Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

CSR Sales Advisor

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Jun 25, 2024

The job posting is for a Remote Customer Service Sales Advisor position with Conduent, offering a starting pay rate of $17.31/hour, full-time schedules, and benefits. The role involves providing customer service via phone, helping customers with sales questions, and working independently from home.

Senior Editor, MLB

Company: The Athletic Media Company

Location: USA

Posted Jun 25, 2024

The Athletic, a digital sports media company founded in 2016, is seeking a Senior Editor for MLB. This role involves managing a team of reporters, generating story ideas, and maintaining a distinctive voice in digital media products. The position is 100% remote for US or Canadian candidates, with a base salary range of $65,000 - $80,000 USD. The Athletic offers competitive benefits, including medical, dental, vision insurance, 401k, and paid time off.

Engineer, Fullstack (Identity)

Company: Zapier

Location: USA

Posted Jun 25, 2024

Zapier is seeking a Full-Stack Engineer with a front-end focus to join their Identity Team. The ideal candidate will have at least 5+ years of software development experience, proficiency in Python Django React Node.js MySQL PostgreSQL Vercel and AWS, and a strong understanding of micro-service architecture. They should also be familiar with UI/UX principles, responsive web design, and prototyping tools like Figma and Storybook. The role involves developing features, improving performance, and maintaining services as Zapier scales. The company values collaboration, communication, and a platform mindset, and is committed to diversity, inclusion, and equity.

Senior Software Engineer (C++ Angular)

Company: Jobs for Humanity

Location: USA

Posted Jun 25, 2024

Turnitin, a recognized innovator in the global education space, is expanding its engineering team. The company is seeking C++ developers with 5+ years of experience to work on its desktop application, which delivers a software-based assessment experience to students worldwide. The role involves hands-on coding, designing and building new services, improving stability, and working closely with software architects and database/operations engineers. The company offers competitive compensation, flexible working arrangements, and a comprehensive benefits package, including health care coverage, tuition reimbursement, and paid time off.

Setup Project Manager

Company: Check

Location: USA

Posted Jun 25, 2024

The Setup Ops team at Check is seeking a project manager with payroll implementation expertise, an entrepreneurial mindset, and a high degree of ownership. The role involves managing multiple setup projects simultaneously, collaborating with teams to create and improve processes, providing customer service, driving operational efficiency, and cultivating strong relationships with outsourcing partners. Ideal candidates have 3+ years of payroll implementation experience, proficiency in Excel, and strong communication skills. Check offers comprehensive benefits and a supportive work environment, with opportunities for in-person team events and hackathons.

Benefits Call Center Representative II

Company: Conduent Human Resource Services, LLC

Location: USA

Posted Jun 25, 2024

The job posting is for a remote Call Center Representative II position with a starting pay of $15 during training, increasing to $16 after successful completion. The role involves providing customer service for pension and financial benefits inquiries, with opportunities for career growth and full benefits from day one. The position requires a high school diploma, 18 years of age, and previous customer service experience. Paid training is provided with equipment, and the role offers flexible hours between 8 AM - 10 PM EST on weekdays. The estimated salary is $16.00, with potential for bonuses based on business needs.

Regional Sales Director - Governance, Risk & Compliance (Financial Services)

Company: Workiva

Location: USA

Posted Jun 25, 2024

The Regional Sales Director (RSD) role is an individual-contributor position in enterprise software sales, focusing on new business development within a team-oriented matrix. RSDs are responsible for securing new business and customer expansion with Executive-level buyers and influencers in the Financial Services vertical. Successful candidates will establish connections, identify Workiva solutions and services that align with customer needs, and facilitate customer acquisition within a specific territory. Sales growth is achieved through new customer subscriptions, professional services delivery, and training. Key responsibilities include actively seeking sales opportunities, presenting to customers, handling objections, closing sales, reporting customer contacts, forecasting sales, planning sales strategy, optimizing internal resources, prioritizing selling activities, maintaining a strong knowledge of Workiva solutions, and traveling up to 30% for team and corporate meetings. Minimum qualifications include 4 years of sales experience in a related role selling to Executive-level buyers in enterprise technology Software as a Service (SaaS) or similar complex solution sales, and an undergraduate degree or equivalent combination of experience and education in a related field. Preferred qualifications include understanding of the SaaS business model, experience selling to Financial Services customers, ability to demonstrate complex software applications, strong business acumen, executive presence, ability to identify and understand the power of influencers versus buyers, ability to manage multiple complex sales cycles simultaneously, ability to negotiate pricing with a focus on retaining value, and capability for achieving (and exceeding) sales quota targets. The salary range in the US is $79000.00 - $134000.00, with eligibility for commission based on sales performance, Restricted Stock Units granted at time of hire, 401(k) match, and comprehensive employee benefits package. Workiva is an Equal Employment Opportunity and Affirmative Action Employer, committed to working with and providing reasonable accommodations to applicants with disabilities, and supporting employees in working where they work best - either from an office or remotely from any location within their country of employment.

Senior Product Manager, Analytics

Company: Kajabi

Location: USA

Posted Jun 25, 2024

Kajabi, founded in 2010 in Irvine, California, is a leading creator commerce platform. It offers an integrated ecosystem for creators to build and market digital products, including online courses, communities, and live coaching. Kajabi has helped creators earn over $7 billion from more than 85 million customers. The company is seeking a senior product manager for analytics reporting and tools, with at least 4 years of product management experience, preferably in analytics or data-driven products. The role involves driving product development, collaborating with cross-functional teams, and ensuring customer delight. Kajabi offers a comprehensive benefits package, including company-paid premiums for medical, dental, and vision insurance, a 401K match, flexible vacation policy, and more. The pay range for this position is $127,000 - $170,000 + equity + bonus.

Senior Android Engineer

Company: Scribd

Location: USA

Posted Jun 25, 2024

Scribd is seeking a skilled Android engineer to join their Mobile Engineering team. The role involves designing, developing, and maintaining high-quality Android applications using Jetpack Compose and Material design. The engineer will collaborate with cross-functional teams, work with external data sources and APIs, and ensure robustness, usability, and reliability. Desired skills include strong Kotlin knowledge, experience with Jetpack components, dependency injection, architectural patterns, image loading, persistence, and automated testing. The company offers competitive compensation, benefits, and a supportive work environment.

Supervisor, Benefits Quality Assurance

Company: SmithRx

Location: USA

Posted Jun 25, 2024

SmithRx, a rapidly growing Health-Tech company, is seeking a Lead, Benefit Ops Quality Assurance. The role involves managing a team of quality assurance analysts, ensuring compliance with regulatory requirements, and driving continuous improvement initiatives. The ideal candidate should have a Bachelor's degree, at least 5 years of experience in quality assurance within benefit operations, and strong leadership and team management skills. SmithRx offers competitive benefits including wellness benefits, retirement savings program, disability insurance, paid time off, and professional development opportunities.

Lead Product Manager, Growth

Company: Scribd

Location: USA

Posted Jun 25, 2024

Scribd is seeking a talented Lead Product Manager to join their Growth product team. The company values a culture of collaboration, empowerment, and flexibility, and offers a competitive compensation package and benefits.

Clinical Psychologist

Company: LifeStance Health

Location: USA

Posted Jun 25, 2024

LifeStance Health is a rapidly growing behavioral health practice group offering competitive compensation, flexible work schedules, and a full benefits package. They are actively seeking fully licensed and credentialed Psychologists with experience in caring for adult and child/adolescent populations. The company is committed to clinical excellence, providing a collegial work environment, modern offices, and the latest digital technology.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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