Competitive Service Jobs in Washington DC

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Looking for Competitive Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Washington DC area.

Solutions Architect Sr.

Company: CGI

Location: Washington, DC

Posted Oct 04, 2024

CGI Federal is seeking a Senior Solutions Architect with active Top-Secret clearance for a large federal government project. The role involves technology thought leadership, hands-on expertise, and shaping the solutions roadmap. The ideal candidate should have a strong passion for leveraging technology to deliver business outcomes, mentor team members, and collaborate with senior architects. The position can be based in Washington DC or Huntsville, AL. Required qualifications include a Bachelor's degree, 8+ years of experience as a Senior-level Solutions Architect, and proficiency in various technologies such as .NET, C#, Oracle, API Architecture, and more. US Citizenship is required for this government contract position.

Application & Product Security Engineer V

Company: ID.me

Location: Washington DC

Posted Oct 04, 2024

IDme is a high-growth enterprise software company that simplifies identity proofing and verification. They have received numerous awards and have a robust identity network. The company is looking for an Application and Product Security Engineer V to join their rapidly growing security team.

Food Service Worker-Georgetown University

Company: Aramark

Location: Washington, DC

Posted Oct 04, 2024

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash receipts and meal records, and completing daily reports. The position requires adherence to high standards of quality in food production, sanitation, and kitchen safety practices. The hourly rate of pay is between $21.05 and $22.05, with additional benefits including medical, dental, vision, and work/life resources. The role involves preparing quality food, maintaining accurate food storage, serving food according to schedules, and ensuring cleanliness and organization in the work area. Physical demands include lifting, bending, pushing, pulling, and extended walking and standing.

Sr. Product Analyst - (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 04, 2024

Fannie Mae is seeking a Sr. Product Analyst with at least 2 years of related experience. The role involves supporting the product lifecycle, providing tactical support, collaborating with the team in assessing product needs, and managing plans, issues, and risks for products. The successful candidate will gather information about new or existing products, assess their current state, contribute to product design, development, testing, and evaluation, and support multiple internal groups. The position requires strong accounting skills, data acumen, critical thinking, and analytical skills. Familiarity with Workday Reporting Tools, Workday Prism Analytics, SQL, TOAD SQL, SharePoint, Excel, Microsoft Teams, Microsoft Project, and JIRA is preferred. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

(Sales Associate, Full -Time) Editor, Washington DC

Company: Glossier

Location: Washington, DC

Posted Oct 04, 2024

Glossier is a beauty company that prioritizes community engagement and inclusivity. As an Editor, you will be a customer experience expert, trained in all aspects of store operations. Your role involves creating memorable experiences, nurturing customer relationships, and collaborating with the team. You will also ensure operational excellence, adhering to safety standards and managing inventory. The ideal candidate has 2+ years of customer service experience, preferably in retail or hospitality, and a passion for creating meaningful interactions.

Per Diem Urologist (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Edmonds, Washington

Posted Oct 04, 2024

Providence Medical Group is offering a Per Diem Urologist position in Edmonds, Washington. The role involves clinic visits, procedures, surgical cases, and on-call coverage for Swedish Edmonds Hospital. The position is in a friendly, collaborative environment with a supportive leadership. The compensation ranges from $200.67 to $287.09 per hour. Edmonds, a charming suburb of Seattle, offers a thriving local art scene, good schools, and easy access to Seattle's attractions.

Patient Care Technician/OSC

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 04, 2024

The job involves maintaining a clean and safe environment for patients and healthcare team members, transporting patients and equipment, and providing environmental sanitation. Essential responsibilities include transporting specimens, cleaning operating rooms, and preparing patients for surgery. The role also involves ancillary support such as testing and recording results, managing inventory, and restocking supplies. Basic qualifications include a high school diploma, a Nursing Assistant Certificate (Washington), and Basic Life Support certification. Two years of hospital experience is preferred.

Locums - Critical Care ICU NP/PA needed in southeastern Washington

Company: GO Staffing

Location: Washington

Posted Oct 04, 2024

A well-established facility in Benson County, Washington is seeking a Certified Nurse Practitioner (NP) or Physician Assistant (PA) with CC/ICU experience for locum tenens work in November and December, with potential for ongoing need. The position involves 12-hour night shifts, 6:30p-6:30a, Thursday-Wednesday, on a 7on/7off schedule. Required procedures include central lines, arterial lines, intubations, paracentesis, etc. The facility offers a competitive hourly rate, mileage, lodging, and malpractice insurance. GO Staffing, a reputable national recruiting firm, is handling the recruitment.

Senior Information Security Architect

Company: Bank of America

Location: Washington, DC

Posted Oct 04, 2024

Bank of America is seeking a Senior Information Security Architect to join the Business Information Security Officer's (BISO) - Secure Solutions Design team. The role involves working closely with line of business technical and project teams to deliver strategic projects, participating in the development of system architectures, and conducting security and business information flow studies. The ideal candidate should have expertise in creating and reviewing technical diagrams, threat modeling using STRIDE methodology, and experience with various enterprise technology domains. The role requires strong communication, writing, and presentation skills, and is eligible for industry-leading benefits and a discretionary incentive plan.

Director, U.S. Government Affairs

Company: CN

Location: Washington, DC

Posted Oct 04, 2024

CN is seeking a Director of U.S. Government Affairs with extensive experience in government relations, lobbying, or advocacy. The role involves engaging with legislators, regulatory bodies, and stakeholders to influence decisions related to freight railroads. The incumbent will be responsible for advocating CN's interests, analyzing policies, building relationships, and managing communications. The position requires a Bachelor's Degree in a relevant field, strong technical skills, and a proven track record in the industry. CN is committed to safety, sustainability, and customer service, offering meaningful careers with opportunities for growth and development.

Café Ambassador - D.C. Area

Company: Capital One

Location: Washington, DC

Posted Oct 04, 2024

Capital One is seeking a Café Ambassador to join their team in Washington, D.C. The role involves introducing customers to Capital One's services, creating memorable experiences, and driving brand awareness. The position offers opportunities for personal and professional growth, along with a comprehensive benefits package. The ideal candidate is an outgoing, self-driven individual with strong communication skills and at least 1 year of retail, sales, or customer service experience.

Patient Care Technician/OSC

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 04, 2024

The job description outlines the responsibilities of a Patient Care Technician On-Call for Bellevue, who is an unlicensed caregiver maintaining a safe and clean environment for patients and healthcare team members. Key duties include transporting patients and equipment, providing environmental sanitation, preparing operating rooms, and assisting with surgical procedures. The role also involves ancillary support tasks like testing and recording results, managing inventory, and rotating expired supplies. Basic qualifications include a high school diploma or GED, a Nursing Assistant Certificate (Washington), and Basic Life Support certification. Two years of hospital experience is preferred.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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