Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Senior Manager, GTM Operations

Company: Flex

Location: USA

Posted Jul 04, 2024

Flex is a FinTech company that enables users to pay rent on a schedule that fits their finances and budget. They are looking for a Sr Manager of GTM Operations to lead cross-functional efforts to maximize performance and improve efficiency. The role involves leading a team, developing GTM operations systems, and providing ongoing visibility to GTM leadership.

Software Engineer (GenAI / NLU)

Company: TTEC Digital

Location: USA

Posted Jul 04, 2024

Job posting for a developer at TTEC Digital, requiring expertise in Natural Language Understanding, DialogFlow, and Machine Learning, with experience in NodeJS, Java, or Python, and knowledge of cloud services architecture and contact center solutions.

Data Insights Analyst

Company: AssistRx

Location: USA

Posted Jul 04, 2024

The Data Quality Analyst is responsible for acquiring, managing, and analyzing data for internal teams, clients, and partners. The role involves onboarding electronic data trading partners, monitoring client data submissions, and communicating with clients to resolve data quality issues. The ideal candidate will have experience with Excel, pharmacy claims, and data analytics, and be able to work independently and under pressure.

Lead Engineer - Data / JavaScript

Company: Ulta Beauty

Location: USA

Posted Jul 03, 2024

Ulta Beauty is seeking a Lead Software Engineer to support the development of its Retail Media Network. The ideal candidate will have experience in software design patterns, cloud engineering, security, and coding languages such as JavaScript, NodeJS, React, and Java. The role requires leadership skills, technical expertise, and experience working with big data technologies, customer data, and digital advertising.

Organizational Development Consultant

Company: Bixal

Location: USA

Posted Jul 04, 2024

Bixal is seeking an Organizational Development Consultant to design and deliver customized organizational development interventions for a large federal healthcare agency. The role involves conducting needs assessments, facilitating workshops and trainings, and providing expert consultation to leaders and teams to enhance operational effectiveness, stakeholder engagement, and employee satisfaction.

Lead Product Marketing Manager

Company: Classy

Location: USA

Posted Jul 04, 2024

Classy, a Public Benefit Corporation, is seeking an elite SaaS Lead Product Marketing Manager to lead product marketing and business development teams. The role involves defining market differentiation, creating go-to-market campaigns, and building sales materials to propel ambitious sales growth goals.

Customer Support Specialist

Company: Clear Capital

Location: USA

Posted Jul 04, 2024

Clear Capital is seeking a Customer Support Specialist to resolve customer issues and requests on all Clear Capital products, while building valued relationships with business professionals. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a team to handle day-to-day volume and spikes in volume.

Care Coordinator

Company: Tailorcare2023

Location: USA

Posted Jul 04, 2024

TailorCare is a remote-first company that provides comprehensive care for joint, back, and muscle conditions. The Care Coordinator role is responsible for facilitating conversations between care teams, answering patient calls, and providing a seamless patient experience. The role requires strong customer service, technical, and interpersonal skills, and offers a range of benefits, including flexible work arrangements, paid parental leave, and an inclusive work environment.

Language Specialist (Italian bilingual)

Company: Innodata Inc

Location: USA

Posted Jul 03, 2024

Innodata is seeking a Language Specialist to join their GenAI team, responsible for creating training data sets, annotating data, analyzing and improving grammar and syntax, collaborating with cross-functional teams, and contributing to evolving specifications. The ideal candidate has excellent writing skills, a strong understanding of grammar and syntax, an advanced degree in Italian and English, and the ability to adapt to a dynamic environment.

Senior Security Engineer

Company: Calendly

Location: USA

Posted Jul 03, 2024

Calendly is seeking a Senior Security Engineer to join their Security team. The ideal candidate will have at least 4 years of experience in cybersecurity, with a focus on security operations, incident response, and threat detection. The role involves leading the Security Operations Center (SOC) team, developing and implementing incident response plans, and enhancing threat detection capabilities. The candidate should have experience with JIRA, SIEM tools, and scripting languages, and hold relevant professional certifications.

Senior Product Analyst, Supply Chain & Logistics

Company: Alto

Location: USA

Posted Jul 04, 2024

Alto Pharmacy is seeking a Product Analyst to join their Data Science and Analytics team. The successful candidate will work closely with Product and Operations teams to support and drive high-quality, data-driven decisions. Key responsibilities include performing in-depth analysis on pharmacy patient-facing and provider-facing products, designing and building data models, and providing insights to drive key product decisions.

Sales Compensation Analyst

Company: BeyondTrust

Location: USA

Posted Jul 04, 2024

BeyondTrust is seeking a Sales Compensation Analyst to administer Xactly Compensation Tool, create and distribute compensation plans, and provide value-add insights and recommendations. The ideal candidate has a degree in Accounting, Finance, or Business Administration, experience with CRM tools, and advanced Microsoft Excel skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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