Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Executive Chef

Company: Punch Bowl Social

Location: Dallas, TX

Posted Jul 29, 2025

6+ months experience managing budgets and culinary cost controls. Training kitchen personnel in cleanliness and sanitation practices.

Home Health Registered Nurse

Company: Halcyon Home LLC

Location: South Austin, TX

Posted Jul 29, 2025

Current RN license and good standing with the state nursing board. Initial and ongoing comprehensive assessments of the impact of the terminal disease on the…

SOUS CHEF (FULL TIME)

Company: Eurest

Location: Houston, TX

Posted Jul 29, 2025

Stores food in designated areas following all corporate, state and federal food safety and sanitation procedures. Perks: No weekends or holidays!

Program Data Analyst

Company: Saronic Technologies

Location: Austin, TX

Posted Jul 29, 2025

As a Program Data Analyst, you will own the conversion of raw operational data into decision-ready insights and self-service dashboards that power process…

Scrum Master

Company: CGI

Location: Arlington, TX

Posted Jul 29, 2025

Certified Scrum Master (CSM) or SAFe Scrum Master (SSM) certification (strongly desired) (required). Support product development by providing high level…

Software Engineer II, Devloper Tooling

Company: Scribd

Location: Houston, TX

Posted Jul 29, 2025

You will focus on building, maintaining, and improving tools and frameworks that streamline development workflows. 12 weeks paid parental leave.

Commercial HVAC Service Technician

Company: HVAC Recruitment

Location: San Antonio, TX

Posted Jul 29, 2025

Complete daily service calls across multiple client locations. Strong mechanical, electrical, and troubleshooting skills. 401(k) with company match.

Customer Service Representative Onsite

Company: Alorica

Location: San Antonio, TX

Posted Jul 29, 2025

Upsell current customers on new or enhanced services. Assist customers with issues and concerns they are experiencing during the use of the product and/or…

Electrical Project Manager

Company: Edge Electric, Inc.

Location: Buda, TX

Posted Jul 29, 2025

Collaborating with field leadership to resolve installation challenges. Extensive experience in the commercial electrical industry, including knowledge of…

Client Relations Manager

Company: Infinity Group US, LLC

Location: Austin, TX

Posted Jul 29, 2025

Coordinate closely with internal business development, design, estimating, and project management teams to develop and deliver Feasibility Budget Reports,…

Logistics Claim & Innovation Project Manager (EM7044)

Company: Samsung SDS America

Location: Plano, TX

Posted Jul 29, 2025

Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field; Master’s degree a plus. 401K match and savings plan.

Latin Teacher

Company: Carney, Sandoe & Associates

Location: Dallas, TX

Posted Jul 29, 2025

No teaching license or credential is required. Conducting research on teaching methods, materials, and language games that can be used in class.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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