Comprehensive Benefits Package Jobs in Philippines
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Looking for Comprehensive Benefits Package jobs in Philippines? Browse our curated listings with transparent salary information to find the perfect Comprehensive Benefits Package position in the Philippines area.
Customer Care Team Leader (Subscription/Loyalty)
Company: Trafilea
Location: Philippines
Posted Apr 04, 2024
Trafilea is a dynamic and innovative Tech E-commerce Group specializing in intimate apparel and beauty sectors. They focus on data-driven strategies for business growth and have an online community promoting body positivity. Trafilea is seeking a Customer Care Team Leader with 2+ years of experience, strong English skills, and proven leadership abilities. The role involves driving sales growth, enhancing customer retention, and optimizing sales performance. Trafilea offers a collaborative work environment, professional growth opportunities, and a commitment to diversity, equity, and inclusion. They have been recognized as one of the Top 25 Companies for Remote Workers by Forbes and FlexJobs.
Outbound Specialist
Company: Tripaneer
Location: Philippines
Posted Apr 09, 2024
Tripaneer is seeking a full-time home-based independent contractor for a Partner Business Development Specialist role. The role involves cold calling and emailing potential organizers, generating new business relationships, creating and setting up new organizer accounts, and achieving monthly targets. The ideal candidate should have a Bachelor's Degree, experience in Sales/Business Development/Marketing, excellent communication skills, and the ability to work independently. Fresh graduates are encouraged to apply. The role offers the opportunity to enrich lives through unforgettable travel experiences.
Spanish Bilingual Wifi Support Engineer
Company: Staff4Me
Location: Philippines
Posted Apr 06, 2024
Staff4Me is seeking a skilled Wifi Support Engineer with 3-5 years of experience. The role involves providing technical support, troubleshooting wifi issues, configuring access points, and collaborating with teams. Requirements include experience with Ruckus and Guestek, strong knowledge of wifi technologies, and relevant certifications. Staff4Me is a leading provider of back-office support services with a global workforce of 8,000 professionals.
Crowd Operations Manager
Company: Appen
Location: Philippines
Posted Apr 04, 2024
The Crowd Operations Manager at Appen's Crowd Solutions division leads a team of project managers, focusing on enhancing user experience, running data analysis for strategic insights, and optimizing project workflows. Key responsibilities include team leadership, strategic data analysis, user experience oversight, collaboration with Sales and Solutions teams, and senior leadership engagement. Requirements include proven leadership, strategic analytical skills, deep business acumen, effective collaboration, strong communication, and a background in data analysis.
Customer Support Technical Specialist
Company: Willowinc
Location: Philippines
Posted Apr 02, 2024
<div>Founded in 2017 Willow is a global technology startup The WillowTwin™ is a disruptive IoTData SaaS that unlocks the true potential of smart buildings and infrastructure We are writing a new chapter in human history with unprecedented resource optimisation and management empowered by data <div><div> <div><div>For the second year in a row 2020 amp 2021 Willow has been ranked in Linked Ins Australian Top 25 Startups You will be joining a team of performancedriven individuals backed by the most advanced technology the built world has ever seen We are chartering a new course Digital First the Willow Way Our Willow World is fastpaced nurturing and collaborative<div><div><br><div><div><b>Willow<b> is the digital twin of the built world We enable our users to make proactive dataled decisions in realtime to grow profits reduce expenses and better manage risk The Willow Customer Support team is responsible for detecting troubleshooting and resolving customer technical support issues in a timely manner In addition the team reports on product availability and performance and maintains systems for automated detection and tracking of customer support issues The Customer Support Technical Specialist works closely with internal and external technical teams to identify reproduce and resolve technical issues and escalates issues that cannot be resolved to Level 3 Software Engineering <div><br><br><div class=h3>Roles amp Responsibilities<div><li style=>Manage and resolve customer technical support issues<li><li style=>Reproduce technical issues and identify the root cause<li><li style=>Collaborate with internal and external engineering teams to solve technical support problems<li><li style=>Raise product bugs with Software Engineering<li><li style=>Report on performance and availability of the WillowTwin<li><li style=>Assist in the development and reporting of Service Level Indicators measuring product service quality<li><li style=>Maintain systems for automated fault detection and reporting <li><li style=>Work with Engineering teams to automate Event capture from Willow systems<li><li style=>Develop automated Event processing rules to diagnose and escalate faults <li><li style=>This position requires a nightshift schedule<li><br><br><div class=h3>Skills amp Experience<div><li style=><b>Essential Skills<b><li><li style=>Strong problemsolving and analytical skills <li><li style=>Excellent verbal and written communication skills <li><li style=>Experience working with software vendors <li><li style=><b>Nice to have <b><li><li style=>Familiar with customer support tools and processes Zendesk Confluence etc<li><li style=>Degree or diploma in software engineering or a related technical discipline <li><div><b style=fontsize 18px>Benefits At Willow<b><div><div><br><div><div>We strive to have parity of perks amp benefits across regions and while regulation differs from place to place we believe that taking care of our people is the right thing to do<div><div><br><div><div> Flexible working arrangements<div><div> Remotehybrid working where applicable<div><div> Competitive salary banding based on the work you do<div><div> Career Learning amp Development through Willow Academy Education Program <div><div> Up to 3 days leave each year to use towards volunteer projects you love <div><div> Employee Assistance Program<div><div> Embracing parenthood with parental leave <div><div><b> <b>Medical insurance coverage US and PH<div><div><b> <b>401K retirement plan US <div><div><br><div><div>If you are eager to work in a fastpaced highgrowth tech startup based on collaboration and open communication then Willow could be the place for you See the life and culture here through the eyes of <b><a class=postingslink href=httpswwwlinkedincomfeedhashtagkeywords=peopleofwillow rel=nofollow>PeopleofWillow<a> <b><div><div><br><div><div>As a distributed organisation we value diversity in both backgrounds and experiences Willow is proud to be an equal opportunity employer and is committed to making diversity equity and inclusion a part of everything we do We believe that regardless of position or tenure everyone is a leader We at Willow never give up we work smart we care about our fellow human beings and we always put our best foot forward This translates to establishing an environment in which everyone can bring their real selves to work and make it easy for others to do the same<div><div><br><div><div>To find out more visit the website <a class=postingslink href=httpswwwwillowinccom rel=nofollow>httpswwwwillowinccom<a><div><div><br><div><div>LIRemote<div><img src=httpsremotivecomjobtrack1904509blankgifsource=publicapi alt=>
Mid to Senior QA Engineer
Company: Outliant
Location: Philippines,Latin America
Posted Apr 04, 2024
Outliant is a remote digital product development and startup consulting company that values individual growth, creativity, and teamwork. They are looking to hire a Mid-Senior QA Engineer to collaborate with developers and create software applications. The company offers flexible hours, unlimited PTO, and a fun work environment.
Database Administrator (SQL)
Company: Supportninja
Location: Philippines
Posted Apr 01, 2024
SupportNinja is a BPO founded in 2015, dedicated to helping fast-growing tech companies with outsourced support, lead generation, customer service, and community management. The company emphasizes employee focus, humility, continuous improvement, compassionate candor, and collective joy. SQL Specialists at SupportNinja deal with clients, troubleshoot technical problems, and work on data tools. Required qualifications include 3+ years of technical support, strong SQL knowledge, proficiency in Jinja, and effective English communication. Benefits include competitive compensation, retirement savings, health insurance, and opportunities for skills training.
HR Intern
Company: CrewBloom
Location: Philippines
Posted Apr 08, 2024
CrewBloom, a company connecting global professionals with remote jobs, is seeking an HR intern for a remote position. The intern will handle tasks such as reaching out to candidates and contractors, monitoring activities, and performing HR-related duties. The ideal candidate should have a degree in Psychology, HR, or Business Management, excellent communication skills, and proficiency in Google Workspace. The role requires strong time-management and organizational skills, and the ability to work in a fast-paced environment. Benefits include a dynamic team culture, opportunities for growth, and flexible work arrangements.
GPS Program Manager
Company: TrustArc
Location: Philippines
Posted Apr 01, 2024
TrustArc, a leader in data privacy, offers comprehensive privacy management solutions for global organizations. They automate and simplify the process, providing deep privacy intelligence and platform automation. TrustArc values work-life balance, offering flexible working hours, paid time off, and a work from home environment. They support employee development with industry-specific learning and various virtual team events. The company's seven core values include customer obsession, fearlessness, accountability, collaboration, agility, transparency, and effectiveness. The Global Privacy Solutions (GPS) Program Manager role involves designing, implementing, and refining customer success and technical support processes. The ideal candidate should have a degree in Business Administration, Information Technology, or related field, with proven experience in customer success or technical support roles. They should possess strong analytical skills, project management abilities, and excellent communication skills. TrustArc offers competitive compensation, health benefits, PTO, a welcome package, work from home options, a continuing education program, and opportunities for philanthropic and health-focused activities.
Accounts Receivable Analyst
Company: GitLab
Location: India,Philippines
Posted Apr 09, 2024
The Accounts Receivable Analyst role involves managing an AR portfolio, providing exceptional Zendesk support, reviewing financial insights, managing third-party accounts, maintaining AR portfolios, utilizing GitLab, enhancing processes, resolving disputes, and ensuring financial stewardship. The ideal candidate will have strategic portfolio management skills, subscription billing knowledge, analytical brilliance, proficiency in Zuora and SFDC, critical thinking, deadline-driven approach, task prioritization skills, and strong communication abilities. The AR team is a dynamic, high-performing group focused on global collections and cash flow enhancement, offering a flexible remote work environment with comprehensive benefits.
Customer Sales Representative
Company: CR Handrail
Location: Philippines
Posted Apr 05, 2024
CR Fence & Rail is seeking a Sales Specialist for a remote role. The position involves attending to quotation requests, providing illustrations and designs for fence and rail products, and working closely with the Sales Manager, CS Team, and Product Team. The ideal candidate should have 3-5 years of inbound sales or consultative selling experience, at least 1-2 years of illustration and design creation for quote requests, and 1-2 years of customer service experience. The role offers above-market pay, schedule flexibility, unlimited PTO, health and wellness reimbursement, and open book management. CR Rail & Fence is a fast-growing, disruptive company that aims to empower people to easily install handrails and keep their loved ones safe, globally.
Client Care Analyst - International
Company: Rainfocus
Location: Philippines
Posted Apr 01, 2024
<div><b style=fontsize 105pt>RainFocus one of the most innovative software companies is in search of an exceptional Client Care Analyst<b><div><div><span style=fontsize 105pt> <span><div><div><b style=fontsize 105pt>About RainFocus<b><div><div><span style=fontsize 105pt>RainFocus cares about its employees customers and the world in which we live Our rapidly growing team serves Fortune 500 companies like Adobe Cisco IBM Oracle VMware and others to prepare and execute inperson virtual and hybrid events across the world Those events are delivered through our industrydisrupting software platform with groundbreaking business intelligence to elevate the attendee experience streamline event operations and accelerate marketing results We are wellfunded growing fast and building a company that is changing the market it will be challenging fun and exciting<span><div><div><br><div><div><b style=fontsize 10pt>About the Role<b><div><div><span style=fontsize 10pt>The Client Care Analyst is a frontline support engineer and provides technical assistance to our customers technical support Our solution utilizes complex technologies and may require deep technical knowledge and excellent problemsolving skills to <span><a class=postingslink href=httpresolveyou rel=nofollow style=fontsize 10pt>resolve<a><div><div><br><div><div><a class=postingslink href=httpresolveyou rel=nofollow style=fontsize 10pt>You<a><span style=fontsize 10pt> will provide professional businesstobusiness customer service with an awareness of the critical nature of these solutions to our customers who are using them Using best practices in troubleshooting communication and problem resolution you will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our <span><a class=postingslink href=httpsoftwareyou rel=nofollow style=fontsize 10pt>software<a><div><div><br><div><div><a class=postingslink href=httpsoftwareyou rel=nofollow style=fontsize 10pt>You<a><span style=fontsize 10pt> will work closely with other colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way<span><div><br><br><div class=h3>Essential Responsibilities<div><li style=>Inbound tickets Review incoming support requests and evaluate risk impact and severity<li><li style=>Develop subject matter expertise in our technology<li><li style=>Provide technical support to clients via cases and chat<li><li style=>Demonstrate professional assertive articulate and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders<li><li style=>Ability to actively listen ask relevant questions and challenge clients appropriately<li><li style=>Maintain ownership and communication responsibility for each assigned case from initial report through resolution even when others are engaged to achieve resolution<li><li style=>Provide timely articulate effective and substantive updates via our case management system ensuring that all details of casework are captured into case notes for each incident Ensure that these details are given to the customer in regular cadence throughout the resolution process<li><li style=>Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements SLA<li><li style=>Effectively listen to all customer communications identifying and logging all issues that are expressed Ensure that all issues are resolved including those that are regarding the process general concerns chronic or systemic in nature<li><li style=>Create useful knowledge content and update existing knowledge base articles<li><li style=>Develop and maintain consistent performance on all key performance indicators<li><li style=>Avoid escalation through proper communication and by engaging proper resources before the customer becomes frustrated and asks for escalation<li><li style=>While a consistent work schedule is a norm the ability to work a flexible schedule and provide oncall services may be required<li><li style=>Client Care is open 247shifts may vary<li><br><br><div class=h3>Required SkillsExperience<div><li style=>15 years in a technical support type role<li><li style=>Strong written and verbal communication skills<li><li style=>Excellent professional written and verbal communication skills with the ability to capture all details in written form fluidly during conversations<li><li style=>Communication is assertive articulate and friendly while building confidence across all stakeholders you work with<li><li style=>CRM software such as Salesforce<li><li style=>Selfmotivated and autonomous Takes ownership of their <a class=postingslink href=httpworkexperience rel=nofollow>work<a><li><li style=><a class=postingslink href=httpworkexperience rel=nofollow>Experience<a> working in a consulting environment or clientfacing role<li><li style=>Ability to excel in a fastpaced agile environment with assertiveness critical thinking and strong problemsolving skills<li><li style=>Solutionoriented positive patient and persistent in the face of technical and organizational challenges<li><li style=>Ability to utilize create and update knowledge base resources in the course of your work<li><li style=>Time management skills that allow you to work in a highly influential manner in an interruptdriven environment Ability to multitask and maintain professional composure during stressful situations prioritizing your activities appropriately<li><li style=>Detail oriented with proven ability to document systems and processes<li><div><br><div><br><br><div class=h3>Personal Characteristics<div><li style=>The best candidates for this position will have a strong alignment to the RainFocus core values and naturally seek to embody these values in daily interactions They will need to be comfortable working in a fastpaced challenging and dynamic environment Additional personal qualities include<li><div><br><div><li style=>Ability to take initiative to complete workload while also improving internal and external experiences<li><li style=>Ability to translate ambiguous ideas into concrete deliverables<li><li style=>Able to prioritize competing deadlines<li><li style=>Determined to succeed quickly adapts to change<li><li style=>Teamplayer<li><li style=>Selfstarter<li><li style=>Strong communicator<li><div><br><div><br><br><div class=h3>Success Measures<div><li style=>Maintains Client Satisfaction rating of 90 or higher based on client surveys<li><li style=>Adhere to Client Care First Response Update and Service Levels<li><li style=>Average Resolution Time<li><li style=>Time to First Response<li><li style=>Average Handle Time<li><li style=>Leveraging of Online Help Center content<li><div><br><div><div><b style=fontsize 105pt>Location<b><div><div><span style=fontsize 105pt>This remote role can be located anywhere in the Philippines<span><div><div><span style=fontsize 105pt> <span><div><div><b style=fontsize 105pt>Why work at RainFocus<b><div><div><span style=fontsize 105pt>At RainFocus we delight millions of attendees at largescale events by delivering better insights experiences and marketing We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events<span><div><div><span style=fontsize 105pt> <span><div><div><span style=fontsize 105pt>As a member of the RainFocus team you will have the opportunity to experience firsthand the impact of our platform at events around the world Additionally RainFocus offers competitive salaries competitive benefits 401k generous PTO and countless other team building activities <span><div><div><span style=fontsize 105pt> <span><div><div><span style=fontsize 105pt>What are you waiting for Apply today <span><i style=fontsize 105pt>We need more talented hardworking funloving team members just like yourself<i><div><img src=httpsremotivecomjobtrack1904618blankgifsource=publicapi alt=>