Continuous Improvement Jobs in Chicago, IL
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Senior FP&A Revenue Analyst
Company: Coro
Location: Chicago, IL
Posted Mar 12, 2024
<p><br >About the Role <br ><p><p>We are seeking a highly skilled and experienced Senior FPampA Revenue Analyst to join our finance team at Coro This role offers a unique opportunity to join a global finance team working closely with colleagues and stakeholders across different regions As a Senior FPampA Revenue Analyst you will have the chance to make a significant impact on our financial performance and contribute to the success of our business on a global scale In this role you will be involved in all revenuerelated analytics sales commission planning and calculations revenue forecasting modelling and financial planning and analysis Working closely with Sales Finance and Operations teams you will drive revenue insights optimize financial performance and support strategic decisionmaking Your key duties include analyzing revenue trends and related KPIs designing implementing and computing sales commission structures and providing valuable insights into sales performance This role requires exceptional analytical skills a strong understanding of financial principles and effective communication abilities <p> <p><br >About Us <br ><p><p>Over the past few years Coro has received $175M in funding and is one of the fastest growing Cybersecurity companies in the world The funding is primarily being used to enhance the Coro Cybersecurity SaaS platform and for additional headcount growth as Coro continues to expand globally <p> <p>Coro started in TelAviv Israel and is also headquartered in Chicago IL with additional offices in New York London and remotely across the globe As a global organization Coro gives you the ability to work with people and teammates from around the world <p> <p>Coros AI enabled Modular Cybersecurity Platform is the only one in the industry specifically designed to provide MidMarket customers with scalable and affordable enterprise grade protection for all of their priority threat vectors <p> <p><br >Responsibilities <br ><p><ul><li>Conduct thorough analysis of revenue data including sales performance pricing strategies and customer trends to provide actionable insights to management <li> <li>Manage the sales commission process ensuring accuracy and timeliness of commission calculations and payouts <li> <li>Serve as point person for all sales related commission inquiries <li> <li>Partner with the Sales team to forecast and track revenue metrics identifying areas for improvement and optimization <li> <li>Utilize advanced Excel skills to create complex financial models and reports for forecasting budgeting and variance analysis <li> <li>Work with Salesforce SFDC and other relevant tools to extract manipulate and analyze data for reporting and decisionmaking purposes <li> <li>Stay informed about industry best practices and emerging trends in revenue analytics and financial planning<li> <ul><p><br >Skills and Experience <br ><p><ul><li>Bachelors degree in Finance Accounting Economics or a related field MBA or CPA preferred <li> <li>Minimum of 6 years of experience in a similar role with a focus on revenue analysis and operations preferably in the SaaS industry <li> <li>Advanced Excel skills Experience with SQL or other data manipulation languages is a plus <li> <li>Experience with Salesforce SFDC or similar CRM platforms <li> <li>Proven track record of developing and implementing sales commission plans and incentive structures <li> <li>Excellent analytical and problemsolving skills with the ability to translate data into actionable insights <li> <li>Strong communication and collaboration skills with the ability to effectively interact with stakeholders at all levels of the organization <li> <li>Detailoriented and highly organized with the ability to manage multiple priorities and meet tight deadlines in a fastpaced environment <li> <li>A selfstarter with a proactive mindset and a commitment to continuous improvement <li> <ul><p><br >Job Benefits and How We Work <br ><p><ul><li>Robust benefits package includes medical dental vision 8090 company paid HSA with contribution FSA 401k with company match company paid STD amp LTD company paid life amp ADampD pet insurance and Paytient <li> <li>Essential Technology and Marketing <li> <li>World class product <li> <li>This is a hybrid role in our Chicago office Our office is located in Chicago in the downtown loop location easily accessible to all major public transportation including Metro stations <li> <ul><p><br >What to Expect in the Interview Process <br ><p><ul><li>Phone Screen30 minutes with our Recruiting Team <li> <li>Virtual Interview4560 minutes with Hiring Manager <li> <li>Virtual Interview 45 minutes with the People Team <li> <li>Virtual Final Interview 45 minutes with Department Head <li> <ul><p>As job positions at Coro open and are publicly posted we encourage all applicants who believe they have the qualifications and would be a good fit for the position to apply <p> <p><br ><p><p>Coro is an Equal Opportunity Employer We embrace the value you can bring to our team through your commitment skills and abilities creativity experience and diversitynot your skin color sex gender or otherwise However you identify if youre passionate good at what you do feel aligned to Coros mission and feel youre the right fit for an open position we encourage you to apply<p>
SAP - EWM - Manager - Consulting - Location OPEN
Company: EY
Location: Chicago, IL
Posted Mar 12, 2024
<p>EY focuses on highethical standards and integrity among its employees and expects all candidates to demonstrate these qualities At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you And were counting on your unique voice and perspective to help EY become even better too Join us and build an exceptional experience for yourself and a better working world for all <p> <p>EY focuses on highethical standards and integrity among its employees and expects all candidates to demonstrate these qualities At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you And were counting on your unique voice and perspective to help EY become even better too Join us and build an exceptional experience for yourself and a better working world for all <p> <p>Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations This is rooted in EYs SAP service line capabilities Supply Chain FICO BPC Data amp Analytics Customer TechArch and SuccessFactors that are focused on helping clients improve performance and increase productivity <p> <p><b>The opportunity<b> <p> <p>EYs Agile Business Transformation enabled by SAP technology can help organizations address challenges in the digital era Our EY SAP collaborative approach focuses on more than technology alone We take a comprehensive businessfirst view to address strategy customer value user experiences processes technology and operational impacts in tandem Our SAP EWM professionals deliver strategic solutions to help clients transform their logistics operations improving cost efficiency quality and effectiveness <p> <p><b>Your key responsibilities<b> <p> <ul><li>Lead and deliver quality SAP projects or workstreams<li> <li>Participate in Explore phase design workshops<li> <li>Perform configuration of SAP EWM and other related SAP modules<li> <li>Design custom RICEF solutions and document functional specifications<li> <li>Perform testing of solutions<li> <li>Support development and delivery of training materials<li> <li>Provide onsite hypercare support to client warehouse users<li> <li>Demonstrate indepth technical capabilities and possess strong business acumen<li> <li>Demonstrate ability to assimilate to new knowledge <li> <li>Consistently deliver quality client services Monitor progress manage risk and ensure key stakeholders are kept informed about progress and expected outcomes<li> <li>Establish relationships with client personnel at appropriate levels <li> <ul><p><b>Skills and attributes for success<b> <p> <p>On your typical engagement you will work with the key stakeholders to understand their needs and advise on SAP system capabilities You will initiate the requirement gathering architect solutions blueprinting testing complete the workflow and documentation as well as the functional design of the solution Youll serve as a liaison between stakeholders and technical team translating needs into efficient business solutions and executing the configuration andor integration with SAP and nonSAP systems <p> <p><b>To qualify for the role you must have<b> <p> <ul><li>A bachelors degree and at least 5 years of related work experience<li> <li>At least 3 years of experience working with SAP EWM<li> <li>Strong written and verbal communication presentation client service and technical writing skills<li> <li>Ability and comfort level researching client inquiries and emerging issues including regulations industry practices and new technologies <li> <li>Experience managing an SAP project or workstream and projectbased team members<li> <li>A flexibility and willingness to travel to meet client needs travel is estimated at 4060<li> <ul><p><b>Ideally youll also have<b> <p> <ul><li>Prior consulting industry experience or deep functional experience <li> <li>SAP Certifications <li> <li>Experience with at least two full lifecycle implementations of SAP EWM<li> <li>Experience performing handson SAP system configuration<li> <li>Experience designing custom RICEF solutions and writing functional specifications<li> <li>Experience writing and executing test scripts<li> <li>Experience writing and delivering training materials for end users<li> <li>Knowledge and understanding of warehouse operations for distribution andor manufacturing facility operations<li> <ul><p><b>What we look for<b> <p> <p>On our team we are looking for someone who is adept with the functional business skills along with indepth SAP technical capabilities Knowledge of leading practices benchmarking peer company environments and prior consulting experience relevant to SAP EWM and a functional role <p> <p>FY24SAP <p> <p><b>What we offer<b> <p> <p>We offer a comprehensive compensation and benefits package where youll be rewarded based on your performance and recognized for the value you bring to the business The salary range for this job in most geographic locations in the US is $128400 to $235400 The salary range for New York City Metro Area Washington State and California excluding Sacramento is $154100 to $267500 Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education experience knowledge skills and geography In addition our Total Rewards package includes medical and dental coverage pension and 401k plans and a wide range of paid time off options Under our flexible vacation policy youll decide how much vacation time you need based on your own personal circumstances Youll also be granted time off for designated EY Paid Holidays WinterSummer breaks PersonalFamily Care and other leaves of absence when needed to support your physical financial and emotional wellbeing <p> <ul><li><b>Continuous learning<b> Youll develop the mindset and skills to navigate whatever comes next<li> <li><b>Success as defined by you<b> Well provide the tools and flexibility so you can make a meaningful impact your way<li> <li><b>Transformative leadership<b> Well give you the insights coaching and confidence to be the leader the world needs<li> <li><b>Diverse and inclusive culture<b> Youll be embraced for who you are and empowered to use your voice to help others find theirs<li> <ul><p><b>If you can demonstrate that you meet the criteria above please contact us as soon as possible<b> <p> <p><b>The exceptional EY experience Its yours to build<b> <p> <p><b>EY | Building a better working world<b> <p> <p>EY exists to build a better working world helping to create longterm value for clients people and society and build trust in the capital markets <p> <p>Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate <p> <p>Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today <p> <p>EY is an equal opportunity affirmative action employer providing equal employment opportunities to applicants and employees without regard to race color religion age sex sexual orientation gender identityexpression pregnancy genetic information national origin protected veteran status disability status or any other legally protected basis including arrest and conviction records in accordance with applicable law <p> <p>EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process please call 1800EYHELP3 type Option 2 HRrelated inquiries and then type Option 1 HR Shared Services Center which will route you to EYs Talent Shared Services Team or email SSC Customer Support at ssccustomersupporteycom<p>
Client Services Representative, Web and Mobile
Company: NinjaTrader
Location: Chicago, IL
Posted Mar 12, 2024
<div> <p><span>NinjaTrader is an investorbacked growthstage FinTech company with an awardwinning platform and over 1 million users We are building products and services which empower active traders to easily analyze and react to data from the worlds leading financial markets Located in Chicago our unique employeecentric company culture is one that our team finds inviting comfortable and fun Please visit wwwninjatradercom to learn more about our business<span><p> <div> <p>This role is for you if you have a passion for helping people and are interested in learning about the trading industry and technology You enjoy realtime problem solving and helping customers find solutions to account or technologyrelated issues You are intrigued and stimulated by technology and the financial markets and willing to turn your interest into understanding You will work with a growing and dynamic team of industry professionals responding to the various needs of thousands of clients worldwide to ensure a worldclass customer experience<p> <p><strong>In this position you will<strong><p> <ul><li>Leverage phone and email to help resolve client support inquiries regarding their account and our platform<li> <li>Help our clients with various inquiries such as account setup technical support troubleshooting accounts and treasury related items<li> <li>Educate and empower customers to get the most out of the NinjaTrader product line<li> <li>Become a power user of Outlook HelpSpot Confluence Jira and other applications that increase your productivity<li> <li>Efficiently and accurately manage customer data using Salesforce<li> <li>Collaborate with other internal teams including our Trade Desk Technical Support and Compliance teams<li> <li>Watch for and communicate emerging client needs and feature requests to management and other internal teams<li> <li>Help clients navigate the world of commodity futures and NinjaTraders services<li> <li>Assist management with creating andor revising policies based on customer feedback<li> <li>Contribute to the continuous improvement of our team and client experience by creating knowledge articles and new email templates<li> <li>Regularly assist with beta testing new software updates<li> <ul><p><strong>Key Job Requirements<strong><p> <ul><li>Empathetic with the ability to connect with customers and let them know you care about their issues<li> <li>Ability to explain complex information or instructions in a simple and understandable way<li> <li>Excellent time management skills and the ability to follow up on multiple issues and customer service requests<li> <li>Excellent written and verbal communication skills<li> <li>Tech savvy with ability to troubleshoot computer issues directly with client<li> <ul><p><strong>Ideal Job Requirements<strong><p> <ul><li>A minimum of 1 year of customer service experience preferably in a highvolume technology company<li> <li>Excellent computer skills and the ability to learn complex systems<li> <li>Prior experience with CRM software and customer service ticketing software is a plus<li> <li>Knowledge of the trading industry is a plus but not required<li> <ul><div> <p> <p> <div> <div> <div> <p> <p> <div> <div> <div> <p><span><strong>Our Core Benefits Include<strong><span><p> <p><span><em><em><span><p> <ul><li><span>15 days PTO per year<span><li> <li><span>7 paid holidays annually<span><li> <li><span>401k with Company Match<span><li> <li><span>Health Vision Dental Coverage<span><li> <li><span>Life and Disability Insurance covered 100 by NinjaTrader<span><li> <li><span>And more<span><li> <ul><p><br ><p><p><span><em><em><span><p> <p><span><em>We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status We are proud to be an equal opportunity workplace<em><span><p> <div>
Senior Associate-IC Administration
Company: Bank of Montreal
Location: Chicago, IL
Posted Mar 12, 2024
<p>Application Deadline <p> <p>03282024 <p> <p>Address <p> <p>200 W Adams Street <p> <p>Job Family Group <p> <p>Business Management <p> <p>Performs a variety of administrative and clerical tasks financial and human resources administration and provides professional support to one or more Managers and their direct reports The role provides general offices services ensuring all administrative and operational processes and control standards are followed while seeking to determine develop and participate in implementation of improvement opportunities contributing to the effective and efficient operation of the business group <p> <ul><li>Supports the execution of strategic initiatives includes tracking metrics and milestones<li> <li>Builds effective relationships with internalexternal stakeholders<li> <li>Analyzes data and information to provide insights and recommendations<li> <li>Leads the planning coordinating and implementing department events<li> <li>Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group<li> <li>Coordinates and monitors budgets and reporting on results vs budget<li> <li>Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities<li> <li>Manages and monitors calendars and upcoming events Dispatches meeting invitations books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation Supports the coordination and implementation of department events<li> <li>Develops and maintains a filing system ensures business and operational reports forms and other documentation paper or electronic are readily available<li> <li>Supports the development of tailored messaging which may include writing editing and distributing communications eg correspondence presentations policies amp procedures<li> <li>Dispatches outgoing communications Answers central phone line responding to and resolvingescalating inquiries<li> <li>Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements<li> <li>Prepares and logs departmental expense claims and reports Tracks expenses to ensure they stay within budget<li> <li>Makes travel arrangements booking flighthotel reservations as needed<li> <li>Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming outgoing staff and contractors relocations office planning and new furniture requirements while ensuring minimal interruptions to business operations<li> <li>Maintains supplies inventory by checking stock to determine inventory level anticipating needed supplies placing and expediting orders for supplies verifying receipt of supplies<li> <li>Ensures all vacation and absence scheduling is documented takes into account critical business needs follows guidelines and is managed consistently across employees in the group identifies scheduling conflicts for resolution<li> <li>Coordinates training requirements for staff research booking cancellations confirmations etc<li> <li>Collaborates with internal and external stakeholders in order to deliver on business objectives<li> <li>Organizes work information to ensure accuracy and completeness<li> <li>Completes complex amp diverse tasks within given ruleslimits and may include handling escalations from other employees<li> <li>Analyzes issues and determines next steps<li> <li>Broader work or accountabilities may be assigned as needed<li> <ul><p><b>Qualifications<b> <p> <ul><li>Typically between 35 years of experience in an administrativeprofessional support function and postsecondary degree in related field of study desirable<li> <li>Specialized Technical knowledge <ul><li>Microsoft Suite Excel Word PowerPoint<li> <li>Clarity<li> <li>MS Teams<li> <ul><li> <ul><ul><li>Perform data analysis using Excel<li> <li>Enterprise level experience preferred<li> <li>Attend weekly staff meetings<li> <ul><ul><li>Verbal amp written communication skills Good<li> <li>Organization skills Good<li> <li>Collaboration amp team skills Good<li> <li>Analytical and problem solving skills Good<li> <ul><p><b>Compensation and Benefits<b> <p> <p>$4171500 $6700000 <p> <p><b>Pay Type <b> <p> <p>Salaried <p> <p>The above represents BMO Financial Groups pay range and type <p> <p>Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure Salaries for parttime roles will be prorated based on number of hours regularly worked For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position <p> <p>BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performancebased incentives discretionary bonuses as well as other perks and rewards BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans To view more details of our benefits please visit httpsjobsbmocomglobalenTotalRewards <p> <p><b>Were here to help<b> <p> <p>At BMO we are driven by a shared Purpose Boldly Grow the Good in business and life It calls on us to create lasting positive change for our customers our communities and our people By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world <p> <p>As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact We strive to help you make an impact from day one for yourself and our customers Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs From indepth training and coaching to manager support and networkbuilding opportunities well help you gain valuable experience and broaden your skillset <p> <p>To find out more visit us at httpjobsbmocomusen <p> <p>BMO is committed to an inclusive equitable and accessible workplace By learning from each others differences we gain strength through our people and our perspectives BMO is an equal opportunityaffirmative action employer All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law Accommodations are available on request for candidates taking part in all aspects of the selection process To request accommodation please contact your recruiter <p> <p>Note to Recruiters BMO does not accept unsolicited resumes from any source other than directly from a candidate Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes<p>
Senior HR Business Partner
Company: Intelligent Medical Objects
Location: Chicago, IL
Posted Mar 13, 2024
<p>Research shows that women and underrepresented groups only apply to jobs only if they think they meet 100 of the qualifications on a job description <b>IMO is committed to considering all candidates even if you dont think you meet 100 of the qualifications listed<b> We look forward to receiving your application<p> <p><br ><p> <p>Work that is meaningful A job that has impact Colleagues that inspire Thats what youll find at Intelligent Medical Objects IMO a growing health IT company creating clinical terminology and insights solutions that are used by more than 740000 US physicians and 4500 US hospitals to power better patient care and support meaningful analytics <p> <p><br ><p> <p><b>For all IMO positions if you live in the Greater Chicagoland Area Houston TX or Roseville CA youll be expected to work from any IMO office 2 days per week <b><p> <p><br ><p> <p><span>We are seeking a <span><b>Senior HR Business Partner<b><span> who will serve as a trusted advisor and coach to help fulfill the business objectives through human capital and people leadership <span><p> <p><br ><p> <p><span>In this role you will be responsible for peoplecentric initiatives such as performance management workforce architecture employee relations employee programs recognition etc with a primary focus on serving Intelligent Medical Objects specific business groups<span><p> <p><br ><p> <p><span>To be successful in this role you will bring a track record of HR experience within dynamic environments enthusiasm for the employee experience and a knack for cultivating meaningful genuine conversations with our people <span><p> <p><b>What Youll Do<b> <p><ul><li>Act as an HR advisor to specific business functions proactively partner with and advise leadership on peoplerelated strategy and decisions including organizational design planning compensation talent development performance etc <li> <li>Anticipate business needs and take the initiative to drive solutions in effective valueadded ways <li> <li>Provide expertise in the development and execution planning and facilitation of employee relations efforts <li> <li>Collaborate with the broader People amp Culture team to design communicate and implement core HR systems and initiatives from change management to goalsetting to engagement surveys taking lead ownership for these processes related to assigned client teams <li> <li>Assess leadership and employee development needs make recommendations and implement appropriate solutions <li> <li>Become a champion of our values and steward of our culture striving to make IMO a great environment for people to do their best work <li> <li>Frequently engage with employees to build a positive and transparent environment reflective of the companys vision for employee experience <li> <li>Analyze and provide guidance on the current organizational state and future requirements Proactively identify and recommend areas of improvement translates workforce data into meaningful plans for leadership to act upon <li> <li>Lead functional preparation for annual talent review and succession planning sessions as well as salary bonus and commission planning processes with management <li> <li>Create and implement retention strategies to minimize unwanted attrition particularly in business unit critical roles and specialty skill sets <li> <li>Partner with VP People to successfully lead organizational change initiatives <li> <li>Lead or colead various HR projects as needed <li> <ul><p><b>What Youll Need<b> <p><ul><li>6+ years of relevant Human Resources experience preferably within a tech environment <li> <li>Demonstrated experience as an HRBP supporting business leaders at a rapidly growing organization <li> <li>Strategic and empathetic thinker quick to recognize and appropriately handle business challenges <li> <li>Perceptive and thoughtful in identifying issues and developing appropriate solutions <li> <li>Outstanding service orientation sense of urgency highlevel of personal integrity <li> <li>Ability to work well under pressure and flexible in adapting and responding to changing situations <li> <li>Excellent written and verbal communication skills ability to present train influence and negotiate <li> <li>Strong interpersonal and business partnering skills along with project management and program development skills<li> <ul><p><b>What Well Give You<b> <p><ul><li>The space to be innovative and collaborative with your peers and your clients <li> <li>Training from the best Collectively weve got years of expertise in Healthcare and IT <li> <li>Part of a tightknit team that supports each other challenges each other and is looking to make a significant impact in the industry <li> <li>Excellent benefits package including competitive benefits through multiple health dental and vision plans 100 company match up to 5 contribution on your 401k flexible PTO and hours peak performance club trips and more<li> <ul><p> <p><p>LILF1 LIHybrid <p> <p><br ><p> <p>At IMO we celebrate diversity and are committed to creating an inclusive environment for all employees IMO is proud to be an equal opportunity workplace and is an affirmative action employer <p> <p><br ><p> <p>IMO also provides visa sponsorship opportunities Please dont hesitate to apply if you meet all the qualifications for this position and require visa sponsorship<p> <p><p>
Customer Success Specialist - Coordinator
Company: Wolters Kluwer
Location: Chicago, IL
Posted Mar 12, 2024
<p><b>This is a hybrid position working in the Chicago office two days a week TuesThurs and remote the other three days<b> <p> <p>Wolters Kluwer Healths Clinical Effectiveness CE organization is a fastgrowing and innovationdriven healthcare information technology HIT provider working on the front lines of clinical care Our talented team of physician and pharmacist editors technologists and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients <p> <p>CEs mission is to improve care worldwide To achieve this vision CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their workflow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care <p> <p>The Customer Success Coordinator is a key contributor within the NA Customer Success team to monitor the health of low touch customers triage case requests submitted by the Sales and Customer Success teams and coordinate the documentation of standard operating procedures <p> <p><b>Essential Duties<b> <p> <ul><li>Data AnalysisCustomer Utilization Management <ul><li>Oversee customer utilization and product utilization performance<li> <li>Analyze customer utilization patterns to identify areas of risk opportunity and need<li> <li>Conduct utilization reviews with Customer Success and Sales to provide insight to utilization and making recommendations for improvement<li> <li>Document customer risk action plans through case requests in Salesforce<li> <li>Partner internally on communication planning including lifecycle marketing targeted customer communications and thought leadership campaigns<li> <ul><li> <li>Standard operating procedure documentation <ul><li>Identify and document new SOPs as part of the business evolution<li> <li>Review maintain and update Customer Success SOPs on a regular cadence<li> <ul><li> <li>Ongoing support<li> <ul><ul><li>Management of internal renewaldriven digital marketing campaigns in collaboration with CS Sales Digital Marketing<li> <li>Support customer with adhoc advisory and utilization support<li> <li>Develop Salesforce reports and dashboards to report progress barriers and risks to leadership<li> <li>Complete adhoc projects<li> <ul><p><b>Other Related Duties<b> <p> <ul><li>Establish positive collaborative relationships with internal crossfunctional team members even under difficult or escalated circumstances<li> <li>Act and communicate professionally as a representative of the CE team<li> <li>Respond quickly and appropriately to questions needs and requests and coordinate resources to meet those needs<li> <li>Performs other duties as assigned by supervisor<li> <ul><p><b>Job Qualifications<b> <p> <p>Education <p> <p>High School Degree with relevant experience or Bachelors degree required Business Health Administration preferred <p> <p>Experience <p> <ul><li>Excellent project management and organization skills with the ability to track large volumes of cases and requests<li> <li>Dataoriented consultative approach to identifying high risk customers and create cases with actionable next steps<li> <li>Proven ability to quickly establish rapport with all levels of personnel<li> <li>Superb oral and written communication skills<li> <li>Salesforce experience preferred<li> <ul><p><b>Travel Requirements<b> <p> <p>510 travel <p> <p>LIHybrid <p> <p>EvidenceBased Clinical Decision Support System| UpToDate | Wolters Kluwer<p>
Sr Marketing Manager (CRM)
Company: Tovala
Location: Chicago, IL
Posted Mar 12, 2024
<p><span>Were Tovala a foodtech company reinventing home cooking to save consumers time Through an innovative combination of hardware software and fresh food delivery we make it incredibly simple for anyone to prepare and enjoy delicious homecooked meals without sacrificing time to do whatever matters to them Through our superior technology product experience and food quality we have separated Tovala from the busy pack of other meal delivery businesses In the process weve amassed a loyal rapidly growing following and our retention product engagement and customer NPS are all bestinclass Weve raised over $100mm from great investors like Left Lane Capital Origin Ventures Y Combinator and Comcast Ventures and have invested strongly in building a unique culture that fosters growth personal development and camaraderie<span><p> <p><br ><p> <p><span>Were looking for an experienced Senior Marketing Manager In this role you will own retention and CRM marketing spanning email push notifications and SMS Using customer insights data and crossfunctional relationships you will set priorities create strategic roadmaps that drive customer engagement and retention and ladder up to companywide KPIs We will look to you to bring in new thinking and add additional levers to the marketing toolkit Marketing experience at a growthstage company is preferred Passion for food is a must<span><p> <p><b>How youll spend your time at Tovala<b> <p><ul><li>Set and drive CRM strategy and roadmap<li> <li>Work with the product and data teams to understand our customer journey and retention model<li> <li>Identify insights that lead to opportunities to better communicate with our customers<li> <li>Establish customer and business baselines and set targets for communications<li> <li>Plan execute and measure communication tests<li> <li>Identify target audiences based on customer cohorts<li> <li>Identify how we communicate with target audiences<li> <li>Develop offers to improve our retention<li> <li>Develop creative briefs to articulate communication imagery copy and tone<li> <li>Review and provide feedback on CRM creative<li> <li>Measure and report on the impact of current communications and recommend improvement opportunitiesDirect the work of the team executing campaigns and manage multiple campaigns simultaneously<li> <li>Develop strong crossfunctional relationships with product data software and growth teams<li> <ul><p><b>Requirements<b> <p><ul><li>Minimum 5 7 years of marketing experience<li> <li>Advanced skills in Excel pivot tables and formulasConfident in creating and delivering presentations<li> <li>Experience creating managing and scaling marketing campaigns and activations<li> <li>Preferred MBA andor marketing experience at a growthstage company<li> <ul><p><b>About you<b> <p><ul><li>You are datadriven <li> <li>You understand statistical significance<li> <li>You are experienced and disciplined in testing and can quantify results<li> <li>You can create and manage complex cohorts and break them into communication segments<li> <li>You are creative and thoughtful about future segments and can create scenario plans for when communications do and do not work<li> <li>You document and are willing to challenge your assumptions<li> <li>You must understand direct and indirect attribution<li> <li>Youre a selfstarter You take the initiative to groom customer data and insights and identify opportunities to deploy projects to improve companywide objectives<li> <li>You are customerobsessed You talk to customers frequently and partner with teams across the organization to help inform project prioritization<li> <li>Youre a great communicator You write well speak well and can evangelize the CRM roadmap<li> <li>You can balance strategic prioritysetting with campaignlevel execution and testing<li> <li>Youre a great collaborator who can work with diverse people designers comms strategists product managers customer support agents etc<li> <ul><p><b>Benefits<b> <p><ul><li>Tovala uses market data geography and placement of internal employees to determine appropriate salary Additionally we offer all employees real ownership in the company in the form of a competitive equity package<li> <li>Unlimited paid time off with a minimum of 15 days off you HAVE to take<li> <li>Comprehensive healthcare coverage we really invest in<li> <li>401k with match<li> <li>Free Tovala Smart Oven and discounted Tovala meals <li> <li>Paid holidays and our winter holiday office shutdown where the offices and facilities close for a week around Christmas and New Years<li> <li>Various other perks recognition programs continued learning stipend casual dress code inoffice coffee snacks and drinks and Tovala swag<li> <ul><p> <p><p><b>The values we hold dear<b><p> <p><br ><p> <p><b>Put the team first<b><p> <p><span>We put what is best for the broader team ahead of what is best for ourselves or our immediate department <span><p> <p><b>Get st done well<b><p> <p><span>We celebrate people at all levels for delivering high impact work that expands the bounds of what were able to do<span><p> <p><b>Connect the dots<b><p> <p><span>We engage with curiosity to learn how our work impacts others so that we can problemsolve holistically and work collaboratively<span><p> <p><b>Be Direct<b><p> <p><span>We share our perspective openly and directly even when it feels difficult to do so<span><p> <p><b>Embrace the obstacles<b><p> <p><span>We rise to meet challenges with a sense of urgency resolve and optimism<span><p> <p><b>Champion the customer<b><p> <p><span>We consider and prioritize our customer in all of our decisions<span> <p> <p><br ><p> <p><span>At Tovala were committed to building a workplace that represents a variety of backgrounds skills and perspectives and do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status Everyone is welcome here <span><p> <p><p>
Software Engineer, Data
Company: Etsy
Location: Chicago, IL
Posted Mar 12, 2024
<p><b>Company Description<b> <p><p>Reverb is the largest online marketplace dedicated to buying and selling new used and vintage musical instruments Since launching in 2013 Reverb has grown into a vibrant community of buyers and sellers all over the world By focusing on inspiring content price transparency musicianfocused eCommerce tools a musicsavvy customer service team and more Reverb has created an online destination where the global music community can connect over the perfect piece of music gear<p> <p>We believe that music makes the world a better place which is why our mission is to make the world more musical Sales on Reverb help support Reverb Gives which provides youth music education programs across the world with instruments they need to make music<p> <p><b>Job Description<b> <p><p>Our Engineering organization takes pride in crafting extraordinary software in service of our mission We take an active role in product ownership by measuring the impact of features we release collaborating with internal partners fixing bugs and ultimately building products and features that have a measurable impact on the business Our team works together pairing on design and coding patterns peerreviewing code and elevating other developers through continuous mentorship and learning opportunities<p> <p>As part of Reverbs Data Engineering team youll help build a platform to enable confident informed decisions and products that scale along with our business We are a small forwardthinking team looking for creative engineers who can face a wide range of problems researching and implementing innovative solutions that make the most of our data This is a fulltime hybrid position located in Chicago reporting to the Sr Engineering Manager of our Data team The base salary range will be $113000 $147000 USD per year<p> <p>Responsibilities<p> <ul><li>Actively contribute to building out our machine learning platform by partnering with our data science search science and product teams who are focused on launching ML models for search recommendations and other areas<li> <li>Maintain and improve our data pipelines and warehouse to ensure our users have timely access to accurate data Our current stack uses Python Airflow Redshift dbt Looker and more<li> <li>Collaborate with data analysts and other internal partners across the organization to find exciting insights within our data and make them available to our product teams<li> <li>Build and share a deep understanding of your chosen languages framework or other area of expertise Push yourself and the team to be continuously learning and growing<li> <li>Demonstrate a sense of ownership for your work including understanding requirements crafting solutions and building robust testing plans to ensure the highest data quality<li> <li>Participate in pairing sessions code reviews and other team habits<li> <ul><p><b>Qualifications<b> <p><p>We use a wide variety of languages frameworks and databases so there are many skills and experiences that would make you a good fit for our team including<p> <ul><li>Python in data engineering web andor ML applications<li> <li>ETLELT pipelines and data warehousing<li> <li>Relational databases including data modeling performance optimizations and crafting SQL queries<li> <li>Understanding of different types of data storage and their tradeoffs<li> <li>Ability to collaborate with engineering peers data scientists data analysts and other business and product partners<li> <li>Familiarity with AWS infrastructure<li> <li>Experience in agile development<li> <li>Familiarity with machine learning techniques pipelines and applications<li> <ul><p><b>Additional Information<b> <p><p>Reverb offers compensation packages that include base bonus and equity in the form of Etsyrestricted stock units Some of our key benefits include but are not limited to the following<p> <ul><li>100 paid premiums for medical dental and vision coverage for the employee spouse or domestic partner and all eligible dependents Medical coverage includes genderaffirming care<li> <li>Life ADampD and supplemental longand shortterm disability insurance<li> <li>A matching 401k<li> <li>A generous PTO policy that includes vacation sickmental health days plus 11 paid holidays and two floating holidays<li> <li>Professional development and continued learning opportunities through access to mentoring 11 coaching and platforms like Skillsoft LinkedIn Learning and Codecademy <li> <li>18 weeks of genderneutral parental leave for the birth or adoption of a child<li> <li>Up to $25000 reimbursement of adoption andor surrogacyrelated expenses<li> <li>Paid sabbatical program<li> <li>$1000 annual worklife stipend<li> <li>Access to free supplemental online mental health services and meditation apps Ways to give back to your community through a charitable contribution match and volunteer time off<li> <ul><p>At Reverb we believe that a diverse equitable and inclusive workplace makes us a more relevant and resilient company We welcome people from all backgrounds ethnicities cultures and experiences Reverb is an equalopportunity employer We do not discriminate on the basis of race color ancestry religion national origin sexual orientation age citizenship marital or family status disability gender identity or expression veteran status or any other legally protected status We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment<p> <p>We know that the impostor syndrome and confidence gap are real Please do not hesitate to apply<p> <p><strong>LIDC1<strong><p>
Sr. Manager, Consumer Deposit Products
Company: Alliant Credit Union
Location: Chicago, IL
Posted Mar 12, 2024
<p><b> Start a Rewarding Career with Alliant <b><br >In this role you will manage deposit and transactions by developing and maintaining a comprehensive roadmap to build competitive profitable deposit products that support the member experience Develop a comprehensive gotomarket strategy for deposit products including product acquisition retention engagement and multiproduct Responsible for competitive intelligence member experience improvement and product reporting<br ><b> Responsibilities <b><br ><p><ul><li> Own consumer deposit product suite as governed by regulations terms conditions and financial value <li> <li> Develop robust product roadmaps designed to provide financial value to members and attract new members <li> <li> Seek and develop opportunities to improve member experience and reduce friction <li> <li> Assess marketplace competition around product offerings pricing and experience Create product pricing strategies based on competitive analysis costs and balance sheet and present to leadership for alignment <li> <li> Identify opportunities for product revisions and for new products based on market input and competitive assessments <li> <li> Develop product specifications and identify required resources for development <li> <li> Partner with other areas such as plastic card operations to ensure operational excellence and expected member debit amp payment experience <li> <li> Partner with other teams such as marketing to develop and execute deposit and member growth marketing campaigns <li> <li> Ensure disclosures and marketing materials are compliant with relevant regulations <li> <li> Provide ongoing monthly and annual reporting and analysis for the portfolio <li> <li> Prioritize a backlog of deposit product enhancements against member feedback and market conditions <li> <li> Maximize financial performance of the deposits and new member growth <li> <li> Develop annual business plan direction for deposits and assigned <li> <li> Maintain a current knowledge of changing legislation and regulatory climate and recommend changes to products and services <li> <li> Plan oversee and lead the work of the team to meet functional and individual operational objectives and goals Coach mentor and develop staff including overseeing new employee onboarding and providing career development planning and opportunities Responsible for hire fire performance discipline and problemresolution decisions <li> <ul><p><br ><b> Qualifications <b><br ><strong>Education<strong> <br ><p><ul><li> Bachelors Degree Marketing or Related Minimum <li> <li> Graduate Degree Marketing or Related Preferred <li> <ul><p><br ><strong>Years of Experience<strong><br ><p><ul><li> 7 years Marketing product management or related <li> <li> 3 years People Management <li> <li> 3 years Deposit product management Preferred <li> <ul><p><br ><strong> In Lieu of Education <strong><br ><p><ul><li> 10 years Marketing product management deposit product management including people management <li> <ul><p><br ><strong> You will benefit from <strong><br ><p><ul><li> Competitive medical dental and free vision benefits <li> <li> Paid parental leave <li> <li> Competitive compensation plan <li> <li> Gym memberships discounts <li> <li> Generous PTO and banking holidays off <li> <li> Tuition reimbursement <li> <li> 401k with immediate employer match and vesting <li> <ul><p><br >Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act Ensures compliance with all applicable state and federal laws company procedures and policies Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts complies with Privacy Act directives<br >The responsibilities listed do not contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this position Duties responsibilities and activities may change at any time with or without notice<p>
Deputy Head of Business
Company: Enova
Location: Chicago, IL
Posted Mar 12, 2024
<p><strong><span>BIHybrid LIHybrid<span><strong><p> <p><strong>About the role<strong><p> <p>As a Deputy Head of Business NetCredit Line of Credit you will directly support the leader of one of Enovas product line teams in developing strategy and managing the business daytoday in order to deliver results and provide the best possible experience for our customers Youll play a key role in budgeting and financial planning monitoring business performance and longerterm strategic initiatives This role requires a high degree of collaboration with other teams and offers a path to other leadership roles at Enova<p> <p><strong id=docsinternalguid61385ad67fff7d27e19e6dd81a3c3fc3>Responsibilities<strong><p> <ul><li>Supporting the PampL Leader in developing a comprehensive product line strategy and collaborating with our marketing operations finance and other teams to ensure its execution<li> <li>Assist in financial forecasting and budgeting to ensure accurate financial planning and provide insights for strategic decisionmaking<li> <li>Analyze market trends customer needs and competitor activities to identify areas for revenue growth and develop actionable plans<li> <li>Monitoring and analyzing key performance indicators KPIs and financial metrics to track business performance identify trends and implement corrective actions when necessary<li> <li>Collaborate with the PampL Leader in leading and mentoring a team providing guidance performance feedback and fostering a culture of continuous improvement<li> <ul><p><strong id=docsinternalguid6d8644b97fff9533e80d426ad0d250f1>Requirements<strong><p> <ul><li>Bachelors or Masters degree in Engineering Business Finance or a related field <li> <li>3 or more years of leadership experience preferably in product line operations or finance and the ability to collaborate and motivate teams to achieve targets and exceed expectations<li> <li>Strong financial acumen and understanding of financial statements budgeting forecasting and financial analysis<li> <li>Excellent analytical and problemsolving skills with the ability to translate data into actionable insights and support decisionmaking<li> <li>Demonstrated ability to contribute to the development and execution of strategic plans that drive revenue growth and improve profitability<li> <li>Resultsoriented mindset with a focus on delivering measurable outcomes and driving continuous improvement<li> <ul><div> <p><strong>Benefits amp Perks<br ><strong><p> <ul><li>Hybrid roles entail working inoffice from Tuesday to Thursday with the choice to work remotely on Mondays and Fridays<li> <li><span>Health dental and vision insurance including mental health benefits<span><li> <li><span>401k matching plus a roth option US Based employees only<span><li> <li><span>PTO amp paid holidays off<span><li> <li><span>Sabbatical program for eligible roles<span><li> <li><span>Summer hours for eligible roles<span><li> <li><span>Paid parental leave<span><li> <li><span>DEI groups BLACK Enova HOLA Enova Women Enova Pride Enova South Asians Enova APEX Enova and Parents Enova<span><li> <li><span>Employee recognition and rewards program<span><li> <li><span>Charitable matching and a paid volunteer dayPlus so much more<span><li> <ul><p><strong>About Enova<strong><p> <p><span>Enova International is a leading financial technology company that provides online financial services through our AI and machine learningpowered Colossus™platform We serve nonprime consumers and businesses alike while offering worldclass technology and services to traditional banksin order to create accessible credit for millions<span><span> <span><p> <p><span>Being a valuesdriven organization is at the core of Enovas success We live our values by listening to our customers challenging assumptions thinking big setting high expectations and hiring and developing the best Through our values and our commitment to making Enova an awesome place to work we maintain an environment of inclusion and culture where our employees can thrive You can learn more about Enovas values and culture <span><span>here<span><span> <span><p> <p><span>It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job without regard to any other classification protected by federal state or local law California Applicants Click<span><span> <span><span>here<span><span> to review our California Privacy Policy for Job Applicants<span><p> <div>
Manager, SW, Dev Ops Eng
Company: Northern Trust
Location: Chicago, IL
Posted Mar 12, 2024
<p><b>About Northern Trust<b> <p> <p>Northern Trust a Fortune 500 company is a globally recognized awardwinning financial institution that has been in continuous operation since 1889 <p> <p>Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service <p> <p>Major Duties Identifies and solves technical and operational problems understands and recognizes broader impact across the department Guided by policies and departmental plan impacts the teams ability to achieve service quality and timeliness of objectives <p> <p>Knowledge Applies understanding of the business and how own area integrates with others to achieve departmental objectives Guides and influences others either internally or externally to adopt a different point of view <p> <p>Experience Manages one or more teams adapts department plans and priorities to meet shortterm service andor operational objectives <p> <p><b>Working with Us<b> <p> <p>As a Northern Trust partner greater achievements await You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas <p> <p>Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose <p> <p>Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies Build your career with us and apply today MadeForGreater <p> <p><b>Reasonable accommodation<b> <p> <p>Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at MyHRHelpntrscom <p> <p>We hope youre excited about the role and the opportunity to work with us We value an inclusive workplace and understand flexibility means different things to different people <p> <p>Apply today and talk to us about your flexible working requirements and together we can achieve greater<p>
Cloud Product Developer Private Marketplace
Company: Northern Trust
Location: Chicago, IL
Posted Mar 12, 2024
<p><b>About Northern Trust<b> <p> <p>Northern Trust a Fortune 500 company is a globally recognized awardwinning financial institution that has been in continuous operation since 1889 <p> <p>Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service <p> <p>ROLE SUMMARY <p> <p>The Northern Trust Cloud Center of Excellence CCOE is responsible for and supports Public Cloud Core Platforms Cloud Architecture Cloud Engineering Cloud Operations Cloud Product Ownership Modern Application Development Acceleration Private Cloud Platforms and the Cloud Business Office CBO <p> <p>The CCOE resides in Northern Trusts Enterprise Architecture group and provides foundational cloud infrastructure capabilities and cloud services to all business units globally The CCOE is a highperforming Agile group focused on delivering secure scalable automated compliant and costeffective cloud solutions <p> <p>The Cloud Business Office will establish and lead a dedicated function within the CCOE focused on running Cloud as a Business Financial Operations FinOps Governance Compliance Audit Response Jurisdictional Compliance Product Ownership and Project Oversight <p> <p>The Cloud Product Developer and Communications Lead will establish and lead a dedicated function within the CBO focused on assisting Product Owners effectively implement and mature capability functions to satisfy client needs with security and risk framework compliance It will also develop and lead the CBO communication program to interfacing Technology Product and Business line forums or stakeholders <p> <p>This role will interface directly with Technology Communications Finance Procurement Legal and Vendor Management Cloud Product Owners and Communications <p> <p>A strict adherence to datadriven approaches and a relentless bias towards automation and tooling will be required to sufficiently scale functionality across the Northern Trust enterprise <p> <p>Working within the CCOE is to be at the cutting edge of cloud technology within the context of one of the worlds leading financial institutions at a time when adoption of these technologies is increasing rapidly <p> <p>Northern Trust seeks individuals that are highly selfmotivated eager to learn and are as effective working independently as they are working in a team environment A strong aptitude towards selfdevelopment and growth is highly desired <p> <p>Product Development <p> <p> Develops and maintains a product development playbook for Cloud platform and data product owners which includes required activities and deliverables for effective and industry standard product ownership <p> <p> Coordinates alignment and support for CCOE product owners if assigned on major projects to develop new cloud products or enhancements to an existing product for an assigned product line <p> <p> Interface regularly with Cloud Service Providers and Business Unit Solutions teams to manage billinginvoicing and to createmaintain priorities forecasts and feedback groups <p> <p> Interact with product owners consumers and finance to provide guidance on chargeback activities and to resolve disputes <p> <p> Work directly with Business Unit Solutions teams to provide insights into available cloud products engage in discovery as needed and provide optimization recommendations based on both present and future planned cloud product patterns <p> <p> Participates in Cloud Governance Business Office and management meetings and decisionmaking processes to understand business plans and expectations of the group <p> <p> Establishes a consistent marketingproduct development planning process including sufficient background information on the market and competitive environment <p> <p>Compliance <p> <p> Assist in global compliance initiatives and audit outcomes in concert with Cloud Control lead to translate compliance framework to easily understood steps and framework <p> <p> Maintains a thorough knowledge and awareness of legal requirements regulatory environment legislative changes and marketing trends in the financial services industry to determine the <p> <p>direction for new products or enhancements to existing products <p> <p>Communication <p> <p> Participate and support the Public Cloud Product Owner function contributing to business outcomes and roadmap definitions product visions product backlogs release coordination and feature implementation <p> <p> Provide strong stakeholder and client service by developing and sustaining excellent working relationships with business and application teams throughout Northern Trust The ability to present and represent owned services to senior management is required <p> <p> Creates and maintains effective stakeholder communication programs <p> <p>General <p> <p> Support Cloud Community of Practice model to enable sharing of lessons learned standards and best practices among cloud stakeholders <p> <p> Collaborate with Finance Risk Cyber Security and Communications to ensure alignment between these Enterprise functions and CCOE processes procedures and execution <p> <p> Be an active participant in CCOE leadership collaborating setting direction and making decisions to turn Northern Trust into a Public Cloud First organization <p> <p>QUALIFICATIONS Open mind with the ability to selfteach and an interest in learning new things Strong experience communicating effectively to management at all levels Provides leadership and guidance to staff fostering an environment that encourages employee participation teamwork and communication <p> <p> Ensures Cloud product management is developing leading tools and improving existing investment solutions and ensures the business unitfunction has the proper strategic vision to develop and execute new products <p> <p> Candidates must be highly motivated and capable of working independently and in a teamoriented collaborative environment <p> <p> 5+ years of experience in managing Agile lifecycle development activities and capable training to others <p> <p> Strong attention to detail strong organizational skills strong communication and presentation skills strong leadership skills <p> <p> Ability to adapt to changing requirements and constraints <p> <p> Ability to use creative thinking and advanced problemsolving skills <p> <p> Experience managing a globally diverse team <p> <p> Carries out complex initiatives involving multiple disciplines andor ambiguous issues <p> <p> Displays a balanced crossfunctional perspective liaising with the business to improve efficiency effectiveness and productivity <p> <p>Product Development <p> <p> Develops and maintains a product development playbook for Cloud platform and data product owners which includes required activities and deliverables for effective and industry standard product ownership <p> <p> Coordinates alignment and support for CCOE product owners if assigned on major projects to develop new cloud products or enhancements to an existing product for an assigned product line <p> <p> Interface regularly with Cloud Service Providers and Business Unit Solutions teams to manage billinginvoicing and to createmaintain priorities forecasts and feedback groups <p> <p> Interact with product owners consumers and finance to provide guidance on chargeback activities and to resolve disputes <p> <p> Work directly with Business Unit Solutions teams to provide insights into available cloud products engage in discovery as needed and provide optimization recommendations based on both present and future planned cloud product patterns <p> <p> Participates in Cloud Governance Business Office and management meetings and decisionmaking processes to understand business plans and expectations of the group <p> <p> Establishes a consistent marketingproduct development planning process including sufficient background information on the market and competitive environment <p> <p>Compliance <p> <p> Assist in global compliance initiatives and audit outcomes in concert with Cloud Control lead to translate compliance framework to easily understood steps and framework <p> <p> Maintains a thorough knowledge and awareness of legal requirements regulatory environment legislative changes and marketing trends in the financial services industry to determine the <p> <p>direction for new products or enhancements to existing products <p> <p>Communication <p> <p> Participate and support the Public Cloud Product Owner function contributing to business outcomes and roadmap definitions product visions product backlogs release coordination and feature implementation <p> <p> Provide strong stakeholder and client service by developing and sustaining excellent working relationships with business and application teams throughout Northern Trust The ability to present and represent owned services to senior management is required <p> <p> Creates and maintains effective stakeholder communication programs <p> <p>General <p> <p> Support Cloud Community of Practice model to enable sharing of lessons learned standards and best practices among cloud stakeholders <p> <p> Collaborate with Finance Risk Cyber Security and Communications to ensure alignment between these Enterprise functions and CCOE processes procedures and execution <p> <p> Be an active participant in CCOE leadership collaborating setting direction and making decisions to turn Northern Trust into a Public Cloud First organization <p> <p>QUALIFICATIONS Open mind with the ability to selfteach and an interest in learning new things Strong experience communicating effectively to management at all levels Provides leadership and guidance to staff fostering an environment that encourages employee participation teamwork and communication <p> <p> Ensures Cloud product management is developing leading tools and improving existing investment solutions and ensures the business unitfunction has the proper strategic vision to develop and execute new products <p> <p> Candidates must be highly motivated and capable of working independently and in a teamoriented collaborative environment <p> <p> 5+ years of experience in managing Agile lifecycle development activities and capable training to others <p> <p> Strong attention to detail strong organizational skills strong communication and presentation skills strong leadership skills <p> <p> Ability to adapt to changing requirements and constraints <p> <p> Ability to use creative thinking and advanced problemsolving skills <p> <p> Experience managing a globally diverse team <p> <p> Carries out complex initiatives involving multiple disciplines andor ambiguous issues <p> <p> Displays a balanced crossfunctional perspective liaising with the business to improve efficiency effectiveness and productivity <p> <p><b>Working with Us<b> <p> <p>As a Northern Trust partner greater achievements await You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas <p> <p>Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose <p> <p>Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies Build your career with us and apply today MadeForGreater <p> <p><b>Reasonable accommodation<b> <p> <p>Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at MyHRHelpntrscom <p> <p>We hope youre excited about the role and the opportunity to work with us We value an inclusive workplace and understand flexibility means different things to different people <p> <p>Apply today and talk to us about your flexible working requirements and together we can achieve greater<p>