Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Mobile HVAC / Maintenance Technician

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: Austin, TX

Posted Jul 14, 2025

Candidate must possess and maintain a valid state driver’s license. Minimum of four (4) years of technical experience in all aspects of building engineering…

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EVS Aide

Company: Medical City Dallas

Location: Dallas, TX

Posted Jul 13, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Our providers have access to state-of-the-art technology and are…

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EVS Technician Days

Company: Medical City Green Oaks Hospital

Location: Dallas, TX

Posted Jul 13, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Referral services for child, elder and pet care, home and auto…

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Sustainability Reporting Principal Accountant

Company: Halliburton

Location: Houston, TX

Posted Jul 13, 2025

Support Halliburton in driving the education, communication, and implementation of the sustainability reporting requirements across the company.

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Comptroller - Data Analyst I - Returnship Program (Temporary Full-Time Position)

Company: COMPTROLLER OF PUBLIC ACCOUNTS

Location: Austin, TX

Posted Jul 14, 2025

The Unclaimed Property Division is responsible for administering the state’s unclaimed property program and returning abandoned property to its rightful owners.

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Bilingual Customer Service Representative (English & Mandarin)

Company: KCAL Insurance Agency

Location: Houston, TX

Posted Jul 14, 2025

Handle inbound and outbound calls with professionalism and courtesy. Process transactions accurately and efficiently, including cash handling when necessary.

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Software Development Engineer, AWS Holmes

Company: Amazon.com

Location: Houston, TX

Posted Jul 13, 2025

As part of our team, you will design and develop machine learning-based content assessment systems that power automated quality assurance across AWS's extensive…

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Physician, Primary Care with EDRP & Recruitment/Relocation Incentive

Company: Department of Veterans Affairs - Veterans Health Administration

Location: San Antonio, TX

Posted Jul 14, 2025

View Details Apply on usajobs.gov

NA Customer Experience Manager

Company: Lubrizol

Location: Deer Park, TX

Posted Jul 14, 2025

Bachelor’s degree in Supply Chain, Engineering, Chemistry, Business, or a related field. Manage and develop the Customer Experience team, setting clear…

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Customer Experience Representative

Company: Lubrizol

Location: Deer Park, TX

Posted Jul 14, 2025

Bachelor’s degree in a relevant field such as Business Administration, Supply Chain Management, or related discipline, OR equivalent relevant experience in…

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Email Marketing Manager - Amazon Developer, Marketing, Education, and Technology

Company: Amazon.com

Location: Austin, TX

Posted Jul 13, 2025

Partner with design teams to implement bar-raising email experiences that align with brand guidelines. This role requires technical and operational knowledge of…

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Waste Handler

Company: Medical City Dallas

Location: Dallas, TX

Posted Jul 13, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Our providers have access to state-of-the-art technology and are…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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