Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Cash Management Accountant

Company: Meneses Law PLLC

Location: Houston, TX

Posted Mar 14, 2025

The accounting professional will be responsible for recording revenues and matching transactions during the period when cash is received and paid, respectively,…

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Social Media Manager

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted Mar 14, 2025

This role will oversee the Security Service brand efforts across our social media channels, develop social media strategies, define KPIs, define channel…

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Founding Partner & Lead Veterinarian

Company: Livewell Animal Hospital of Bellaire

Location: Bellaire, TX

Posted Mar 18, 2025

Ensure doctors effectively communicate physical examination findings, diagnosis, and treatment plan, and educate clients on preventative care.

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Senior Software Engineer

Company: Marathon Petroleum Company LP

Location: San Antonio, TX

Posted Mar 17, 2025

Leads efforts from end-to-end through delegation, review, and driving results holistically; leads medium complexity features from technical design through…

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Director Leasing & Marketing FT- Smith (Med Center)

Company: Houston Methodist

Location: Houston, TX

Posted Mar 17, 2025

Ten years' experience in healthcare real estate administration, commercial lease management, marketing, and negotiating physician leasing agreements with five…

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CSR - Customer Service Representative

Company: Mega Furniture

Location: Austin, TX

Posted Mar 18, 2025

Interact with customers, answer phones promptly and schedule appointments. Perform clerical duties such as faxing, copying, mail distribution and filing.

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Controller

Company: The Harris Center for Mental Health and IDD

Location: Houston, TX

Posted Mar 15, 2025

The Controller applies principles of accounting and statistical analysis to maintain The Harris Center’s general accounting system and financial reporting.

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Press Operator

Company: Freudenberg Flow Technologies

Location: Houston, TX

Posted Mar 14, 2025

Our strengths in material science, application knowledge, design capabilities and manufacturing capacity, combined with our differentiated product portfolio,…

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Senior Guest Service Manager - Austin, TX

Company: Parking Management Company

Location: Austin, TX

Posted Mar 14, 2025

A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than…

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401(k) dental insurance health insurance

Oral and Maxillofacial Surgeon

Company: Allied OMS

Location: Austin, Texas

Posted Mar 16, 2025

View Details Apply on healthecareers.com

Line Chef

Company: Westminster

Location: Austin, TX

Posted Mar 17, 2025

403b Retirement Savings Plan with matching contributions. Westminster has been named a Top Workplace in Austin by the Austin American Statesman for the past 11…

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Customer Service Representative

Company: McKillican American

Location: Houston, TX

Posted Mar 17, 2025

The ideal candidate will have a proven ability to provide excellent customer service, develop relationships with customers on the phone, and multitask in a fast…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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