Competitive Service Jobs in Remote

372,722 open positions · Updated daily

Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Bologna, Italy / Remote

Posted Jan 22, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

Project Manager, Calls Program & Agency Ops

Company: EverQuote

Location: Remote

Posted Jan 22, 2025

EverQuote is seeking a Project Manager with strong organizational skills and cross-functional project management experience. The ideal candidate will thrive in a fast-paced environment, managing multiple projects simultaneously. They should have a desire to revolutionize insurance shopping, strong analytical skills, and proficiency in G-Suite products. EverQuote, the largest online marketplace for insurance shopping in the US, values diversity and inclusivity, and is committed to building an equitable workplace.

Senior Accountant

Company: Equinix, Inc

Location: Singapore / Remote

Posted Jan 22, 2025

(Associate) Medical Director - Cardiology, EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an (Associate) Medical Director to provide medical support and advice for clinical trials and safety evaluation within the PPD Pharmacovigilance department. The role involves creating clinical trial protocols, contributing to site selection, reviewing and approving study documents, and ensuring medical validity of primary endpoints and study subject safety. The ideal candidate should have an MD or equivalent degree, strong medical knowledge, clinical experience in Cardiology, and fluency in English. They should also have experience in the pharmaceutical industry, understanding of NDA submission process, and regulatory guidelines for adverse event reporting. Strong communication and teamwork skills are essential.

Senior Software Engineer( Java / Scala/ AWS)- Hybrid / Remote

Company: Here Technologies

Location: Krakow, Poland / Remote

Posted Jan 22, 2025

HERE Technologies is seeking a Senior Engineer for the NDS (Navigation Database Standard) Technologies team. The role involves growing the map compilation product, which creates a comprehensive high-definition live map for self-driving cars. The successful candidate will work with Agile practices, collaborate with various teams, and deliver digital maps in NDS formats to automotive customers. Key responsibilities include developing well-crafted software, engaging with customers for requirements, owning software architecture components, participating in agile teams, driving engineering best practices, and defining complex designs. The ideal candidate should have a degree in Computer Science/Information Systems, 4+ years of backend application development experience in Java/Scala, solid programming knowledge, strong team player skills, and a quality mindset. Benefits include cutting-edge technologies, a diverse global team, learning opportunities, flexible working hours, and a competitive salary.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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