Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Director of Enterprise Architecture

Company: Ledgent Technology

Location: Houston, TX

Posted Jul 22, 2025

The Senior Director, Enterprise Architecture, is responsible for the development, implementation, and continuous improvement of the enterprise-wide technology…

SOFTWARE ENGINEER

Company: Ignite Fueling Innovation

Location: San Antonio, TX

Posted Jul 22, 2025

Minimum of 5 years’ experience in software engineering or related field. Bachelor’s degree or higher in Computer Science, Software Engineering, or related STEM…

Marketing Designer and Developer (Austin, TX)

Company: Files.com

Location: Austin, TX

Posted Jul 22, 2025

This role blends design, development, and marketing strategy, making it perfect for someone who thinks like a marketer and understands how design drives revenue…

Software Engineer

Company: Emerson

Location: Austin, TX

Posted Jul 22, 2025

To develop tools and infrastructure to improve development efficiency. You have the ability to independently design, implement, and test software features and…

Project Manager - Tilt Wall Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 22, 2025

Proven work experience with pre-engineered metal buildings or tilt-wall construction, particularly in aviation or large infrastructure projects.

Central Market, Executive Sous Chef - Southlake

Company: H-E-B

Location: Dallas, TX

Posted Jul 22, 2025

Responsibilities: - Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such…

HVAC Installation Leader

Company: Greentech Engineering Heating and Air

Location: Carrollton, TX

Posted Jul 22, 2025

Valid driver's license and clean driving record. Review work orders and project blueprints to determine required materials, tools, and installation procedures.

Project Manager - PEMB Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 22, 2025

This construction company specializes in a wide range of services, including general contracting, design-build, and construction management.

HVAC Field Measurement Technician

Company: MDM

Location: Houston, TX

Posted Jul 22, 2025

Valid driver’s license and reliable transportation required. The ideal candidate has technical experience in HVAC or mechanical systems, strong problem-solving…

Public Safety Officer

Company: MD Anderson

Location: Houston, TX

Posted Jul 22, 2025

Valid Class A, B or C Texas driver's license. Responds to calls for service and provides requested services in a timely manner and in accordance with policies…

Carpenter II

Company: University of Texas at San Antonio

Location: San Antonio, TX

Posted Jul 22, 2025

Valid driver's license and Motor Vehicle Record (MVR) as applicable. Required to be on stand-by call status, carrying pager, cell phone or two-way radio as…

Chef de Cuisine

Company: Rice University

Location: Houston, TX

Posted Jul 22, 2025

The ideal candidate will have four years of related experience in commercial hospitality or a similar field, including at least three years of food service…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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