Competitive Service Jobs in Remote

372,722 open positions · Updated daily

Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Strategic Financial Analyst

Company: Achieve

Location: Remote

Posted Jan 22, 2025

Achieve, a leading digital personal finance company, is seeking a Strategic Financial Analyst to join their team. The ideal candidate will have expertise in financial modeling, analytical skills, project management, adaptability, and strong communication and leadership abilities. The role involves developing complex financial models, collaborating on strategic finance projects, analyzing market trends, supporting cash management, and providing financial analysis. The company offers a competitive salary range of $80,000 to $100,000 per year, along with benefits such as hybrid and remote work opportunities, 401k with employer match, and comprehensive health insurance. Achieve is committed to diversity and inclusion, with hubs in Arizona, California, Florida, and Texas.

Lead Recruiter

Company: Helpware

Location: Remote

Posted Jan 22, 2025

The Team Leader role involves interacting with customers, managing direct reports, and ensuring superior service. Key responsibilities include providing operational direction, evaluating processes, coaching employees, and managing customer service representatives to meet KPIs. The role requires excellent communication skills, attention to detail, proficient computer skills, and the ability to work independently or in a team. The position is full-time, requiring a quiet workspace and comfort with video conferencing tools.

DevOps Engineer

Company: BVNK

Location: Remote

Posted Jan 22, 2025

BVNK, a company providing modern payment infrastructure for businesses, has raised $50M in Series B funding. They unify banks and blockchains on a single platform, enabling stablecoin payments, currency conversion, and integration into checkout systems. BVNK is a diverse team with offices in the UK, Europe, South Africa, the US, and APAC. They aim to lead the transformation of the financial system with crypto. The company is looking for a DevOps Engineer to manage deployment pipelines, assist with cloud infrastructure, and automate tasks. BVNK offers a competitive salary, meaningful ownership, flexible working hours, and a culture built on growth-minded individuals. They value diversity and inclusivity.

EDI Specialist I

Company: Healthcare Management Administrators (HMA)

Location: Remote

Posted Jan 22, 2025

HMA is a leading third-party health plan administrator, offering customized health plans to medium to large-sized employers. They provide high-quality, affordable healthcare options and are recognized as a Washington's Best Workplace. HMA values people, fostering an inclusive, flexible, and fun culture with growth opportunities. The role involves managing external integrations, EDI x12 834 integrations, and vendor relationships. The ideal candidate has an AA or BA, 13+ years of experience, and 1+ years of 834 specific experience. HMA offers competitive compensation, benefits, and a supportive work environment.

Operations Analyst, Plan Loading

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 22, 2025

Oscar, a health insurance company founded in 2012, is hiring an Operations Analyst, Plan Loading for their Benefit Configuration team. The role involves improving system configuration consistency, accuracy, and efficiency. The analyst will collaborate with stakeholders, load configuration data accurately, and identify data gaps. The position requires 1+ years of health plan benefit concepts knowledge, proficiency in Microsoft Office Suite, and SQL. Bonus points for a bachelor's degree, medical coding knowledge, and experience with large data sets. Oscar offers competitive pay, employee benefits, and a flexible work culture.

Lead Customer Success Engineer-IN (R-20429)

Company: Rackspace Technology

Location: Remote

Posted Jan 22, 2025

The Lead Engineer role at Rackspace Technology involves providing hands-on technical support for complex problems, acting as a proactive resource for customers' future growth, and ensuring high-quality service. Key responsibilities include managing mission-critical customer solutions, leading technical teams, and maintaining technical documentation. The ideal candidate should have experience in enterprise systems, managing transition projects, and possess ITIL Service Management and cloud certifications. Rackspace Technology is committed to offering equal employment opportunities and fostering a diverse and inclusive work environment.

Remote Technical Customer Support - T2 - Phones (4519)

Company: ModSquad

Location: Remote

Posted Jan 22, 2025

ModSquad is partnering with a leading B2B ISP company and seeking experienced technical and customer support professionals. The role involves providing exceptional technical assistance, managing inbound calls and emails, troubleshooting complex issues, and delivering tailored solutions. Candidates should have a keen eye for detail, experience in troubleshooting, empathy, excellent communication skills, and familiarity with Zendesk and/or Dialpad. The job is remote, flexible, and offers competitive pay rates. ModSquad is an Equal Opportunity Employer.

Mechanical Engineer (m/f/d) - Data Centre

Company: Flex

Location: Remote

Posted Jan 22, 2025

Flex, a diversified manufacturing partner, is seeking a Mechanical Engineer (m/f/d) for a role in Frankfurt am Main, Germany. The engineer will be responsible for maintenance/installation works, managing equipment despatched to construction sites, and overseeing mechanical fitting and assembly of switchgear. The ideal candidate should be an electrician with LV Switchgear knowledge, self-motivated, detail-oriented, and fluent in English and German. Flex offers an exciting global organization, challenging projects, and opportunities for growth. The company is committed to diversity and inclusion, fostering a culture of belonging and respect.

Lead Customer Support Representative

Company: INGENIOUS.BUILD

Location: Remote

Posted Jan 22, 2025

INGENIOUSBUILD is seeking a Lead Customer Support Representative to join their team. The role involves leading a team to ensure high-quality service and customer satisfaction within the enterprise SaaS space. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a customer-focused approach. INGENIOUSBUILD offers unlimited PTO, competitive salary, benefits package, and a collaborative work environment. The company is developing a top-notch platform for real estate and construction industries worldwide, enabling companies to manage all aspects of their projects.

Product Adoption and Enablement Lead

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a strategic thinker with extensive experience in application development and ServiceNow products. The role involves strategic leadership, collaboration with cross-functional teams, and driving product adoption and customer success. The ideal candidate will have a deep understanding of ServiceNow's platform, strong skills in organizational change management, and excellent communication skills. They will influence company-wide partnerships, align product adoption with revenue goals, and develop training programs to enhance user proficiency.

Director, Strategic Channels

Company: Vultr

Location: Remote

Posted Jan 22, 2025

Vultr, a global cloud infrastructure company, is seeking a Director of Strategic Channels to lead partner recruitment, enablement, and funnel growth. The role involves developing and executing channel partner strategies, managing relationships, enabling partners, driving revenue growth, and collaborating with internal teams. The ideal candidate should have 5+ years of channel sales or partner management experience in the IaaS, AI, PaaS, or Cloud Computing industry, strong technical knowledge, and excellent relationship management skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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