Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

IT Manager, Internal Audit and IT SOX Compliance

Company: SoundHound, Inc.

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

SoundHound AI is seeking an experienced IT Manager for Internal Audit & IT SOX Compliance. The role involves collaborating with cross-functional teams to ensure compliance with regulatory standards, particularly IT SOX compliance. The candidate will design, implement, and test ITGCs, IT Automated Controls, and assess IPE. They will also monitor the organization to ensure the control environment adapts as the company evolves. The ideal candidate should have a Bachelor's degree in Information Systems, Finance, Accounting, or related field, with 12+ years of relevant experience in IT auditing. CISA certification is preferred. The role is remote-based, available throughout the US, excluding certain states. The salary range is $120,000 - $170,000 plus equity.

Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Atlassian is seeking a Data Engineer for its Go-To Market Data Engineering (GTM-DE) team. The role involves building a data lake, maintaining big data pipelines, and facilitating the movement of billions of messages daily. The ideal candidate should have at least 2 years of experience as a software or data engineer, strong programming skills, and experience with data modeling and modern software development practices. They should be comfortable working in a fast-paced environment, transforming vague requirements into solid solutions, and solving challenging problems. The role offers the opportunity to work on an AWS-based data lake using open-source projects like Presto, Spark, Airflow, and Hive. Atlassian values diversity and offers a range of perks and benefits.

Lead Sourcing Specialist - Supplier Quality Engineering

Company: GE Aerospace

Location: Indianapolis, IN / Remote

Posted Jan 22, 2025

The job involves driving quality for assigned suppliers, including quality plan implementation and supplier audits. The role encompasses supplier qualifications, action plans, performance monitoring, and assisting key suppliers towards industrial standards. The position requires a Bachelor's Degree with 3 years of manufacturing quality experience, or equivalent. Desired qualities include humility, transparency, focus, leadership, and problem-solving skills. Benefits include healthcare, retirement plans, tuition assistance, and more. The base pay range is $94,400 - $125,900 USD annually, with potential for a discretionary bonus.

Defensive Cyber Subject Matter Expert- Cryptography and Spectrum

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos Digital Modernization Sector is seeking a Subject Matter Expert (SME) Consultant in Cryptography and Spectrum to support their Defensive Cyber Operations (DCO) Practice Area. The role involves defining and curating the technical strategy and vision for the DCO Practice Area, collaborating with practice area management and Leidos Office of Technology (OOT) principals. The successful candidate will drive compelling and differentiated solutions for DCO digital modernization and Leidos-wide programs, acting as an industry thought leader and representing Leidos as the DCO technical thought leader. The role requires a Master's degree in Networking, Cybersecurity, or similar Technology, with 15+ years of related global or large-enterprise cybersecurity experience. The candidate must have comprehensive cyberspace domain experience, methodological experience with securing and scaling solutions using cloud-native, Agile, DevSecOps, and Site Reliability Engineering expertise. Strong oral and written communication skills, along with public speaking skills, are essential. The role offers a competitive pay range of $148,850.00 - $269,075.00.

Technical Account Manager - FA&D - Remote

Company: Ansys

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

Portfolio Lifecycle Manager Autoimmunity, Europe (m/f/d)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific, a global leader in serving science with annual revenue of approximately $40 billion, is seeking a strategic marketer with medical science and business skills to join their marketing team in Europe. The role involves developing regional strategies, applying market research, and creating engaging digital content for laboratory customers, healthcare providers, clinical network policymakers, and patients. The ideal candidate should have a higher degree in a life science subject with specialization in immunology, extensive knowledge in autoimmunity diagnostics, healthcare, and IVD, and familiarity with healthcare regulations across Europe. The company offers employment with an innovative, future-oriented organization, outstanding career and development prospects, and a company pension scheme.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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