Competitive Service Jobs in Washington DC

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Looking for Competitive Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Washington DC area.

Senior Technical Account Manager

Company: Dynatrace

Location: Washington DC

Posted Oct 02, 2024

The job description is for a Senior Technical Account Manager at Dynatrace, responsible for building and maintaining post-sales relationships with large customers, providing technical guidance and support, and ensuring customer satisfaction and retention.

Federal - Full Stack Developer (Charlottesville)

Company: Accenture

Location: Washington, DC

Posted Oct 02, 2024

Accenture Federal Services is seeking a Data Engineer with 2 years of full-stack development experience. The role involves designing and implementing distributed, cloud-native data pipelines, supporting next-generation defense and intelligence operations, and enabling machine learning and automation. Key responsibilities include creating deployable web applications, integrating analytic code into a graphical user interface, designing user interfaces, assisting in integrating external datasets, and collaborating with analysts. The ideal candidate should have strong skills in full-stack development, Agile environments, and risk mitigation in big data environments.

Federal - System Engineer / DevOps

Company: Accenture

Location: Washington, DC

Posted Oct 02, 2024

Accenture Federal Services, based in Washington, DC, is seeking an experienced Cloud Architect with expertise in Infrastructure as Code, networking in Kubernetes, monitoring, logging, and Linux commands. The role involves creating, configuring, automating, and managing Linux-based Virtual Machines, deploying backups, and managing Docker orchestration using Kubernetes. The company values diversity, inclusion, and equal employment opportunities, offering abundant training and certification opportunities. The Cloud Architect will also create and maintain fully automated CI/CD build processes for migrating legacy client data to modern cloud architecture.

Medical Collector

Company: Addison Group

Location: Washington, DC

Posted Oct 02, 2024

A large client in Maryland is hiring up to 10 new employees for their centralized medical billing office. The role involves training, handling hospital collections, managing denials and appeals, and following up on claim status. The pay rate is up to $22/hour, with training onsite in Hunt Valley, MD, followed by the option to work remotely. Preferred skills include 3+ years of medical billing/collections experience and familiarity with large EMR systems like Epic, Allscripts, Cerner, or MedConnect.

Enterprise Engineer II - Mobility Data Ops - REMOTE

Company: GEICO

Location: Washington DC

Posted Oct 02, 2024

GEICO is seeking an experienced Engineer with a passion for building high-performance low-maintenance zero-downtime platforms and applications. The ideal candidate has broad and deep technical knowledge, typically ranging from frontend UIs through backend systems and all points in between.

AWS Solutions Architect - 3818111

Company: Accenture

Location: Washington, DC

Posted Oct 02, 2024

Accenture Flex offers flexible project-based work with a leading global professional services company, Accenture. Employees apply their skills to drive business transformation, working with diverse teams and cutting-edge technologies. Benefits include competitive rewards, learning resources, and no travel demands. The role involves engaging with clients, providing thought leadership on AWS solutions, and assisting with technical and business strategies. Basic qualifications include 4+ years of Cloud Enterprise Architecture experience, with AWS certifications preferred.

Executive Assistant (Capital Markets & Analytics)

Company: Capital One

Location: Washington DC

Posted Oct 02, 2024

Capital One is looking for a detail-oriented and innovative Executive Assistant to support their executive team. The ideal candidate will have excellent communication and organizational skills, be able to adapt to changing demands, and demonstrate personal integrity and trustworthiness.

Vice President of Multicultural Communications, Relate, Ruder Finn

Company: Ruder Finn

Location: Washington DC

Posted Oct 02, 2024

Ruder Finn is seeking a Vice President of Multicultural Communications to join their Relate team. The ideal candidate should have extensive experience in community impact, sustainability, diversity, equity, and inclusion, as well as a proven track record of designing communication strategies for culturally diverse audiences.

Disbursement Manager

Company: GlobalGiving

Location: Washington, DC

Posted Oct 02, 2024

GlobalGiving, a U.S.-based public charity, is seeking an experienced Disbursement Manager. The role involves managing the Sr. Disbursement Associate and Operations Fellow positions, ensuring accurate and efficient disbursement of contributions to nonprofits worldwide. The candidate should have 7+ years of relevant experience, including global remittance of funds, and strong problem-solving, analytical, and communication skills. The position offers a salary range of $90k - $105k, along with benefits like flexible work hours, remote work options, and professional development opportunities. The role is based in GlobalGiving's headquarters in Washington, D.C., with a requirement for full vaccination upon start date.

Talent Acquisition Specialist

Company: Addison Group

Location: Washington, DC

Posted Oct 02, 2024

Addison Group's client is seeking a junior-level Talent Acquisition Specialist for a contract role in Washington D.C. The role involves collaborating with a fast-paced team, conducting phone screen intakes, sourcing candidates on major job boards, and preparing job offers. The ideal candidate should have excellent communication skills, a bachelor's degree, at least 5+ years of recruiting experience, and the ability to work in a fast-paced environment. This is a great opportunity to expand professional and client relationship skills.

Billing Specialist ( CostPoint)

Company: Addison Group

Location: Washington, DC

Posted Oct 02, 2024

The job posting is for a Jr-Sr. Billing Specialist with Deltek Costpoint experience, required for both Gov Con and Non-Profit industries. The role involves preparing and submitting invoices, maintaining Deltek Costpoint project information, and assisting with Aged Receivables. The specialist will also build cross-functional team relationships, resolve customer inquiries, and maintain digital recordkeeping. Year-end/contract-end support is also required.

PPBE Subject Matter Expert

Company: ManTech

Location: Washington DC

Posted Oct 02, 2024

ManTech is a company that delivers innovative technology consulting services and digital solutions to its customers. The company is committed to the professional development of its workforce and has a culture of integrity, learning, and sharing. The company is looking for a hybrid position located in Northern Virginia that requires experience in the DoD PPB process and a Secret clearance.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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