Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Associate Project Manager (Pharma Agency, Digital)

Company: Avalerehealth

Location: USA

Posted Jul 09, 2024

Avalere Health is seeking an Associate Project Manager to work on low-mid complexity projects across client accounts. The role involves project planning, staff alignment, financial management, and client communication. The ideal candidate has 2+ years of experience in an agency or pharma setting, excellent communication skills, and the ability to work well with cross-functional teams.

Deputy Director of Marketing for Clean Fuels and Infrastructure (CF&I)

Company: CALSTART

Location: USA

Posted Jul 10, 2024

CALSTART is seeking a Deputy Director of Marketing for Clean Fuels and Infrastructure to develop and implement strategic marketing plans to promote clean fuels and infrastructure initiatives. The role requires a seasoned marketing professional with experience in clean energy solutions, strong leadership abilities, and a passion for sustainability.

Backend Software Engineer

Company: Wing

Location: USA

Posted Jul 10, 2024

Wing is looking for a Software Engineer to develop and maintain backend software for drone delivery fleet and infrastructure, using C++ and other programming languages. The ideal candidate has a degree in Computer Science or related field, 2+ years of experience in backend software development, and strong understanding of data structures, algorithms, and object-oriented programming principles.

Senior Data Scientist

Company: phData

Location: USA

Posted Jul 10, 2024

We are looking for a Sr Data Scientist to design, build, and train algorithms and models to improve business processes for large enterprise customers. The ideal candidate has strong technical acumen, advanced degree or exceptional ability in engineering, computer science, mathematics, physics, chemistry, or operations research, and 35+ years of experience in building models and developing algorithms.

Principal Frontend Software Engineer , Search

Company: Cribl

Location: USA

Posted Jul 10, 2024

Cribl is looking for a Principal Engineer to drive and mentor a remote-first team focused on the Cribl Search frontend. The role involves designing and developing user interfaces and visualizations, partnering with a cross-functional team, and mentoring junior developers. The ideal candidate has 15+ years of industry experience, strong knowledge of cloud architecture, and excellent communication skills.

Fullstack Senior Software Engineer, Journeys Team

Company: OneSignal

Location: USA

Posted Jul 09, 2024

OneSignal is a leading omnichannel customer engagement solution that enables businesses to deliver personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. The company is looking for a Fullstack Senior Software Engineer to join their Customer Engagement team, with a focus on designing and implementing new features and functionalities for their Customer Engagement System.

IT Security Analyst

Company: Cyberhaven

Location: USA

Posted Jul 10, 2024

Joining Cyberhaven offers a unique opportunity to be at the forefront of revolutionizing data protection through cutting-edge AI technology. The company is looking for an IT Security Analyst to operate and maintain security solutions, with a focus on corporate IT vulnerability management and incident response.

Security Engineer

Company: Renew Home

Location: USA

Posted Jul 10, 2024

Renew Home is seeking a security expert to join their team. The ideal candidate will have 37 years of experience in application and cloud infrastructure security, a degree in computer science, and experience with containerization, security frameworks, and AWS security services. The role involves offering security expertise, collaborating with cross-functional teams, and promoting a security-oriented development culture.

Member of Technical Staff, Corporate Engineering

Company: anchorage

Location: USA

Posted Jul 10, 2024

Anchorage Digital is hiring a Member of Technical Staff for the Corporate Engineering team to support the company's digital asset platform. The role involves ensuring technology platforms are supported, automating IT operations, and collaborating with internal stakeholders. The ideal candidate has coding skills, log analysis skills, and experience with cross-functional projects.

Cloud API Developer

Company: Cyberhaven

Location: USA

Posted Jul 10, 2024

Cyberhaven is seeking an experienced software engineer to develop cloud services, monitor and protect data in cloud applications, and lead a team. Requirements include 4+ years of backend code development, 2+ years of experience using Rest APIs from relevant SaaS service providers, and experience with Golang and Linux.

Jr. Account Manager & Customer Support

Company: CE Learning Systems

Location: USA

Posted Jul 10, 2024

CE Learning Systems is looking for a Jr Account Manager and Customer Support Specialist to work on their event management platform for continuing education professionals.

Programmer Writer, Documentation

Company: Wandb

Location: USA

Posted Jul 10, 2024

Weights & Biases is seeking a Programmer Writer to join their Docs Team to write documentation for their machine learning developer tools. The ideal candidate will have 3+ years of experience writing technical docs, Python expertise, and a scrappy mindset. The role involves prioritizing and executing on docs projects, collaborating with Product and Engineering, and advocating for clarity and concision.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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