Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Developer Support Engineer - US

Company: Gladly

Location: Remote

Posted Jan 22, 2025

Gladly, a customer-centered, AI-powered customer support platform, is seeking a Developer Support Engineer. The role involves providing technical support, best practices for building applications/integrations, and contributing to product improvement. The ideal candidate should have 2+ years of Developer Support/Engineering experience, proficiency in JavaScript, Python, and REST APIs, and a customer-focused mindset. Gladly offers competitive salaries, comprehensive benefits, and a fully remote work environment.

Web Operations Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Web and SEO/SEM Specialist with AEM experience. The role involves strategy, planning, and execution of social media platforms, improving online presence, driving organic and paid traffic, and developing comprehensive SEO and SEM strategies. The successful candidate will collaborate with cross-functional teams, analyze data, and make data-driven decisions. This is an opportunity to have a significant impact on digital marketing efforts and reshape the future of healthcare marketing.

(Associate) Medical Director - Neurology

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an (Associate) Medical Director to provide medical support and advice for clinical trials and safety evaluation within the Pharmacovigilance department. The role involves creating clinical trial protocols, contributing to site selection, reviewing and approving study documents, and ensuring medical validity of primary endpoints and study subject safety. The ideal candidate will have an MD or equivalent degree, significant experience in the pharmaceutical industry, and strong medical knowledge. They should be fluent in English, understand the NDA submission process, and have experience with regulatory guidelines for adverse event reporting. The mission is to enable customers to make the world healthier, cleaner, and safer.

Senior Infrastructure Security Engineer

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a senior security engineer to build security controls and advise engineering teams on secure architecture requirements and best practices. The ideal candidate should have at least 5 years of experience in cloud security with deep expertise in AWS or GCP, and an ability to deploy cloud infrastructure with Terraform. The role involves developing threat models, applying security best practices, reviewing configuration changes, and building guardrails. The company is committed to diversity and equal opportunity, offering a competitive salary range of $191,100—$191,100 CAD.

Sr HVDC Contract Manager

Company: GE Vernova

Location: Oakbrook, IL / Remote

Posted Jan 22, 2025

The Contract Manager role involves providing comprehensive commercial contract management support for a large-scale offshore wind farm construction project. Key responsibilities include reviewing contract terms, maintaining schedules, managing budgets, and handling claims and variation orders. The ideal candidate should have a Bachelor's Degree in engineering, commercial, or legal fields, with a minimum of 10 years of experience in managing large-scale construction and civil contracts. Preferred qualifications include construction management experience, strong contractual and commercial acumen, and experience in negotiating complex contractual issues. GE offers a competitive work environment, professional development, and competitive compensation.

Windows Specialist _ VMware

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer opportunities for growth and specialization in various industries. As a System Administrator, you'll solve complex problems, manage systems data, and collaborate with a diverse team. The role is challenging but rewarding, providing hands-on experience, learning opportunities, and the chance to certify in major platforms. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

SAP Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 22, 2025

Sr Account Director, Business Development (Biotech) - US, New England

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job posting is for a Sales position based in Boston, focusing on securing and retaining business for PPD. The role involves professional sales activities targeting decision-makers and influencers at existing and new clinical sponsors. Key responsibilities include positioning PPD as a primary provider, qualifying deals, developing proposals, and negotiating contracts. The ideal candidate should have a scientific, sales, or marketing background with experience in pharmaceutical/biotech Phase II & III clinical solutions. They should possess excellent interpersonal skills, a proven track record in developing business contacts, and experience in identifying and developing sales leads. The role involves occasional travel, both domestic and international, and requires frequent interaction with diverse groups.

Senior Teamcenter Product Lifecycle Management (PLM) Platform Engineer

Company: GE Aerospace

Location: Liberty Township, OH / Remote

Posted Jan 22, 2025

GE Aerospace is seeking a Sr Teamcenter PLM Platform Engineer for a hybrid role. The ideal candidate will ensure optimal performance and high availability of the Teamcenter PLM system across various solutions and infrastructures. Responsibilities include monitoring performance, resolving bottlenecks, implementing tuning measures, ensuring high availability, managing backups, optimizing server hardware, implementing load balancing, designing federated infrastructures, planning scalable solutions, providing user support, collaborating with cross-functional teams, and maintaining comprehensive documentation. Required qualifications include a Bachelor's degree in Computer Science or related STEM field with 8+ years of PLM experience, or equivalent with lesser education. Desired qualifications include experience with Teamcenter Administration, AWS Cloud architecture, scripting, understanding of cloud computing, common operating systems, network protocols, version control systems, public cloud deployment, automated configuration management, network management, monitoring tools, TCP/IP networking, and project management.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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