Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Field Service & Sales Technician

Company: Vivint Smart Home

Location: Missouri City, TX

Posted Mar 13, 2025

Clean driving record and valid license. Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction,…

R&D Product Development Chef

Company: TOKYO GARDENS COMPANY

Location: Houston, TX

Posted Mar 13, 2025

Assist reviewing sensory evaluation data and generating reports with visualization tools and providing analysis results. Paid vacation and personal time off.

Building Attendant II

Company: University of Texas at Austin

Location: Austin, TX

Posted Mar 12, 2025

May work around electrical and mechanical hazards. Demonstrated ability to work independently, maintain a professional demeanor, work as a team member and…

Staff Software Engineer - Developer Experience

Company: H-E-B

Location: San Antonio, TX

Posted Mar 13, 2025

Expert knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level using…

Registered Nurse - Night Shift (PRN)

Company: Tang and Company

Location: Austin, TX

Posted Mar 12, 2025

Current State Registered Nurse (RN) license. Current Basic Life Support (BLS/AED) certification from the American Heart Association;

Insurance Customer Service Representative

Company: Allstate Insurance Company-Armstrong Insurance Agency

Location: Missouri City, TX

Posted Mar 11, 2025

Experience in insurance sales or related field preferred. Provide exceptional customer service to new and existing policyholders.

Art Sales Consultant

Company: West Chelsea Contemporary

Location: Austin, TX

Posted Mar 12, 2025

As an Art Consultant, you will play a crucial role in enhancing the customer experience while driving sales and fostering long-term relationships with clients.

Sales Research and Marketing Coordinator

Company: Reagan Outdoor Advertising

Location: Austin, TX

Posted Mar 10, 2025

Utilize the existing sales tools in implementing new uses that will facilitate the sales process. Have a comprehensive working knowledge of sales research tools…

Registered Nurse (RN) – Cardio & Vascular

Company: CLS Health PLLC

Location: Pasadena, TX

Posted Mar 13, 2025

Ensure voicemails are checked and calls are returned and documented. Ensure optimal phone answer rate (> 85%). Resolve patient complaints and professionally.

Commercial HVAC/R Technician

Company: Allen Maintenance Group LLC

Location: Houston, TX

Posted Mar 10, 2025

Provide your own basic tools. Maintain proper stock, parts, tools and safety equipment in the vehicle. Travel to job sites in the service area and work with…

Sr Access Center Workforce Management Analyst-Central Scheduling (Katy)

Company: Houston Methodist

Location: Katy, TX

Posted Mar 10, 2025

Bachelor's degree in business administration, mathematics, statistics, or related field; or additional four years of experience (in addition to the minimum…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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