Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Sales Associate

Company: Massage Envy

Location: Alamo Heights, TX

Posted Jul 13, 2025

Seamlessly multi-task between answering phones, setting appointments, greeting. Will have a direct impact on the success of the business, by being a driving…

Residential Finish Carpenter

Company: Classet

Location: Houston, TX

Posted Jul 13, 2025

Valid driver’s license and clean driving record. A fully stocked company vehicle with tools. Company vehicle, tools, and uniforms Monday-Friday during business…

Travel Nurse Recruiter

Company: Ayahealthcare

Location: Dallas, TX

Posted Jul 13, 2025

Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Generate leads through various recruiting channels, strategic…

Cashier

Company: Meet CSP Inc

Location: Dallas, TX

Posted Jul 13, 2025

As a cashier, you will be the face of our business, providing excellent customer service, ensuring accurate transactions, and maintaining a clean and organized…

Journeyman Electrician

Company: DM ELECTRICAL AND CONSTRUCITON LLC

Location: Houston, TX

Posted Jul 13, 2025

This role is responsible for installing, maintaining, and troubleshooting electrical systems on a variety of commercial projects, ensuring all work meets local…

Controller

Company: Austin Telco Federal Credit Union

Location: Austin, TX

Posted Jul 13, 2025

Bachelor's degree in Accounting, Finance, or related field (Master's preferred). As a department leader, you will supervise and support the Accounting team—…

HVAC and Facilities Technician

Company: HTS Engineering - Heat Transfer Solutions

Location: Houston, TX

Posted Jul 13, 2025

Must have a valid driver’s license with a clean driving record. Establishes service by studying system requirements; ordering and gathering components and parts…

Fright Fest Gate Keepers

Company: Six Flags Fiesta Texas

Location: San Antonio, TX

Posted Jul 13, 2025

Energetically interacting with the guests and relaying information and haunt guidelines to groups of guests prior to their entry into the haunts.

HVAC Service Technician

Company: HTS Engineering - Heat Transfer Solutions

Location: San Antonio, TX

Posted Jul 13, 2025

Must have a valid driver’s license with a clean driving record. Establishes service by studying system requirements; ordering and gathering components and parts…

Child Care and Early Learning Project Manager Quad-Agency and Special Projects (Austin)

Company: Texas Workforce Commission

Location: Austin, TX

Posted Jul 13, 2025

Project Manager IV: Five years of full-time experience in project management work, business analysis, or project administration; or five years of full-time…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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