Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Summer Co-op: Business Insights Analyst- Sales & Marketing

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate is seeking a Business Insights Analyst to join their Customer Insights & Analytics team. The role involves working closely with sales and marketing channels, leveraging data and analytics to drive profitable growth. Key responsibilities include redesigning reports into automated dashboards, supporting stakeholder initiatives with data, and providing ad-hoc analytics. The ideal candidate should have strong analytical skills, attention to detail, and proficiency in Power BI, SQL, and Microsoft Suite. Allstate emphasizes a flexible, inclusive environment that encourages growth and impact.

Claims Reporting WFH

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Integon, a part of The Allstate Corporation, is seeking a Claims FNOL Associate III. This role involves guiding callers to the appropriate party based on their needs and policy. Key responsibilities include identifying customer needs, communicating effectively with internal and external customers, and locating and documenting relevant information. The company offers a flexible environment that encourages growth and impact. Integon values inclusivity and diversity, having received several awards in these areas.

Regional Alliances Manager

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global cybersecurity leader, is seeking a Regional Alliances Manager to design, build, and implement a successful channel strategy. The role involves building relationships with partners, identifying new ones, and growing business opportunities within various channels. The ideal candidate should have 10+ years of channel sales experience, strong leadership skills, and technical knowledge in security and networking technologies.

Associate Project Manager - Central Labs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a role in their PPD Laboratory Services team, where you'll contribute to improving patient health through expertise in laboratory services. The job involves coordinating and managing clinical trials, ensuring compliance with regulations, and collaborating with internal and external stakeholders. The ideal candidate will have project management experience, strong communication skills, and a commitment to accuracy and quality. Thermo Fisher Scientific values employee wellbeing and encourages a healthy work environment.

EHS Compliance Analyst

Company: Equinix, Inc

Location: Kent, WA / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking an EHS Compliance Analyst. The role involves ensuring adherence to regulatory requirements and company policies, conducting audits, managing certifications, and providing training. The analyst will report to the North American EHS Manager/AMER Sr. Manager. Key responsibilities include site level support for internal and external compliance audits, managing site open findings, developing tools and documentation for EHS compliance, and preparing compliance reports. The ideal candidate will have an associate or bachelor's degree in EHS or a related field, or equivalent experience, and knowledge of local, state, and federal EHS regulations. Strong analytical skills, problem-solving abilities, and excellent communication skills are required. The position offers a competitive pay range, with base pay varying by location.

ICF Medical Writing Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a positive impact on a global scale, enabling customers to make the world healthier, cleaner and safer. The company provides resources for individual career goals and conducts clinical trials in 100+ countries. As an ICF Medical Writing Project Manager, you'll lead ambitious projects that strictly adhere to timelines and quality standards.

Client Strategy Manager - AWM/PE

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 22, 2025

The role involves managing client accounts, driving internal account management, mentoring junior staff, and contributing to strategic planning. It requires a high school diploma and 4 years of experience, with a preference for a bachelor's degree. The position offers a competitive salary range of $73,000 - $240,000, plus potential annual bonuses. PwC is committed to diversity, equity, and inclusion, and provides a range of benefits.

SENIOR CLAIM ADVISOR AUTO TOTAL LOSS

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate is hiring a Senior Claim Advisor Auto Total Loss. The role involves investigating and evaluating vehicle damage, adhering to departmental standards, and providing excellent customer service. The company values teamwork, innovation, and growth, offering a flexible environment that promotes inclusivity and diversity. Minimum qualifications include 2-4 years of auto insurance experience, CIP designation enrollment, understanding of auto terminology, and excellent organizational and negotiating skills.

Telesales Rep - Inbound

Company: Henry Schein

Location: Remote

Posted Jan 22, 2025

The Inbound Telesales Rep position at Henry Schein involves handling high-volume telephone calls and live chats from customers, suggesting products, and resolving issues. Key responsibilities include managing customer inquiries, handling complaints, coordinating with Customer Service, and participating in special projects. The role requires strong selling skills, negotiation abilities, and proficiency in various computer systems. A Bachelor's degree is preferred, and at least 2 years of related experience is typically required.

Sr Reg Affairs Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job posting is for a Senior Regulatory Affairs Specialist position in a global clinical trial setting. The role involves leading regulatory discussions, coordinating strategies for Phase 1 to 4 clinical trials, and providing strategic regulatory intelligence. The successful candidate will interact with sponsors, review clinical trial documents, and manage project teams. They will also represent the regulatory department, arrange client meetings, and have a strong understanding of global regulatory guidelines.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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