Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Senior Product Designer

Company: Medrio

Location: USA

Posted Jul 11, 2024

We are seeking a Senior Product Designer with a strong background in designing native web applications for the clinical trials sector. The ideal candidate will have a passion for creating intuitive user-friendly designs and collaborating with cross-functional teams to deliver high-quality products that meet user needs and regulatory requirements.

Senior Legal Staff Writer

Company: Reorg

Location: USA

Posted Jul 11, 2024

Reorg is hiring a Senior Legal Staff Writer to support their market-leading coverage of bankruptcy cases and special litigation situations. The role involves monitoring court dockets, publishing breaking news, and drafting short stories and updates. The ideal candidate has a JD, 3+ years of experience practicing law, excellent written communication skills, and the ability to work independently and as part of a team.

Product Operations Engineer

Company: Renew Home

Location: USA

Posted Jul 11, 2024

Renew Home is seeking a Product Operations Engineer to ensure the day-to-day operation of their product, working closely with various teams to create and meet key performance indicators and service-level objectives. The ideal candidate will have 2+ years of professional experience in a development role, SQL proficiency, and competency in one or more programming languages.

Director, Crisis Communications and Reputation Management

Company: Stand Together

Location: USA

Posted Jul 11, 2024

Stand Together is seeking a Director of Crisis Communications and Reputation Management to develop and execute crisis communication strategies, enhance crisis communications capability, and lead crisis response efforts. The ideal candidate has 10+ years of experience in crisis communications, exceptional written and verbal communication skills, and a deep understanding of media relations and social media dynamics.

Customer Success Manager

Company: Procurify

Location: USA

Posted Jul 11, 2024

Procurify is seeking a Customer Success Manager to manage a book of business, build relationships with customers, and drive product adoption. The ideal candidate has 3+ years of Customer Success experience in SaaS, strong problem-solving skills, and a customer-centric mindset.

VP of Strategic Accounts (AI Training)

Company: Invisibletech

Location: USA

Posted Jul 11, 2024

Invisible is a tech-enabled service company that provides solutions to complex business problems. They are seeking a VP of Strategic Accounts to maintain and expand client relationships with their most strategic accounts. The role requires a strong executive presence, ability to build trust-based relationships, and experience in sales and account management.

Senior Technical Product Manager, Charging Stations

Company: ChargePoint

Location: USA

Posted Jul 11, 2024

ChargePoint is seeking a Charging Station Sr Product Manager to help conceive industry leading solutions for electric vehicle charging station customers. The candidate should have Hardware Product Management experience in EVEV Charging, Power Electronics, or AC Grid and a technical degree.

Chief Product Officer

Company: SheerID

Location: USA

Posted Jul 10, 2024

SheerID is seeking a Chief Product Officer to lead product management and engineering, defining and executing product strategy, driving innovation, and building a world-class product organization.

Senior UX Design Lead

Company: RxVantage

Location: USA

Posted Jul 11, 2024

RxVantage is seeking a Senior UX Design Lead to guide design frameworks, ensure solutions are functional and aesthetically pleasing, and scale the product design discipline. The ideal candidate has experience with end-to-end software design, agile development, and a commitment to user-centric design practices.

Senior Analytics Engineer

Company: Upstart

Location: USA

Posted Jul 10, 2024

Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. They are looking for a Senior Analytics Engineer to design and develop robust data models for analytical stakeholders. The role requires 5+ years of experience in data engineering, analytics, or BI, strong understanding of data modeling concepts, and expertise in SQL, Python, and ETL optimization techniques.

Customer Success Operations, Consultant

Company: Carrot Fertility

Location: USA

Posted Jul 10, 2024

Carrot Fertility is hiring an Operations Consultant to enhance operational efficiencies across teams. The role involves documentation, asset management, training, and onboarding. The ideal candidate has 2+ years of experience in customer success enablement, learning, and development, and is proficient in Microsoft Office, Atlassian tools, and enablement tools.

Product Marketing Manager

Company: Syrup

Location: USA

Posted Jul 10, 2024

Syrup is building an AI-powered predictive software platform for inventory decisions in commerce. They are looking for a Product Marketing Lead to develop gotomarket strategy, build sales enablement materials, and collaborate with product management and sales executives. The role requires 5+ years of B2B tech experience, strategic communication skills, and ability to work in a dynamic environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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