Competitive Service Jobs in USA

487,675 open positions · Updated daily

Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Senior Director, Diversity & Inclusion

Company: Procore Technologies

Location: USA

Posted Jul 01, 2024

The Head Senior Director of Diversity Equity Inclusion and Belonging (DEIB) will design and deliver strategies to drive inclusive talent practices, foster a culture of belonging, and ensure global compliance. The ideal candidate will be a strategic thinker, strong communicator, and results-driven leader with a proven track record of driving DEIB in a fast-paced matrixed environment.

New Business Senior Project Manager

Company: MissionWired

Location: USA

Posted Jul 01, 2024

MissionWired is seeking a Senior Project Manager to help create revolutionary fundraising strategies for nonprofits and Democratic organizations. The ideal candidate will have a track record of successful project management, experience in business development, and a passion for progressive and philanthropic causes.

Staff Editor, News

Company: The Athletic Media Company

Location: USA

Posted Jul 01, 2024

The Athletic, a digital sports media company founded in 2016, is hiring a staff editor for a remote position based in the US or Canada. The role involves collaborating on news and coverage opportunities, writing and editing news stories, coordinating with reporters, and understanding search optimization and real-time metrics. The ideal candidate has 2+ years of breaking news experience, strong WordPress skills, editing experience, and familiarity with social media. The annual base salary range is $60,000 - $70,000 USD, with comprehensive benefits including medical, dental, vision, life and disability insurance, 401k, paid time off, and parental leave. The Athletic is an equal opportunity employer.

Solution Sales Lead

Company: Pricefx

Location: USA

Posted Jul 01, 2024

Pricefx, a leading SaaS Pricing and CPQ vendor, is seeking a customer-facing professional for a pre-sales role. The successful candidate will collaborate with Account Executives and Solution Strategists, lead implementation workshops, and oversee the US Team of Solution Sales Advisors. They will be responsible for understanding and articulating pricing processes, preparing detailed proposals, and developing strong customer relationships. The ideal candidate will have a Bachelor's Degree in Business or Technical discipline, minimum 5 years of experience in a similar role, and excellent communication skills. Pricefx offers a flexible work environment, competitive benefits, and opportunities for growth.

Senior Content Designer, Merchandising XD

Company: Netflix

Location: USA

Posted Jul 01, 2024

Netflix is hiring a Senior Content Designer to join the Merchandising & Communications XD team. The role involves designing experiences that connect members with relevant content, using a user-focused approach. The ideal candidate has 5+ years of experience in entertainment or publishing platforms, strong writing skills, and experience with global products. The position offers comprehensive benefits and is based in Los Gatos, with remote options from the West Coast/PST. The salary range is $120,000-$515,000.

Director of Product Marketing

Company: Dropbox

Location: USA

Posted Jul 01, 2024

The role of Director of Product Marketing Management involves developing and executing strategies to drive product positioning, messaging, and go-to-market plans. The role requires leadership, vision, and collaboration with various teams to achieve company goals.

Legal Counsel, Commercial

Company: 1Password

Location: USA

Posted Jul 01, 2024

1Password is a company that provides a safer and simpler digital future for everyone. They are looking for a Commercial Legal Counsel to join their team and provide legal support to their sales, product, partnership, marketing, and advertising teams.

Senior Database Reliability Engineer

Company: Mercury

Location: USA

Posted Jul 01, 2024

Mercury is seeking a Database Reliability Engineer (DBRE) to join their Stability team. The role involves guiding product engineers towards efficient and reliable database practices, automating processes, driving database upgrades, and identifying long-term architecture goals. The ideal candidate should have 5+ years of PostgreSQL administration experience, knowledge of Infrastructure-as-Code tooling, and deep query optimization skills. Familiarity with Amazon Aurora is a plus. The total rewards package includes a competitive base salary, equity, and benefits. Mercury is a financial technology company, not a bank, offering banking services through partnerships with Choice Financial Group and Evolve Bank & Trust.

Customer Success Manager - Enterprise

Company: Muck Rack

Location: USA

Posted Jul 01, 2024

The role of an Enterprise Customer Success Manager at Muck Rack involves driving growth and securing renewals within the enterprise customer segment. The primary responsibilities include serving as the primary contact for enterprise brands and agencies, meeting with customers to provide product expertise and strategic recommendations, achieving revenue goals, managing customer feedback, negotiating contracts, and building a network in the public relations industry. Success is measured by customer health, quarterly revenue goals, and customer success KPIs. The ideal candidate should have 5+ years of experience in Customer Success or Account Management within a B2B SaaS environment, expertise in overseeing the entire customer lifecycle, consultative selling experience, background in contract management, strong communication skills, and the ability to adapt to changing priorities. The interview process includes a Talent Team interview, a hiring manager interview, a skills assessment, peer interviews, and final calls with executive team members. The base salary for this role in the US is between $85,000 and $95,000 with on-target earnings of $110,000-120,000.

Digital Content Designer

Company: Vonage

Location: USA

Posted Jul 01, 2024

Vonage is seeking a Digital Content Designer with experience in learning sciences design principles and educational technology. The role involves designing engaging digital content for sales and customer care initiatives, managing large-scale training projects, and collaborating with various stakeholders. The ideal candidate should have a Bachelor's degree in a relevant field, 3+ years of experience in digital content creation, proficiency in SCORM standards and e-learning authoring tools, strong graphic design skills, and experience with Learning Management Systems. Preferred qualifications include experience in the UC/CC industry, knowledge of AI applications in learning, and video production skills. Vonage offers a competitive salary, professional development opportunities, and a dynamic work environment.

Software Engineer - Product Platform

Company: Plaid

Location: USA

Posted Jul 01, 2024

Plaid, a company dedicated to improving financial interactions, is seeking a skilled engineer to join their Product Platform group. The role involves working on next-generation products, interfaces, and data models, with responsibilities including project ownership, system reliability, and collaboration with various teams. The ideal candidate has 3+ years of industry experience, strong programming skills, a proven track record, self-motivation, excellent communication, and analytical skills. Plaid offers a competitive salary, comprehensive benefits, and a mission to unlock financial freedom for everyone.

Sr. Director, Industry Advisory - Contract Lifecycle Management

Company: Icertis

Location: USA

Posted Jul 01, 2024

Icertis, a leading contract intelligence platform, is seeking a Senior Director of Industry Advisory for the Public Sector. The role involves leveraging deep industry expertise to guide strategic alignment of Icertis's offerings for specific vertical market needs. Key responsibilities include market insight and analysis, thought leadership, strategy development, product advisory, customer engagement, sales enablement, pre-sales enablement, content development, cross-functional collaboration, domain mastery, performance metrics, and articulating value. The ideal candidate should have 5-8 years of comprehensive experience in Contract Lifecycle Management, government contracting expertise, and a customer-centric approach. Icertis offers a competitive salary, robust benefits, and a commitment to employee wellbeing, career growth, social impact, and diversity, equity, inclusion, and belonging.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

Related Pages