Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Machine Operator - 2nd Shift

Company: Bank of America

Location: Addison, TX

Posted Jul 31, 2025

Job expectations include monitoring and executing on production plans by operating high speed manufacturing equipment. Able to constantly stand for 8 hours.

Journeyman Plumber

Company: Kilgore Ind.

Location: Austin, TX

Posted Jul 31, 2025

Ensure that all work is completed in compliance with local and state plumbing codes. Current valid Journeyman Plumber License. High School Diploma or GED.

Territory Manager

Company: Koch Filter Corporation

Location: Houston, TX

Posted Jul 31, 2025

Conduct surveys of filters applications in the field to make appropriate recommendations for improvements. Provide management direction and support to local…

Manager, Community Engagement & Experiential Marketing

Company: T-Mobile USA, Inc.

Location: San Antonio, TX

Posted Jul 30, 2025

Designing and executing high-impact community events and experiential marketing campaigns, experiential marketing, community engagement, or field marketing—…

Apprentice Plumber

Company: Kilgore Ind.

Location: Austin, TX

Posted Jul 31, 2025

Commercial, multifamily, retail, industrial, and/or medical construction experience required. The Apprentice Plumber is responsible for installing and…

Industrial Electrician

Company: StandardAero

Location: Dallas, TX

Posted Jul 30, 2025

Supports and provides assistance to instrumentation, engineering and other maintenance technicians in their respective design, maintenance and repair duties.

Marketing Coordinator

Company: PARADIGM Structural Engineers, Inc.

Location: Dallas, TX

Posted Jul 31, 2025

The Marketing Coordinator supports the development and implementation of marketing strategies, manages marketing materials and content, and ensures brand…

HVAC Technician for an Apartment Community

Company: InterSolutions

Location: Plano, TX

Posted Jul 31, 2025

HVAC/EPA experience required;certification is a plus. Opportunities for permanent placement with top property management companies. Pay Rate: $20 - $25/hr.

Controller

Company: VIP Staffing

Location: San Antonio, TX

Posted Jul 30, 2025

Serve as bank liaison and be responsible for cash management (e.g., anticipating cash needs and transferring funds to ensure sufficient cash available at all…

Azure Cloud Engineer _

Company: Creative Financial Staffing

Location: Austin, TX

Posted Jul 31, 2025

This role requires a balance of strong technical knowledge and exceptional customer service, with a focus on building secure, scalable, and sustainable…

Executive Chef

Company: Rainforest Cafe

Location: San Antonio, TX

Posted Jul 31, 2025

Ensures excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example management style.

NOW HIRING FOR METAL BUILDING REPAIR POSITIONS

Company: Metal Building Repairs of Texas

Location: Houston, TX

Posted Jul 31, 2025

Valid driver’s license and clean driving record. Operate lifts, hand tools, and small power tools safely. Coordinate work schedules, tools, and materials.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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