Competitive Service Jobs in Washington DC

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Looking for Competitive Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Washington DC area.

Director, Cybersecurity Public Policy

Company: Adobe

Location: Washington, DC

Posted Oct 03, 2024

Adobe is seeking a cybersecurity public policy leader to join their team in Washington, DC. The role involves advancing global cyber policy objectives, developing strategic outreach initiatives, building relationships with government officials, and collaborating with internal teams. The ideal candidate should have extensive cybersecurity knowledge, political competence, and a proven track record in policy development. The position offers a competitive salary range of $165,000 to $311,200 annually.

Operations Coordinator - GSA

Company: Censeo Consulting Group

Location: Washington DC

Posted Oct 03, 2024

Censeo Consulting Group is a management consulting firm that helps public sector and nonprofit clients build operational excellence. They are seeking an Operations Coordinator to support the General Services Administration with project management and process improvement tasks.

Front End Engineer- Active TS/SCI Required

Company: Deloitte

Location: Washington, DC

Posted Oct 03, 2024

Deloitte's Core Business Operations (CBO) portfolio offers an opportunity to work with C-suite and program leaders to transform organizations using emerging technologies and innovative business models. The role involves defining, assigning, and resolving bugs, features, and tasks in an agile software development team. Key responsibilities include modifying frontend user interface components, participating in weekly agile development sessions, performing pre-release testing, and maintaining the look and feel of the user interface. The ideal candidate should have a Bachelor's degree in computer science or related fields, active TS/SCI security clearance, and 6+ years of JavaScript and React development experience. Preferred qualifications include AWS Developer associate certification, experience with software testing, Python, and backlog management tools like Confluence and Jira.

IT Program Manager

Company: BAE Systems

Location: Washington DC

Posted Oct 03, 2024

BAE Systems is a leading defense and aerospace company that offers a range of products and services, including engineering integration and sustainment support for critical military platforms and systems. The company is looking for an experienced Technology Operations Lead to join its IT program, supporting a key government customer in a fast-paced and challenging environment.

IAM Security Analyst

Company: Cloudflare

Location: Washington, DC

Posted Oct 03, 2024

Cloudflare, a leading company in the Internet infrastructure sector, is seeking an Identity and Access Management (IAM) Security Analyst. The role involves managing user identities and access across the enterprise, automating provisioning and deprovisioning processes, designing and implementing IAM policies, and conducting access certifications. The company offers competitive compensation, benefits, and a commitment to diversity and inclusiveness. Cloudflare is also known for its social responsibility initiatives, such as Project Galileo and the 1.1.1.1 public DNS resolver.

Client Success Specialist

Company: TruPlace

Location: Washington DC

Posted Oct 03, 2024

TruPlace is a company that provides interactive floor plans, photography, and virtual tours to enhance property visuals and maximize revenue. The Client Success Specialist role involves handling high-volume calls and emails, scheduling photographers, and providing consultative product overview calls.

Systems Support Engineer I (Sun-Thurs 8:30 to 5:00)

Company: Red River

Location: Washington DC

Posted Oct 03, 2024

The job posting is for a Systems Support Engineer I at Red River, responsible for handling customer technical support requests, troubleshooting, and providing exceptional customer service. The ideal candidate should have IT experience, strong troubleshooting and communication skills, and be able to work in a team-based environment.

Regional Sales Manager, Central US

Company: Wallbox

Location: Washington DC

Posted Oct 03, 2024

Wallbox is a company dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. They are expanding their sales team and looking for a Regional Sales Manager to represent their sales team in the Central US.

Loss Mitigation Specialist

Company: Banner Bank

Location: Washington DC

Posted Oct 03, 2024

Banner Bank is a financial institution that offers a range of services, including personal banking, business banking, and mortgage servicing. The company has a strong financial foundation and is committed to employee volunteerism and community involvement. The job posting is for a mortgage servicing position, which involves loss mitigation efforts, bankruptcy file processing, and customer service.

Meetings & Workplace Sales Executive

Company: Convene

Location: Washington DC

Posted Oct 03, 2024

Convene is a global lifestyle hospitality company that is looking for a Sales Executive to join their team in the Washington DC Metro area. The company values diversity and inclusivity and is committed to creating an equitable workplace. The Sales Executive will be responsible for building the Convene brand, developing business relationships, and driving revenue across all properties in the Convene portfolio.

Incident Handler

Company: Rapid7

Location: Washington DC

Posted Oct 03, 2024

Rapid7 is looking for people with a passion for investigation and forensic analysis to join their MDR SOC team. As an Incident Handler, you will work with MDR SOC Analysts and Incident Responders to investigate incidents, and provide analysis assistance to Rapid7's Incident Responders.

Product Manager

Company: T-Mobile

Location: Washington DC

Posted Oct 03, 2024

The job overview and responsibilities of the Product Manager at TMobile are described. The role involves creating and managing product vision and roadmap, conducting market research, and partnering with stakeholders to deliver products. The job also requires strong analytical and communication skills, as well as experience in Agile methodologies and project management.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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