Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Senior Corporate Controller

Company: Benchmark Insurance Group of Texas

Location: Houston, TX

Posted Mar 05, 2025

This is an opportunity to build and manage a high-performing finance team while driving financial strategy and compliance.

Exhibitor Relations Director

Company: Expo Contratista

Location: Houston, TX

Posted Mar 05, 2025

Drive exhibitor and sponsorship sales by identifying potential leads and closing deals. Maintain accurate records of sales activity and follow up with clients…

Executive Chef

Company: Better Half & Hold Out Brewing

Location: Austin, TX

Posted Mar 07, 2025

The chance to have creative agency and to set your own culture in the kitchen. Hire, train and mentor kitchen staff. Competitive Salary + Bonus Potential.

Client Service Executive

Company: Gallagher Benefit Services

Location: Austin, TX

Posted Mar 09, 2025

Securing existing business and actively driving the sale of additional services and lines of coverage. Must hold appropriate licensing as required and be able…

HVAC Service Technician

Company: Confidential

Location: San Antonio, TX

Posted Mar 05, 2025

Valid driver's license may be required for travel between job sites. The technician will work in various environments, providing exceptional service to our…

Experienced Cabinet Installer

Company: Confidential

Location: Austin, TX

Posted Mar 07, 2025

Must have own tools and transportation. Cabinet installation: 4 years (Required). Lead Cabinet Installer Needed - Ideal candidate *must have a minimum of four…

Construction Laborer

Company: V.K. KNOWLTON CONSTRUCTION & UTILITIES, INC

Location: San Antonio, TX

Posted Mar 05, 2025

Must have a valid driver’s license to drive a company vehicle. Laborer needs to be experienced in the following equipment but not limited to, shovels, rakes,…

Carpentry Service Technician

Company: Renewal by Andersen | Esler Companies

Location: Carrollton, TX

Posted Mar 05, 2025

Diagnose and resolve issues related to installation or manufacturing. Experience as a service technician, finish carpenter, or similar trade (preferred).

Shipbuilders - Welders/Fitters/Machinist/Electricians & more...

Company: Phoenix Labor Group

Location: Houston, TX

Posted Mar 05, 2025

3 years of experience in a shipyard or industrial setting. Strong problem-solving, troubleshooting, communication, and organizational skills.

Customer Engagement Representative

Company: Red Cardinal Events

Location: Irving, TX

Posted Mar 08, 2025

Ensure a seamless customer experience from initial outreach to product delivery and installation by working closely with compliance.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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