Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Pharmacy Clinical Specialist- Emergency Department

Company: Methodist Health System

Location: Dallas, TX

Posted Apr 22, 2025

Current CPR; Advanced Cardio Life Support certification every 2 years. Board certification and/or specialty residency. 40 per week (full time).

Commercial HVAC/R Service Technician

Company: ProToCall

Location: Austin, TX

Posted Apr 22, 2025

Possession of an EPA certification. Limitless opportunities to maintain, diagnose, and repair HVAC-R systems, including air conditioning units, refrigeration…

Journeyman Plumber

Company: Structured Trades

Location: Austin, TX

Posted Apr 23, 2025

Must have a valid TSBPE Apprentice or Journeyman license. Must have your own hand tools. Ensure work complies with local and state plumbing codes.

Property Accountant

Company: Confidential

Location: Houston, TX

Posted Apr 22, 2025

Collaborate with Management during budget forecasting and preparation. This position is responsible for ensuring consistent and accurate financial strategy and…

Marketing Manager

Company: MPOWERHealth

Location: Addison, TX

Posted Apr 23, 2025

2+ years in B2B marketing or field marketing, with hands-on experience in event coordination and sales-enablement. Familiarity with healthcare b to b.

Presentation Engineer

Company: Semper Valens Solutions

Location: San Antonio, TX

Posted Apr 22, 2025

A bachelor's degree in a related field may substitute for 2 years of experience. Shall be the primary provider of graphical presentation design services,…

Technical Business Data Analyst - VP

Company: Citi

Location: Irving, TX

Posted Apr 22, 2025

Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation. Good knowledge on SQL and Python.

Salesforce Developer

Company: MRE Consulting, Ltd.

Location: Houston, TX

Posted Apr 22, 2025

You will focus on projects, working closely with an Architect to develop technical solutions for our clients. Participate in design sessions; Document technical…

Controller

Company: Burnett Specialists

Location: San Antonio, TX

Posted Apr 22, 2025

Prepare financial statements, forecasts, and variance analysis for leadership. CPA preferred (or in progress) – strong knowledge of US GAAP and compliance.

Irrigation Construction Laborer

Company: BrightView Landscapes

Location: San Antonio, TX

Posted Apr 22, 2025

If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest.

Lead Full Stack Software Engineer (VP) - Hybrid

Company: Citi

Location: Irving, TX

Posted Apr 22, 2025

Excellent oral and written communication skills, with the ability to effectively convey technical information to both technical and non-technical audiences.

Sales Associate

Company: Clean Car Wash

Location: Houston, TX

Posted Apr 23, 2025

We actively support local charities and community groups through fundraisers and events that make a real difference in our area.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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