Caring Service That Exceeds Customer Expectations Jobs in Remote
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Senior Support Engineer (AMER)
Company: GitLab
Location: Remote
Posted Jan 24, 2025
GitLab, an open core software company, is seeking a Support Engineer to join their team. The role involves embedding within the Engineering department, interacting daily with customers, and troubleshooting complex issues. The engineer will also contribute to the source code, improve documentation, and build efficient support processes. Key responsibilities include resolving customer issues, advocating for customers, collaborating with various teams, and participating in on-call coverage. The ideal candidate should have experience in managing customer-facing cases, Linux systems administration, scripting languages, and DevOps methodologies. GitLab offers a flexible, all-remote work environment with comprehensive benefits.
Director, AMS Strategic Engagements (Large Deal Pursuits)
Company: ServiceNow
Location: Seattle, WA / Remote
Posted Jan 24, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director - AMS Strategic Engagements (Large Deal Pursuits) to drive revenue growth and profitability through larger, strategic transactions. The role involves driving end-to-end deal strategy, leading complex negotiations, and collaborating with regional sales organizations. The ideal candidate should have 9+ years in the software industry, 5+ years in consultative direct sales into Enterprise accounts, and experience in large deal or corporate strategy. The role offers a competitive compensation package and opportunities for continuous improvement and growth.
Microsoft Senior Implementation Analyst(Hybrid) - SP or RJ
Company: Equinix, Inc
Location: Barueri, Brazil / Remote
Posted Jan 24, 2025
Customer Success Manager, Digital (US East)
Company: Abnormal Security
Location: Remote
Posted Jan 24, 2025
The Digital Customer Success Manager (CSM) role at Abnormal Security involves creating and sustaining happy customers, acting as a trusted advisor, and solving customer problems. The role requires strong communication, prioritization skills, and experience in an enterprise SaaS product support environment. Key responsibilities include delivering value realization, cross-functional collaboration, triage and risk mitigation, and maintaining product knowledge. The ideal candidate should have 2+ years of CSM experience, strong written and verbal communication skills, and a Bachelor's degree in a relevant field. The role is remote but requires US East location. Compensation ranges from $95,000 to $112,000 USD.
Sr. Software Engineer, Backend - Detections Platform (Remote)
Company: CrowdStrike
Location: Remote
Posted Jan 24, 2025
CrowdStrike, a global leader in cybersecurity, is seeking a Senior Software Developer, Backend for its Detections Platform team. The role involves building and evolving cloud-based systems to detect and disrupt targeted attacks globally. The ideal candidate will have a computer science background, 8+ years of experience in building and scaling back-end systems, and proficiency in Golang, Python, Kubernetes, Cassandra, Redis, Kafka, and Elasticsearch. CrowdStrike offers a remote-friendly culture, competitive compensation, and a commitment to diversity and inclusion.
Senior Data Engineer
Company: Braze
Location: New York, NY / Remote
Posted Jan 24, 2025
Braze is a customer engagement platform that values a passionate, kind, and approachable workforce. They seek individuals with extensive data engineering experience to lead the design, implementation, and monitoring of scalable data pipelines and architectures. The ideal candidate should have a proven track record in data engineering, strong SQL skills, and the ability to collaborate effectively with cross-functional teams. Braze offers competitive compensation, flexible time off, comprehensive benefits, and a supportive culture recognized as a Great Place to Work.
Commerce Automation Specialist II (Remote)
Company: CrowdStrike
Location: Remote
Posted Jan 24, 2025