Competitive Service Jobs in Washington DC

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Looking for Competitive Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Washington DC area.

Staff Software Engineer – Identity and Access Management

Company: GEICO

Location: Washington DC

Posted Oct 02, 2024

The job posting is for a Senior Engineer position at GEICO, requiring experience in technology, identity engineering, and security. The role involves developing technical software development strategy, providing technical guidance, and collaborating with cross-functional teams. The company offers a competitive salary range, benefits, and a total rewards program.

2025 Software Systems Engineer and Acquisition Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 02, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

MIT Kevin (VS)

Company: Panera Bread

Location: Washington DC

Posted Oct 02, 2024

Panera Cafe is looking for team managers who are friendly, motivated, and hardworking. The role involves building a culture of warmth, belonging, and trust, ensuring extraordinary guest experiences, and leading and developing associates. The company offers competitive pay, benefits, and opportunities for growth and development.

Foreign Affairs Officer - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Oct 02, 2024

This job posting is for a position in the Bureau of Conflict and Stabilization Operations, Office of Near Eastern Affairs (CSO/NEA). The role involves monitoring developments and trends to gauge the effectiveness of U.S. foreign policy objectives, providing insights and recommendations, advising on issues, and developing and overseeing foreign assistance. The position requires a bachelor's or graduate degree in relevant fields, and one year of specialized experience for GS-12 and two years for GS-13. The role involves evaluating the impact of regional or global developments, planning and implementing programs, and establishing liaisons with foreign affairs officials.

Change Management Subject Matter Expert (SME)

Company: Steel Point Solutions

Location: Washington DC

Posted Oct 02, 2024

Steel Point Solutions is a company that offers integrated business solutions for government and commercial enterprises. They are looking for a Change Management Subject Matter Expert to lead and manage organizational change initiatives.

Facilities / Engineering Operations Manager 2

Company: Sodexo

Location: Washington, DC

Posted Oct 02, 2024

Sodexo is seeking a skilled Facilities Engineering Operations Manager for a Financial Services Client in Washington DC. The role involves managing preventative maintenance, repairs, projects, and vendor relationships. The ideal candidate should have a Bachelor's Degree, proven leadership experience, strong technical knowledge, and excellent communication skills. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Director – Visa Payments Threats Lab

Company: Visa

Location: Washington, DC

Posted Oct 02, 2024

Visa is seeking a Director for the Visa Payments Threats Lab (VPTL) team, a key component of Global Risk's Payment Ecosystem Risk Controls initiative (PERC). The role involves leading the VPTL team, driving the Risk as a Service offering, and managing client engagements. The ideal candidate should have extensive experience in payment card or information security, excellent written and presentation skills, and a strong understanding of fraud, threat vectors, and mitigation strategies. They must also have experience leading global teams and be comfortable with client-facing presentations. The position requires travel 5-10% of the time and involves building metrics, analytics, and GenAI offerings, as well as identifying new fraud and cybercrime threats.

Accounting Manager

Company: Addison Group

Location: Washington, DC

Posted Oct 02, 2024

A Renton-based manufacturing company is looking for an experienced Accounting Manager. The ideal candidate should be a strong team player and communicator with integrity. Responsibilities include preparing monthly journal entries, maintaining accounting operations, managing tax filings, and ensuring accurate financial statements. Previous manufacturing experience is a plus but not required.

Weekend Evening Concierge (Sat & Sun, 3p-11p)

Company: Bozzuto

Location: Washington, DC

Posted Oct 02, 2024

Bozzuto, a company focused on designing, building, managing, and maintaining unique residences, emphasizes community and exceptional experiences. The Weekend Evening Concierge role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto values its employees, offering competitive pay, benefits, and opportunities for professional growth in a welcoming and inclusive environment.

Client Services Associate

Company: YouGov

Location: Washington DC

Posted Oct 02, 2024

The text describes the Data Products Client Services team at YouGov, their role, and the qualifications and skills required for the Client Services Analyst position. The company culture is also highlighted, emphasizing its values, diversity, and commitment to accuracy and ethics.

Insider Risk Senior Associate

Company: JPMorgan Chase

Location: Washington, DC

Posted Oct 02, 2024

JPMorgan Chase & Co. is seeking an Insider Risk Senior Associate with 7+ years of experience in insider risk/threat programs. The role involves defining, detecting, and analyzing behavioral and technical indicators to assess risks and potential threats. The candidate will lead the triage of insider incidents, produce risk assessments, and develop enterprise-wide solutions for insider threat detection and mitigation. Key responsibilities include executing day-to-day operations, conducting triage of events, producing contextual analyses, and facilitating referral of anomalous activity for investigation. The ideal candidate should possess strong interpersonal and technical skills, be comfortable in a fast-paced environment, and have experience in risk assessments, multi-source research, and control environment strengthening.

Associate Business Analyst

Company: NewRez

Location: Washington DC

Posted Oct 02, 2024

The job description is for an Associate Business Analyst at DTC, responsible for reporting and modeling lead delivery patterns, working closely with management, and performing ad-hoc modeling analyses. The role requires a Bachelor's degree in Accounting or Finance, 12 years of experience, and strong numeric aptitude, problem-solving, and analytical skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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