Customer Experience Jobs in Atlanta, GA

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Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Modeling Actuary (Hybrid)

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum, a Fortune 500 company, is seeking an Associate Actuary for its Long-Term Care modelling team. The role involves optimizing model capabilities, collaborating with stakeholders, and gaining business exposure. Minimum qualifications include five years of relevant actuarial and modelling experience, preferably with Prophet. The position offers a competitive salary range of $89,400.00-$183,500.00 along with comprehensive benefits including health, vision, dental, disability insurance, performance-based incentives, paid time off, and a 401(k) plan with employer match.

Service Technician

Company: Coca-Cola

Location: Savannah, GA

Posted Jan 24, 2025

Management Trainee

Company: Enterprise Mobility

Location: Newnan, GA

Posted Jan 24, 2025

Advisory Manager

Company: ZS

Location: Atlanta, GA

Posted Jan 24, 2025

Sales Management Trainee

Company: Enterprise Mobility

Location: Dublin, GA

Posted Jan 24, 2025

Enterprise Mobility is currently hiring for its Management Training Program, offering a clear career path with opportunities in various fields. The position includes comprehensive training, mentoring, and a robust benefits package such as competitive compensation, health insurance, 401(k) retirement plan, and employee discounts. The role involves serving as a face of the company, handling customer service, sales, marketing, finance, and operations. The ideal candidate must have a Bachelor's degree, a valid driver's license, and authorization to work in the US.

Sales Management Trainee

Company: Enterprise Mobility

Location: Tifton, GA

Posted Jan 24, 2025

Enterprise Mobility is currently hiring for its Management Training Program, offering a clear career path with opportunities in various fields. The role involves serving as a face of the company, handling customer service, sales, marketing, finance, and operations. The company provides comprehensive benefits, including competitive compensation, health insurance, 401(k) retirement plan, and employee discounts. The position requires a Bachelor's degree, a valid driver's license, and authorization to work in the US.

Private Client Advisor II

Company: Merrill

Location: Atlanta, GA

Posted Jan 24, 2025

Registered Nurse

Company: DaVita

Location: Peachtree City, GA

Posted Jan 24, 2025

Sales Consultant - Decatur

Company: Sysco

Location: Decatur, GA

Posted Jan 24, 2025

Sysco Atlanta, LLC is seeking a full-time Outside Sales professional with 0-1 years of experience. The role involves promoting the company's products and services, building relationships with customers, and achieving sales and profit goals. Key responsibilities include developing new business, penetrating existing accounts, and minimizing lost business. The position offers a competitive base salary, bonus, promotional incentives, car allowance, and a robust benefits package. The ideal candidate should have a Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts, or related discipline, or equivalent experience. Preferred qualifications include bilingualism, restaurant management, foodservice outside sales, and chef experience. The role requires a valid driver's license, clean driving record, and current automobile insurance.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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