Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Patient Care Technician

Company: DaVita

Location: Athens, GA

Posted Jan 24, 2025

Assistant Manager, Merchandising - Avalon

Company: Gap Inc.

Location: Alpharetta, GA

Posted Jan 24, 2025

Gap, an iconic American brand, is seeking an Assistant Manager with 1-3 years of retail management experience. The role involves setting the store's tone, driving sales, and leading a high-performing team. Responsibilities include customer and product operations, merchandising, talent development, and ensuring compliance with standards. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Gap is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and for Diversity.

Pharmacy Technician

Company: CVS Health

Location: Buford, GA

Posted Jan 24, 2025

Director Organization Transformation & PPL M&A

Company: Autodesk

Location: Atlanta, GA

Posted Jan 24, 2025

Autodesk is seeking a Director for Organization Transformation and People and Places (PPL) M&A. This role involves leading the Organization Transformation Consulting Practice and People M&A strategy, acting as the steward of Autodesk's Organization Transformation Framework, and overseeing end-to-end People M&A processes. The individual will partner with various cross-functional teams, including Chiefs of Staff, Corporate Development, and Business Leaders, to navigate critical projects. Responsibilities include evolving the operating model for Organization Transformation work, defining governance, and establishing strong relationships with stakeholders. Minimum qualifications include 8-10 years of work experience in Org Transformation Efforts and HR M&A/Deal experience, with a preference for tech industry experience and consulting industry knowledge.

Stock Worker and Receiver

Company: Sodexo

Location: Savannah, GA

Posted Jan 24, 2025

Sr. Principal Technical Program Lead

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 24, 2025

The Staff Technology team at Chick-fil-A is responsible for enhancing the digital workplace for employees, driving innovation, and ensuring a well-designed integration of digital tools and platforms. This role involves defining the strategy and objectives for the staff digital experience, leading user research, and influencing a portfolio of technical initiatives. The ideal candidate should have extensive experience in leading large, complex technical initiatives, implementing human-centered design systems, and driving major change initiatives with high user adoption. They must possess strong communication skills, stakeholder management abilities, and a servant spirit with a strong sense of stewardship.

Phlebotomist - Part Time

Company: Labcorp

Location: Loganville, GA

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Americus, GA

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Controller (Nonprofit)

Company: GHJ

Location: Atlanta, GA

Posted Jan 24, 2025

GHJ Search and Staffing, the recruitment division of a prominent national accounting and advisory firm, is seeking a Controller for a well-known nonprofit organization in Atlanta. The role involves managing all aspects of accounting, financial statements, general ledger reconciliations, payroll, accounts payable, accounts receivable, budgeting, tax compliance, and revenue recognition. The Controller will also maintain and enforce all accounting policies and procedures, monitor cash flow, prepare financial reports, and provide monthly budget reports. The ideal candidate should have a Bachelor's degree in accounting or finance and 2+ years of experience in the nonprofit sector. Benefits include 100% paid health insurance, generous PTO, several holiday breaks, and flexible schedules.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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