Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Trade Specialist II (Electrical &/or Automotive Background)

Company: VIXXO

Location: Dallas, TX

Posted Apr 25, 2025

8+ years of relevant trade experience in field services including project management of multiple trades. Support the Account team with escalations, technical…

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Clinic Nurse, CV Surgery Practice

Company: Cardiothoracic and Vascular Surgeons

Location: Austin, TX

Posted Apr 25, 2025

Reimbursement for required licensure and certification expenses. Extensive use of the telephone and computer for patient communication and scheduling.

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Security Operations Center Analyst II

Company: Newrez

Location: Coppell, TX

Posted Apr 25, 2025

Excellent written and verbal communication skills, with the ability to document technical findings for both technical and non-technical audiences.

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loan repayment program hospital part time

staff - Registered Nurse (RN) - Telemetry - $32-43 per hour

Company: HCA St. David's Healthcare

Location: Austin, Texas

Posted Apr 27, 2025

View Details Apply on healthecareers.com

HVAC Install

Company: My Favorite Service Company

Location: San Antonio, TX

Posted Apr 26, 2025

Proven experience in HVAC installation or a related field. Click apply and answer a few Who, What, When questions. Are you tired of feeling unnoticed at work?

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HVAC Chiller Technician

Company: Confidential

Location: Round Rock, TX

Posted Apr 24, 2025

High school diploma or GED required; technical school or HVAC certification preferred. Strong diagnostic, mechanical, and electrical troubleshooting skills.

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Digital Network Exploitation Analyst

Company: RealmOne

Location: San Antonio, TX

Posted Apr 24, 2025

Background in hardware/software engineering, programming, computer/network security, vulnerability analysis, penetration testing, computer forensics,…

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Security Guard

Company: The Westin Dallas Park Central

Location: Dallas, TX

Posted Apr 26, 2025

RSP/401K matching program for eligible associates. Flexible scheduling to allow you to focus on what is important to you.

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Data Scientist Principal – Bank AI/ML

Company: USAA

Location: San Antonio, TX

Posted Apr 25, 2025

Clearly translates complex analytical and technical concepts to diverse, technical, and non-technical audiences in a way that promotes organizational data…

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Sushi Chef

Company: Osaka Steak and Sushi

Location: San Antonio, TX

Posted Apr 24, 2025

Provide exceptional customer service by engaging with guests about menu items and offering recommendations. Ensure all food handling and safety regulations are…

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Framing Carpenter

Company: Renewal by Andersen | Esler Companies

Location: Carrollton, TX

Posted Apr 26, 2025

If driving for the company, must have and maintain a valid state issued driver’s license and a clear driving record. Must provide own work tools.

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Exploitation Analyst

Company: RealmOne

Location: San Antonio, TX

Posted Apr 24, 2025

Additional relevant experience includes engineering hardware and software, programming, computer and network security, vulnerability analysis, penetration…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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