Customer Experience Jobs in Atlanta, GA

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Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Shift Lead

Company: Walgreens

Location: Marietta, GA

Posted Jan 24, 2025

Senior Knowledge Analyst - Travel Technology

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Jan 24, 2025

As a Senior Knowledge Analyst (SKA) in BCG's Travel, Cities and Infrastructure Practice Area, you'll work in a global team, delivering value to clients through expertise and knowledge assets. You'll contribute to cases, proposals, and client workshops, and occasionally travel to serve clients onsite. You'll support commercialization efforts, develop intellectual property, and onboard/train junior colleagues. The role requires 1-2+ years of consulting experience in travel technology or equivalent industry experience. Strong knowledge in core Travel Technology topics is preferred. You'll work closely with clients, BCG Project Leaders, and colleagues, contributing to case teams and business development.

Shift Lead

Company: Walgreens

Location: Newnan, GA

Posted Jan 24, 2025

Shift Lead

Company: Walgreens

Location: Atlanta, GA

Posted Jan 24, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Atlanta, GA, with a salary range of $17 - $19 per hour.

Facility Manager

Company: US Foods

Location: College Park, GA

Posted Jan 24, 2025

US Foods is seeking a Manager, Facility with at least 5 years of maintenance management experience. The role involves managing daily work and safety of associates, creating a culture of safety, leading staff selection and development, and managing labor hours within budget. The Manager will also develop business relationships with third-party vendors, manage facility assets, and comply with local, state, and federal regulatory agencies. The position requires strong problem-solving skills, excellent communication, and proficiency in Microsoft Office Suite. 10% travel is required.

Plasma Processing Technician

Company: CSL

Location: Decatur, GA

Posted Jan 24, 2025

The job involves collecting plasma samples, ensuring proper storage, and maintaining equipment. Responsibilities include following Standard Operating Procedures (SOPs) for sampling, testing, shipping, and storage of plasma. The role requires attention to detail, sterile technique, and ability to work in a fast-paced environment. The position also involves maintaining a clean work environment, ensuring sufficient supplies, and promoting safety. Bilingual skills may be required, and the role may involve cross-training in other areas. The job offers paid sick leave and the option to participate in a 401(k) savings program.

Tax Senior Manager - DART (Depreciation Analysis and Reporting Tool)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Tax Senior Manager for the FTS-DART group. The role involves providing tax consulting and compliance services to a diverse client base, managing engagement teams, and overseeing complex federal tax compliance projects. The ideal candidate should have 8+ years of experience in core federal tax compliance, a relevant degree, and active accreditations like CPA, attorney, or Enrolled Agent. Preferred qualifications include advanced degrees, Big 4 experience, and strong communication skills. The role offers opportunities for professional development and a competitive wage range of $131,740 to $299,910.

Pharmacy Technician

Company: Walgreens

Location: Valdosta, GA

Posted Jan 24, 2025

The role involves assisting the pharmacist in the practice of pharmacy, adhering to state, federal, and company regulations. Duties include using pharmacy systems for patient and drug information, processing prescriptions, and maintaining pharmacy systems and cash registers. The individual is expected to engage customers, resolve issues, and deliver a positive customer experience. They will also assist in inventory management, clinical services, and maintaining good relationships with the local medical community. The role requires flexibility, good math and computer skills, and preferably PTCB or ExCPT certification.

Day Cleaner

Company: Boxer Property Management

Location: Atlanta, GA

Posted Jan 24, 2025

The Day Cleaner role involves maintaining clean, sanitary, and orderly environments for tenants, employees, and the public. Key responsibilities include dusting, cleaning and disinfecting various surfaces, replenishing supplies, emptying trash, wiping down walls, and identifying potential safety or maintenance issues. The position requires a high school diploma or equivalent, experience in a service environment, and the ability to lift 50 pounds. Bilingual candidates are preferred, and reliable transportation is necessary.

Tax Manager - Financial Svcs-Hedge Fund Tax (East Region City Locations)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte Tax LLP is seeking a Tax Manager with 5+ years of experience in tax planning services or preparing and reviewing client work papers and income tax returns. The ideal candidate should have a solid understanding of Subchapter K, financial products, wash sale and constructive sale rules, and aggregate allocations. They will identify complex tax issues, provide tax analyses, and manage projects. The role involves coordinating with clients, training and supervising staff, and attending training for personal development. Deloitte offers a competitive wage range of $84,980 to $193,440, along with potential annual incentives and a diverse, inclusive culture.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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