Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Strategic Account Executive - Pharma / Chemical

Company: Celonis

Location: Remote

Posted Jan 22, 2025

Celonis, a global leader in Process Mining technology, is seeking a seasoned field sales professional to drive growth in Switzerland. The role involves engaging with C-level executives, building customer relationships, and delivering presentations to senior leadership. The successful candidate will collaborate with various internal teams and partners, manage long sales cycles, and lead contract negotiations. Celonis offers personal growth, competitive compensation, and a diverse, inclusive culture. Fluency in English, German, or French is a plus.

Claims Specialist III, E&S Casualty (Brokerage General Liability): SIgn On Bonus

Company: Nationwide Insurance

Location: Remote

Posted Jan 22, 2025

Nationwide's Property and Casualty team is seeking a Claims Specialist with experience in handling complex and severe commercial and professional lines claims. The role involves investigating, evaluating, and resolving claims, managing vendors, and coaching team members. A sign-on bonus is offered to external candidates. The ideal candidate should have a college degree, relevant insurance coursework, and at least five years of claims handling experience. Familiarity with various insurance policies and litigation management is preferred. The position requires building relationships with major customers and maintaining current knowledge of insurance lines and policy changes.

Industrial Design Lead - Caper

Company: Instacart

Location: Remote

Posted Jan 22, 2025

Instacart is transforming the grocery industry by offering a flexible and innovative approach to shopping. The company aims to provide an essential service that customers rely on, while also offering safe and flexible earnings opportunities to its employees. Instacart is currently seeking an Industrial Design Lead to oversee the development of its AI-powered smart cart, Caper Cart.

Director, Enterprise Sales (Italy)

Company: Datadog

Location: Rome, Italy / Remote

Posted Jan 22, 2025

Datadog is seeking an experienced Director of Enterprise Sales to manage a team of sales executives, drive new business, and shape go-to-market strategies. The role involves setting quotas, coaching team members, and building relationships with C-level executives in the IT space. The company values a hybrid workplace culture, offering high income earning opportunities, professional development, and comprehensive benefits. The ideal candidate will have a proven track record in managing complex sales processes and negotiations.

Cloud Security Engineer

Company: TripAdvisor

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Tripadvisor is seeking an experienced Cloud Security Engineer with expertise in Terraform, AWS, GCP, and Azure. The ideal candidate will develop, implement, and maintain cloud security policies, create a culture of cloud adoption, and collaborate with development and operations teams. They should have a deep understanding of cloud security best practices, excellent communication skills, and the ability to articulate complex technical concepts to non-technical stakeholders. Tripadvisor values diversity and inclusivity, and the role requires working independently and as part of a team.

Head of Technical Program Management, Identity

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 22, 2025

Atlassian is looking for a Head of TPM to lead the Identity team in building and delivering a platform and solutions enabling customers and partners to access resources and content across all Atlassian products. The role requires innovative thinking, collaborative problem-solving skills, and a passion for working in a highly cross-functional environment. The successful candidate will have 12+ years of experience in program leadership on software teams as TPM, Engineer Manager or PM, and 5+ years of people management experience.

Technical Architect - IBM Power

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and contribute to their mission. The role involves providing technical infrastructure architecture support, pre-sales support, and customer support. Key duties include analyzing client engagements, assisting in proposal development, delivering customer presentations, and performing pre-sales activities. The ideal candidate holds a Bachelor's degree in a relevant field and has at least five years of IBM Power-related architecture experience. Preferred qualifications include prior technical pre-sales experience and related certifications. CDW values a positive, success-driven culture, offering opportunities for growth and learning.

People Relations Operations Specialist

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a passionate and experienced People Relations Specialist to join their team. The role involves supporting early to mid-level managers in applying HR policies, advising on HR practices, and maintaining a positive work environment. The ideal candidate should have a minimum of 3 years of HR experience, strong problem-solving skills, and the ability to build relationships. The position is crucial in maintaining compliance with relevant laws and regulations. The work culture is intense but rewarding, suitable for those who excel and expect the same from their colleagues.

Fortinet Certified Trainer - Contract 1099 - Part Time / Flexible

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, is seeking a skilled cyber instructor to create, maintain, and deliver courses in virtualized environments. The instructor will design training exercises, deliver training, and assess results, empowering students to develop cyber skills for immediate job opportunities. This is a part-time, contract position requiring advanced subject matter expertise in cyber security, strong presentation skills, and the ability to manage a learning environment. Certifications like Fortinet Certified Trainer (FCT) with NSE 4 FortiOS and NSE 7 Enterprise Firewall are preferred. CDW offers a culture that values diverse perspectives, fostering strong relationships and continuous learning.

Senior Manager Internal Audit

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 company, invites experienced IT professionals to join and make a significant impact. They offer a mission-driven environment with opportunities for career growth and balance. Currently, they are seeking a Senior Manager, Internal Audit with extensive experience in audit, accounting, and finance, and strong leadership skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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