability to work from home in a distraction free environment<span><li> <li style=><span style=fontweight>Reliable High Speed Internet connection<span><li> <ul><div class=contentconclusion><p><strong>Why Join Us<strong><p> <p><span style=fontweight>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul style=> <li style=><span style=fontweight>Considerable employer contributions for health dental and vision programs<span><li> <li style=><span style=fontweight>Generous PTO paid holidays and paid parental leave<span><li> <li style=><span style=fontweight>401k matching program<span><li> <li style=><span style=fontweight>Merit advancement opportunities<span><li> <li style=><span style=fontweight>Career development amp training<span><li> <ul> <p><span style=fontweight>And finally our team spirit and culture We<span><span style=fontweight> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span style=fontweight><em>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p><div><img src=httpsremotivecomjobtrack1907750blankgifsource=publicapi alt=>
Customer Relations Manager
Company: GROUNDFLOOR
Location: USA
Posted Apr 13, 2024
GROUNDFLOOR is a remote-friendly, hyper-growth, wealthtech company based out of Atlanta. They are looking for a problem solver who thrives in a fast-paced environment and values vulnerable high-quality/low-ego collaboration. The job requires strong communication skills, ability to think outside the box, and a passion for helping and connecting with people.
Senior Benefits Administrator
Company: HubSpot
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> 1046963 <strong> <p> <p> Our HubSpot People Operations team prides itself on our innovative and flexible approach to HR and we are looking for an exceptional individual to join our team as a Senior Benefits Administrator This position is ideal for someone who has a passion for helping others great attention to detail and an interest in growing their career within the Total Rewards space <p> <p> As a trusted member of the People Operations team you will be responsible for the daytoday administration of benefits programs as well as exciting initiatives to support employees You will be a main point of contact for employee benefits compliance and programs in NAM Canada Colombia and US <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Oversee and administer global benefit programs throughout the NAM region <p> <li> <li> <p> Implement new automation and process improvements to ensure scalability of benefitsprograms <p> <li> <li> <p> Complete enrollment processing tasks auditing employee resolution etc <p> <li> <li> <p> Develop maintain and deliver benefit communications including employee onboarding open enrollment intranet sites and other initiatives <p> <li> <li> <p> Utilize global benchmarking and gap analysis to develop and maintain project plans for ongoing annual review of benefits and new expansions <p> <li> <li> <p> Lead implementation of benefits in new and existing entities including creation of benefit playbooks <p> <li> <li> <p> Collaborate with and manage relationships with external providers vendors and brokers and ensure timely renewals launchimplementation of new benefits and resolution of employee inquiries <p> <li> <li> <p> Ensure compliance with statutory requirements and regulations and develop business processes to ensure ongoing compliance <p> <li> <li> <p> Partner and collaborate with cross functional teams including Payroll Legal Finance and teams within People Operations HRBPs WorkdayHRIS <p> <li> <li> <p> Perform audits and reconciliation of benefits related enrollments billing and data to ensure accuracy <p> <li> <li> <p> Other benefit projects and assignments as necessary <p> <li> <ul> <p> <strong> Skills amp Qualifications <strong> <p> <ul> <li> <p> Bilingual in English and Spanish <p> <li> <li> <p> Experience in benefit administration amp program management in NAM <p> <li> <li> <p> Ability to work in fastpaced environment and collaborate across various stakeholders <p> <li> <li> <p> Excellent project management skills with ability to manage multiple projects and priorities and carrierbroker relationships <p> <li> <li> <p> Strong interpersonal and communication skills and the abilitydesire to coach and mentor others on the team <p> <li> <li> <p> Knowledge of regulations compliance and reporting requirements <p> <li> <li> <p> Strong attention to detail analytical and execution skills and ability to implement and execute new processes <p> <li> <li> <p> Strong customer service focus with ability to work with confidential information and consistently exercise good judgment <p> <li> <ul> <p> LIEC3 <p> <p> <strong> Cash compensation range <strong> 5760086400 USD Annually <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1C1TGMkG5mos30bkgmNIapsSzrlCOWFviewusp=sharing rel=noopener noreferrer nofollow target=blank> This resource <a> will help guide how we recommend thinking about the range you see Learn more about HubSpots <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersblogcompensationphilosophy rel=noopener noreferrer nofollow target=blank> compensation philosophy <a> from Katie Burke HubSpots Chief People Officer The cash compensation above includes base salary ontarget commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible roles In addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units RSUs Some roles may also be eligible for overtime pay Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons We know that benefits are also an important piece of your total compensation package To learn more about whats included in total compensation check out some of the <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersbenefits rel=noopener noreferrer nofollow target=blank> benefits and perks HubSpot offers <a> to help employees grow better At HubSpot fair compensation practices isnt just about checking off the box for legal compliance Its about living out our value of transparency with our employees candidates and community <p><p>
H-2A Program Coordinator
Company: Sesolabor
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p><span style=fontsize><strong>About Seso<strong><span><p> <p><span style=fontweight>American agriculture has been facing a labor crisis for decades Seso is addressing this problem by building the first endtoend recruiting and workforce management platform for the industry<span><p> <p><span style=fontweight>Sesos mission is to provide agricultural workers with meaningful safe employment opportunities provide security for the most critical aspects of Americas food production system and reduce admin costs to employers through software We are addressing American farmers biggest pain point access to qualified labor through a softwareenabled labor solution that automates the H2A visa Our comprehensive HR platform not only streamlines and automates the H2A program but helps agribusiness seamlessly integrate their efforts across recruitment onboarding payroll and insurance while providing workers access to financial services for the first time <span><p> <p><span style=fontweight>Seso has raised over $30m from Tier I investors including Index Founders Fund and NfX and has been recognized with awards like <span><a href=22httpswwwbusinesswirecomnewshome20220809005791enSesoisNamedOneof20RisingStarsasPartofForbesE28099Cloud100List22 rel=nofollow><span style=fontweight>Forbes Rising Stars<span><a><span style=fontweight> and Andreesen Horowitzs <span><a href=22httpsa16zcomamericandynamism5022 rel=nofollow><span style=fontweight>American Dynamism 50<span><a><span style=fontweight> <span><p><div><p><strong>About the Role<strong><p> <p>We are looking for an experienced H2A Program Coordinator to join our rapidly growing Visa Operations team Utilizing Sesos stateoftheart technology you will coordinate mentor train and support our dedicated team of Case Managers ensuring that our clients successfully navigate every phase of the H2A program <p> <p><strong>Responsibilities<strong><p> <ul style=> <li style=>Act as liaison between our dedicated team of experienced Case Managers Visa Operations team leadership and Legal Affairs Counsel <li> <li style=>Proactively assist with the management and professional development of our dedicated group of experienced Case Managers to ensure our clients receive a capable and reliable H2A workforce year after year<li> <li style=>Conduct weekly 11s and group checkins with our team setting clear expectations and measuring results<li> <li style=>Act as first escalation point for Visa Ops team on challenging and complex issues<li> <li style=>Instill best practices and continuous improvementin our case management team<li> <li style=>Confirm our clients have a clear and accurate understanding of the requirements of the H2A program and their corresponding obligations to ensure clients continued compliance with federal state and local laws and regulations <li> <li style=>Interface with and provide any necessary support to our Workers Operations team with regard to the postcertification phase of the H2A program including those related to the recruitment interview transportation housing and postemployment stages<li> <li style=>Advocate for process and product improvements that solve customer pain points<li> <li style=>Identifying process improvement opportunities so the company can build systems tech and automation around it<li> <li style=>Continually champion Sesos vision and mission for the team in a variety of situations<li> <li style=>Define operational metrics establish a tracking system and review cadence within the team<li> <li style=>Share metrics with the Visa Ops and Legal Affairs team crossfunctional peers and the company<li> <li style=>Foster collaboration within the team and across the customer lifecycle<li> <li style=>Encourage continuous learning<li> <li style=>Embody a culture of service excellence leading by example and instilling accountability by setting clear expectations and measuring results<li> <ul> <p><strong>About You<strong><p> <ul style=> <li style=>At least 5 years professional experience and expertise providing comprehensive services to agricultural employers and associations with regard to every phase of the H2A program<li> <li style=>At least 3 years leadership experience managing H2A filing agents and relatedpersonnel with a history of success in a fastpaced environment<li> <li style=>Extensive knowledge of the H2A program and intricacies of securing a reliable and legal workforce for agricultural employers throughout the US<li> <li style=>Superior operational and project management skills Youre not afraid of building launching and iterating on the right processes <li> <li style=>Ability to work with a nontechnical group of customers who are interested in using software to improve their own operations<li> <li style=>Experience working across multiple customer segments from SMB to MidMarket to Enterprise<li> <li style=>Ability to navigate complex and emotional situations in a professional manner<li> <li style=>A proven track record of success in process management and a displayed technical aptitude<li> <li style=>Excellent organizational skills and ability to prioritize delegate multitask and execute<li> <li style=>Superior communications skills presentation written amp verbal in order to communicate effectively across levels and organizations<li> <li style=>Experience in HRtech a plus<li> <li style=>Bilingual English and Spanish a plus<li> <ul> <p><strong>Benefits<strong><p> <ul style=> <li style=>Talented and fun teammates who dont take themselves too seriously<li> <li style=>Competitive salary and meaningful equity<li> <li style=>Excellent medical and dental insurance plans<li> <li style=>Flexible work schedule and unlimited vacation<li> <li style=>Budget and support for personal development<li> <li style=>Last week of the year off for companywide winter break<li> <li style=>Company sponsored team events<li> <ul> <p><em>Compensation up to $70000 annually<br>We carefully consider a wide range of compensation factors to determine your personal top of market We rely on market indicators to determine compensation and consider your specific job related skills and experience for accuracy These considerations can cause your compensation to vary and will also be dependent on your location<em><p><div class=contentconclusion><p><span style=fontweight><em>Diversity is more than a commitment at Seso it is the foundation of what we do We pride ourselves on building the premier platform that serves agribusiness and improves the lives of agricultural workers We believe in diversity of race gender sexual orientation age religion ethnicity national origin and all the other fascinating characteristics that make us all feel welcome<em><br><br><br><span><p><div><img src=httpsremotivecomjobtrack1905899blankgifsource=publicapi alt=>
Jr. US Operations Specialist
Company: iHerb
Location: USA
Posted Apr 16, 2024
The US Operations Junior Specialist will manage ocean freight forwarding, customs clearance, and domestic trucking activities under the US Operations Manager's guidance. This role involves coordinating daily transportation services for domestic and international shipments, maintaining relationships with freight forwarders, customs brokers, and trucking companies, and ensuring timely and cost-effective shipping. The position requires excellent communication skills, proficiency in software, strong organizational abilities, and a detail-oriented approach. A bachelor's degree in business or a related field is preferred, and the candidate should have at least one year of experience in the logistics industry.
Carrier Success Manager
Company: DAT Solutions
Location: USA
Posted Apr 15, 2024
<p><strong>About DAT<strong><p> <p><strong>DAT <strong>is an awardwinning employer of choice and a nextgeneration SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years We continue to transform the industry year over year by deploying a suite of software solutions to millions of customers every day customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably We operate the largest marketplace of its kind in North America with 400 million freights posted in 2022 and a database of $150 billion of annual global shipment market transaction data Our headquarters are in Denver CO with additional offices in Missouri Oregon and Bangalore India For additional information see<a href=22httpwwwdatcomcompany22 rel=nofollow target=blank> wwwDATcomcompany<a><p> <p><img alt= src=22httpscareersdatcomwpcontentuploads202204djemployermemberbadgeresizedpng22 width=190> <a href=22httpsbuiltincomawardscolorado2024bestplacestoworkdatfreightampanalytics22 rel=nofollow target=blank><img alt= class=attachmentfull height=137 src=22httpscareersdatcomwpcontentuploads202401buitin2024jpg22 width=123><a><p> <hr> <p><strong>Application Deadline 562024<strong><p> <p><strong><strong><p> <p><strong>The Opportunity<strong><p> <p>DAT is looking for a <strong>SpanishEnglish Bilingual Customer Success Manager<strong> to join our outstanding Inside Sales team headquartered in Beaverton OR<p> <p><strong>Candidate profile<strong><p> <p>Youll bring your background in the transportation industry along with your experience in product training and customer communication skills to this critical role This is your opportunity to make a major contribution to customer success and retention with a SaaS company that has been at the forefront of freight analytics for over 45 years<p> <p><p> <p><strong>This can be a fully remote work from home opportunity were open to applicants who are full time residents of the following states<strong><p> <p><strong>CA and OR<strong><p> <p><p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=>Deliver customer onboarding product training product support and proactive communication to DAT carrier customers<li> <li style=>Manage accounts and keep customers abreast of new features and enhancements<li> <li style=>Be the voice of the customer to Product Management Sales and Product Support<li> <li style=>Prospect by establishing rapport with customers to identify needs and opportunities<li> <li style=>Exceed net revenue growth quota by upselling customers on additional service packages<li> <li style=>Build comprehensive customer profiles with details on scope growth targets and measurements for success<li> <li style=>Be your customers main point of contact at DAT<li> <ul> <p><strong>The Skills and Experience Youll Bring<strong><p> <ul style=> <li style=>Must be bilingual in SpanishEnglish <li> <li style=>Highly effective account manager who will build and maintain relationships with customers in a B2B environment<li> <li style=>Deep understanding of the freight and logistics industry<li> <li style=>Strategic thinker with demonstrated experience developing profitable relationships with customers<li> <li style=>Detail oriented and adaptable multitasker who can manage multiple projects in a fastpaced environment<li> <ul> <p><strong><strong><p> <p><strong>Why DAT<strong><p> <p>DAT is an award winning employer of choice <br><br>For starters we have a hybrid work environment but we also know what makes a great workplace We have a timetested and resolute set of operating values predicated on integrity mutual respect open communication and executing with excellence These values inform our strategic vision as much as any one of our products does Weve been an employer of choice in the Portland metropolitan area for four decades and within one year of opening our Denver office DAT was 26 on Built In Colorados 100 Best Places to Work In Colorado<p> <ul style=> <li style=>Medical Dental Vision Life and ADampD insurance<li> <li style=>Parental Leave<li> <li style=>Up to 20 days of paid time off starting in year one<li> <li style=>An additional 10 holidays of paid time off per calendar year<li> <li style=>401k matching immediately vested<li> <li style=>Employee Stock Purchase Plan<li> <li style=>Short and Longterm disability sick leave<li> <li style=>Flexible Spending Accounts<li> <li style=>Health Savings Accounts<li> <li style=>Tuition Reimbursement Program<li> <li style=>Employee Assistance Program<li> <li style=>Additional programs Employee Referral Internal Recognition and Wellness<li> <li style=>Free TriMet transit pass Beaverton Office <li> <li style=>Competitive salary and benefits package<li> <li style=>Work on impactful projects in a cuttingedge environment<li> <li style=>Collaborative and supportive team culture<li> <li style=>Opportunity to make a real difference in the trucking industry<li> <li style=>Employee Resource Groups<li> <ul> <p class=opportunityequalopportunityemployerdescription>DAT<strong><span style=fontweight> embraces the value of a diverse workforce and believes it is a core strength of our company that we encourage those values in every DAT employee at every level of our organization regardless of tenure or rank We provide equal employment opportunities EEO to all employees and applicants without regard to race color religion gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws<span><strong><p> <p class=opportunityequalopportunityemployerdescription><strong>Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities<strong><p> <p class=opportunityequalopportunityemployerdescription>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c<p><img src=httpsremotivecomjobtrack1906867blankgifsource=publicapi alt=>