Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

User Researcher

Company: Modernhealth

Location: USA

Posted Jul 01, 2024

Modern Health is a mental health benefits platform for employers, offering employees access to digital resources for emotional, professional, social, financial, and physical wellbeing. The company is looking for a researcher to support critical initiatives, partnering with design, product, and engineering teams to deliver user-centered insights.

Associate Software Engineer in Test

Company: American Specialty Health Incorporated

Location: USA

Posted Jul 01, 2024

American Specialty Health Inc. is hiring an Associate Software Engineer in Test. The role involves contributing to enterprise-level testing of web applications, writing test plans, and developing test automation tools. The company is seeking candidates with a Bachelor's degree in IT or a related field, at least 1 year of software test automation experience, and familiarity with Selenium WebDriver or Web Services and APIs. The position is remote, requiring a stable internet connection and company-provided technology equipment. The hourly wage range is $32.80 to $41.25.

Senior Direct Response Copywriter

Company: Givelify

Location: USA

Posted Jul 01, 2024

Givelify is a fintech company that helps nonprofits and places of worship raise funds. They are seeking a Senior Direct Response Copywriter to create persuasive and creative copy for various channels, including email campaigns, landing pages, and social media. The ideal candidate will have a proven track record in sales, direct response, and demand generation, and a strong understanding of marketing principles, consumer behavior, and industry trends.

Software Engineer in Test I

Company: American Specialty Health Incorporated

Location: USA

Posted Jul 01, 2024

American Specialty Health Incorporated is recruiting for a Software Engineer in Test I. The role involves designing, developing, and maintaining software applications and test tools, with a focus on automation. The ideal candidate should have a Bachelor's degree in an IT or related field, and at least 2 years of software test automation experience. Key skills include object-oriented development (C#), working with relational databases and SQL, and experience with web services, XSLT, XML, JSON, HTTP, React, and Selenium WebDriver. The company values positive, respectful interaction, excellent customer service, strong communication skills, and the ability to work in a remote environment.

Vice President, Regional Assistant General Counsel

Company: Workiva

Location: USA

Posted Jul 01, 2024

The Vice President Regional Assistant General Counsel will lead the North American commercial legal team, hiring and managing a mix of lawyers and contracts specialists. The role involves resolving complex agreements, driving commercial legal initiatives, and assimilating Workiva's internal structures and policies. The position requires a B.S./B.A. and J.D. degree, 12+ years of experience in scaling legal teams in the SaaS industry, and significant experience in-house. Preferred qualifications include relevant tech sector experience, success in recruiting and managing legal team members, and substantial experience drafting complex transactions. The role involves 20% travel and offers a salary range of $242,000 - $323,000, along with a discretionary bonus, restricted stock units, and comprehensive benefits. Workiva is an Equal Employment Opportunity and Affirmative Action Employer.

Senior Sales Development Representative, Health

Company: Gradient AI

Location: USA

Posted Jul 01, 2024

Gradient AI, a fast-growing startup, is seeking a Senior Sales Development Representative with 3+ years of experience in business development. The role involves developing and managing high volume prospecting, partnering with sales executives, and meeting performance targets. The company offers a fun team-oriented culture, generous stock options, unlimited vacation days, flexible schedule, and full benefits package. Experience in software or SaaS, and health insurance is a plus.

Senior Customer Success Manager (Workiva Carbon)

Company: Workiva

Location: USA

Posted Jul 01, 2024

Workiva's Senior Customer Success Managers (CSMs) are crucial in managing customer relationships, driving adoption of Workiva solutions, and ensuring customers achieve their business outcomes. They serve as strategic advisors, build strong relationships with stakeholders, and advocate for customers internally. The role requires 4-5 years of related experience, a bachelor's degree, and a passion for sustainability. The company offers a competitive salary range, bonuses, stock units, and comprehensive benefits. Workiva is committed to diversity and equal employment opportunities.

Senior Frontend Engineer - Spend Management

Company: Mercury

Location: USA

Posted Jul 01, 2024

Mercury, a financial technology company, is rapidly expanding and setting new standards in business banking platforms. They are focusing on unifying the experience as they grow beyond traditional banking into financial workflows. The Spend Management team is building products to redefine spending processes, aiming to create a lovable and intuitive product experience. The ideal candidate for a frontend development role has 4+ years of experience with React and TypeScript, and should collaborate well with other teams, empathize with users, and think passionately about product ownership.

Solutions Consultant - Environmental & Sustainability

Company: Workiva

Location: USA

Posted Jul 01, 2024

The Solutions Consultant at Workiva's Growth Solutions team is responsible for defining new solutions on the Workiva platform, exploring new markets, and iterating on solution designs. They support cross-functional teams in developing best-in-class solutions, provide pre-sales support for the ESG solution, and monitor global decarbonization trends. The role requires 4-7 years of experience in client-facing software or implementation service delivery, with a background in ESG sustainability reporting and carbon accounting. Excellent presentation skills, commitment to learning, and strong communication skills are preferred. The role involves up to 25% travel and offers a competitive salary range, commission, and comprehensive benefits package.

Remote Travel Agent

Company: Unplugged Travel

Location: USA

Posted Jul 01, 2024

Unplugged Travel is seeking detail-oriented individuals for a remote Travel Agent position. The role involves assisting guests with vacation reservations, managing reservation systems, coordinating with vendors, and providing exceptional customer service. The company offers full remote work, flexible schedules, no experience required, unlimited training, travel discounts, performance-based earnings, and access to travel industry certifications. The ideal candidate should have hospitality experience, strong customer service skills, sales skills, excellent communication, and the ability to work in a fast-paced environment.

Legal Counsel, Product

Company: DuckDuckGo

Location: USA

Posted Jul 01, 2024

DuckDuckGo is seeking a Legal Counsel to provide day-to-day legal support and advice on their global offerings. The role involves working closely with product managers, engineers, and other stakeholders to identify and manage legal issues, drafting and reviewing commercial agreements, and providing guidance on consumer protection, privacy, data security, and intellectual property.

Intermediate Software Developer

Company: NT Concepts

Location: USA

Posted Jul 01, 2024

NT Concepts is seeking a Software Developer to support the DoD enterprise Military Housing system. The ideal candidate will have a BABS degree in a technical field, 5 years of relevant experience, and an active Secret clearance. The role involves leading software development processes, gathering and analyzing user requirements, and ensuring compliance with DoD and service-level security and configuration requirements.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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