Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Geotechnical Project Manager

Company: ESP Associates

Location: Round Rock, TX

Posted Jul 12, 2025

Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company’s driving (MVR) policy.

Graphic Designer

Company: Propelled Brands

Location: Carrollton, TX

Posted Jul 12, 2025

This role routinely uses standard office equipment such as computers,smartphones, video conferencing, webinars, phones, photocopiers, printers, filing cabinets,…

Custodian

Company: Del Sol Solutions

Location: Houston, TX

Posted Jul 12, 2025

Engaging in building security and safety activities (checking and locking doors, checking electrical appliance). Keep buildings in a clean condition.

Director, Project Management - Healthcare Services & Specialty Pharmacy

Company: ALTUS BIOLOGICS

Location: San Antonio, TX

Posted Jul 12, 2025

Bachelor’s degree in related field. Perform cost-benefit analyses, build and manage budgets, and proactively monitor for financial risks and resource…

Cloud Engineer

Company: Leidos

Location: San Antonio, TX

Posted Jul 12, 2025

Serve as a technical bridge between mission partners, DAF Cw engineering, and leadership—streamlining timelines and reducing risk. Schedule (FT/PT): Full Time.

Stadium Event Cleaners

Company: ABM Industries

Location: Austin, TX

Posted Jul 12, 2025

Duties may include cleaning common areas to guests, restrooms, private or VIP suites, emptying trash receptacles, cleaning fluids and assisting guests with…

OTR Box Truck Driver

Company: BoxLynk Logistics LLC

Location: Dallas, TX

Posted Jul 12, 2025

Proven experience in truck driving with a valid driver's license (DL). Adhere to all federal and state driving regulations to ensure safety on the road.

Geotechnical Project Manager

Company: ESP Associates

Location: Austin, TX

Posted Jul 12, 2025

Project Management duties to include proposal preparation, managing leading and/or performing field engineering and laboratory testing, engineering analysis,…

Experienced Security Officer

Company: Marksman Security

Location: Houston, TX

Posted Jul 12, 2025

Valid state licensing, if applicable. Respond to alarms, calls of distress, or emergencies such as fire, injuries or presence of unauthorized persons by calling…

Geotechnical Project Manager

Company: ESP Associates

Location: San Antonio, TX

Posted Jul 12, 2025

Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company’s driving (MVR) policy.

Customer Service Representative, Consolidated Service Center

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Jul 12, 2025

Answers phone calls from customers as well as welcomes and assists CSC visitors. Follows up on customer complaints concerning fulfillment or shipping errors;…

RN, Registered Nurse - Acute MedSurgical A

Company: Christus Health

Location: San Antonio, TX

Posted Jul 12, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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