Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Store Customer Service Specialist

Company: Sherwin-Williams

Location: San Antonio, TX

Posted Jul 13, 2025

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products,…

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Manual Machinist in Houston, Texas

Company: HOERBIGER

Location: Houston, TX

Posted Jul 13, 2025

Quality Assurance: Inspect parts using micrometers, calipers, bore gauges, and other precision measuring tools to ensure adherence to tolerances.

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Full-Time Carpenter

Company: Six Flags Over Texas

Location: Arlington, TX

Posted Jul 13, 2025

Must possess a valid Driver's License with a good driving record. People Skills: This requires positive interaction with employees and guests, promoting a "…

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RN, Registered Nurse Clinical Educator II - Nursing Administration

Company: Christus Health

Location: San Antonio, TX

Posted Jul 13, 2025

RN license in Texas is required. Works in collaboration with the Department Head to identify educational needs of staff in the specialty area, to develop…

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Truck Driver Class C

Company: SZH INC

Location: Houston, TX

Posted Jul 12, 2025

Valid commercial driver's license (CDL) preferred; experience with Tractor-Trailer combo is a plus. Adhere to all local, state, and federal driving regulations…

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Jewelry Sales Associate -Korman

Company: Korman

Location: Austin, TX

Posted Jul 13, 2025

Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Our jewelry social house, which we refer to as Club Korman,…

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Plumbing Apprentice

Company: Servestar LLC

Location: Houston, TX

Posted Jul 12, 2025

\*\*Responsibilities:\*\* - Assist in the installation, maintenance, and repair of plumbing systems - Learn to read and interpret blueprints and schematics -…

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Customer Service Agent

Company: UniFirst

Location: San Antonio, TX

Posted Jul 12, 2025

The majority of calls will be inbound, although some follow up will be outbound. As part of an experienced Customer Service Team, this position focuses on…

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Healthcare Construction Project Manager | Houston, TX

Company: Michael Page

Location: Houston, TX

Posted Jul 13, 2025

This position requires a minimum of five (5) years prior experience and a bachelor's degree in Construction Management, Engineering, Architecture or related…

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Heavy Mobile Equipment Repairer

Company: Department of the Army - U.S. Army Reserve Command

Location: Austin, Texas

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Area Clinical Manager, Registered Nurse

Company: Heart to Heart Hospice

Location: San Antonio, TX

Posted Jul 12, 2025

Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance. 401k with up to 4% employer matching.

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Supervisor

Company: Roofing Clinic

Location: Austin, TX

Posted Jul 13, 2025

Valid driver’s license and reliable transportation. Communicate with homeowners to answer questions and maintain quality control.

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Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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