Customer Experience Jobs in Atlanta, GA

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Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Customer Service - Donor Support Technician

Company: CSL

Location: Decatur, GA

Posted Jan 24, 2025

The job description outlines responsibilities for preparing donors and equipment for pheresis processes, monitoring the process, and maintaining a clean work environment. The role involves using a PDA to record incidents, ensuring accurate donor data recording, and adhering to safety protocols. The position requires a high school diploma or equivalent, with at least three months of relevant work experience. The work environment is fast-paced and may involve lifting up to 25 pounds. CSL Plasma, the employer, is a global organization committed to collecting human plasma for those with rare diseases.

Financial Advisor - No Experience Required

Company: Edward Jones

Location: Atlanta, GA

Posted Jan 24, 2025

Edward Jones is offering a career as a financial advisor, a role that involves partnering with clients to achieve their long-term financial goals. As a financial advisor, you'll develop and grow your own practice, supported by a robust network. The company values an inclusive environment and unique professional backgrounds. The role involves building relationships, understanding clients' needs, and creating personalized strategies. The compensation package includes paid training, salary for the first five years, and opportunities for commissions, profit sharing, and incentive travel. The company also offers comprehensive benefits and a culture of continuous improvement and professional development.

Service Technician II

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 24, 2025

Oracle Technical EPM Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Technology, Software Engineering, Data and Product - United States - 2025 ReEntry Program

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 24, 2025

JPMorganChase's ReEntry program supports experienced professionals on career breaks, offering a 15-week fellowship program with potential for permanent employment. The firm values diversity and experience, operating globally with a focus on technology and data. They seek tech professionals with diverse skills, offering competitive rewards and benefits. JPMorganChase is an equal opportunity employer, committed to diversity and inclusion.

Senior Director, Reskilling

Company: Salesforce

Location: Atlanta, GA

Posted Jan 24, 2025

Accounting Manager - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

Bar Beverage Attendant

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time Bar Beverage Attendant. The role involves creating tasty beverages, maintaining cleanliness, and ensuring customer satisfaction. The company offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

Senior Camunda Architect

Company: Infosys

Location: Atlanta, GA

Posted Jan 24, 2025

SAP - Finance A/R Functional Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Enterprise Performance team specializes in optimizing operations across entire organizations, from strategy to implementation and operation. The SAP Finance A/R Functional Manager role involves working on SAP S/4 implementation projects, focusing on Finance AR functional roles and architecting for S/4 projects. Deloitte's Government and Public Services (GPS) practice serves federal, state, local government clients, and public higher education institutions, aiming to help clients anticipate disruption and fulfill their mission promise. The role requires a Bachelor's degree, expertise in transforming custom processes to standard using SAP Fiori, and knowledge of SAP S4 Financials integration with Sales, Purchasing, and other modules. Leadership skills and the ability to conduct complex solutioning workshops are also desired. The wage range for this role is $124,950 to $208,250.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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