Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Financial Planning & Analysis Senior Analyst, Counterpart Health

Company: Clover Health

Location: USA

Posted Jul 01, 2024

Clover Health is seeking a Financial Planning & Analysis Senior Analyst to aid in the rapid growth of its SaaS subsidiary Counterpart Health. The role involves building complex analytical models, forecasting operating results, and providing monthly budget variance analysis to support strategic planning and ROI analysis.

Growth Marketing Manager

Company: Freed

Location: USA

Posted Jun 30, 2024

Freed is a healthcare platform that automates medical documentation, alleviating clinician burden and improving patient care. The company has seen rapid growth since its launch in May 2023, with over 10,000 paying customers and 35,000 daily patient encounters. As the Growth Marketing Manager, you'll develop and execute a comprehensive growth strategy, optimize marketing funnels, and utilize data analytics to drive revenue growth. The role requires a proven track record in growth marketing, expertise in various channels, and strong analytical skills.

Product Manager

Company: k-ID

Location: USA

Posted Jun 30, 2024

k-ID is a tech startup specializing in privacy-centric tools for kids and teens online. They have secured partnerships with gaming industry leaders and are backed by global VCs. They are seeking a Product Manager to drive product strategy, development, and execution. The ideal candidate should have a strong understanding of technology and user needs, with a proven track record in product management and agile methodologies.

Creative Director

Company: Design in DC

Location: USA

Posted Jun 30, 2024

Design In DC, a forward-thinking digital agency, is seeking a highly skilled Creative Director to join their remote team. The ideal candidate should have at least 4 years of experience, a strong portfolio, and expertise in digital design trends. Key responsibilities include leading creative projects, collaborating with diverse designers, and staying updated on industry advancements. The agency offers a fully remote work arrangement, flexible schedule, and a supportive work environment.

Backend DevOps Engineer

Company: Wallet Connect

Location: USA

Posted Jun 30, 2024

WalletConnect, a leading web3 communications protocol, is seeking a DevOps Engineer to manage and optimize its cloud infrastructure, primarily using AWS and Terraform. The ideal candidate will have professional experience in building blockchain product infrastructure, proficiency in Docker and Kubernetes, and expertise in infrastructure-as-code principles, CI/CD tools, and GitHub Actions. The role offers a fully remote position with a competitive compensation package, including equity and possibly tokens, and the chance to work with one of the most recognized companies in Web3.

Director of Strategic Partnerships

Company: Power Digital Marketing

Location: USA

Posted Jun 30, 2024

Power Digital is a tech-enabled growth firm offering a wide range of marketing services. They are seeking a Director of Strategic Partnerships with 8+ years of experience in digital marketing, partnerships, SaaS sales, or channel/sales roles. The role involves identifying, engaging, and signing new partners, nurturing existing relationships, and driving new revenue opportunities. The company values diversity and offers a flexible work environment with robust benefits and opportunities for growth.

Quality Assurance Specialist

Company: Boon-Chapman

Location: USA

Posted Jun 30, 2024

Soluta-Boon-Chapman, a dynamic software and TPA organization, is seeking a Quality Assurance Specialist with a strong background in quality control processes. The ideal candidate will focus on Boon-Group operations, ensuring quality and efficiency. Key responsibilities include quality assurance and oversight, process improvement, and training and development. The role involves assisting in developing quality control measures, monitoring customer interactions, and maintaining quality metrics. The candidate should have a Bachelor's degree, 2-3 years of prior experience in quality assurance, and a strong understanding of Boon-Group processes and insurance products.

Software Engineer - ML Reliability

Company: Liftoff

Location: USA

Posted Jun 30, 2024

Liftoff, a leading growth acceleration platform for the mobile industry, is seeking a Backend Engineer for the Conversion ML Team. The role involves designing, implementing, and maintaining ML architecture, monitoring model performance, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of software engineering experience, proficiency in Python or Go, and experience with ML frameworks and cloud platforms. The company offers a competitive compensation package, remote work options, and a commitment to diversity and inclusion.

Software Engineer (L5) - OCA Apps

Company: Netflix

Location: USA

Posted Jun 30, 2024

Netflix is seeking a software engineer with expertise in CDN infrastructure to join their team. The role involves handling availability, scalability, and usability challenges, designing and implementing software and systems for efficient asset delivery, and supporting the coordinated deployment of central control systems. The ideal candidate should have a deep understanding of POSIX network server application deployment, experience with large-scale distributed systems, and knowledge of CDN architecture and networking fundamentals. The position offers the opportunity to work in a fast-paced, collaborative environment with great freedom and responsibility. Netflix provides comprehensive benefits and a unique culture.

Sr. Product Marketing Manager

Company: EDB

Location: USA

Posted Jun 30, 2024

The Senior Product Marketing Manager will drive high-impact product marketing programs for EDB's Cloud DBaaS offerings, requiring a deep understanding of cloud database infrastructure and markets, as well as technical knowledge of customer use cases.

Cybersecurity Evangelist

Company: n8n

Location: USA

Posted Jun 30, 2024

n8n, a low-code platform for workflow automation and AI app integration, is seeking a SecOps Product Evangelist. The role involves engaging with the SecOps community, developing marketing content, supporting sales, and enhancing product features. The ideal candidate should have 3-5 years of SecOps experience, expertise in SIEM, EDR, vulnerability management, and SOAR tools. n8n offers competitive compensation, equity, work-life balance, career growth opportunities, and a passionate team culture.

Lead Software Engineer - Solutions Engineering

Company: Icertis

Location: USA

Posted Jul 01, 2024

Icertis, a leading contract intelligence platform, is seeking an experienced software developer with expertise in the Microsoft technology stack. The role involves implementing secure, scalable, and robust features, working independently within Agile teams, and collaborating with functional consultants to understand customer requirements. The company offers competitive compensation, excellent health and welfare benefits, a generous 401k match, and a robust paid time off program. Icertis is committed to the health and well-being of its employees and the communities they live in, as reflected in its 'Four Rings of Responsibility'.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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