Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Lead Product Support Representative

Company: UKG

Location: Atlanta, GA

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking passionate professionals with expert-level experience in HCM, Payroll, HR, or Taxes. The role involves problem-solving complex customer issues, product mastery, coaching, and mentoring. UKG offers a supportive work environment with comprehensive benefits, including wellness programs, tuition reimbursement, and customizable expense reimbursement. The company is committed to diversity and inclusion, and is on the cusp of something special with its AI-powered product portfolio.

General Laborer - Material Handler

Company: 48forty Solutions

Location: Atlanta, GA

Posted Jan 24, 2025

Relogistics, a leading pallet management services company in North America, is hiring an RPC Sorter for their Atlanta location. The role involves hand sorting containers onto pallets, ensuring quality standards, and maintaining efficiency. The job offers competitive pay, holiday pay, referral bonuses, and long-term career advancement. The work environment is challenging, requiring physical strength and ability to work in various conditions, but it comes with a great team environment and comprehensive benefits.

Branch Operations Associate Manager - 280 Bypass

Company: Wells Fargo

Location: Columbus, GA

Posted Jan 24, 2025

Wells Fargo is hiring for a Branch Operations Associate Manager (LO) role in the Consumer, Small & Business Banking division. The role involves leading and supervising risk and operations of teller functions, providing feedback for improving customer and colleague experience, managing daily operations of the teller line, and coaching a diverse team of direct reports. The ideal candidate should have 2+ years of customer service or issue resolution experience, 1+ year of leadership experience, and strong communication and problem-solving skills. The role requires working most Saturdays and meeting CFPB qualification requirements.

Merchandise Department Supervisor

Company: The TJX Companies, Inc.

Location: Canton, GA

Posted Jan 24, 2025

TJ Maxx Store 1131 in Canton, GA is seeking a flexible, organized, and team-oriented individual for a merchandising role. The position involves executing receiving and merchandising standards, ensuring a clean and organized store, and providing excellent customer service. The ideal candidate should have 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $13.00 to $13.50 per hour. TJ Maxx values diversity and inclusivity, embracing each employee's unique perspectives.

Customer Engineer, Infrastructure Modernization, Greenfield, Google Cloud

Company: Google

Location: Atlanta, GA

Posted Jan 24, 2025

Google Cloud is seeking a Customer Engineer with extensive experience in cloud native architecture, infrastructure engineering, and security concepts. The role involves facilitating productive, mobile, and collaborative work for customers using Google Cloud products. Responsibilities include identifying business opportunities, resolving technical blockers, and guiding customers through application modernization. The position offers a competitive salary range of $142,000-$214,000 + bonus + equity + benefits, and the opportunity to work in a diverse, inclusive environment. The ideal candidate will have experience in migrating applications to cloud platforms, understanding networking concepts, and building customer relationships.

Registered Nurse

Company: DaVita

Location: Conyers, GA

Posted Jan 24, 2025

Utility Worker

Company: Sodexo

Location: Savannah, GA

Posted Jan 24, 2025

Mulesoft Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Field Solution Architect II, AI Infrastructure, South, Google Cloud

Company: Google

Location: Atlanta, GA

Posted Jan 24, 2025

Google Cloud is seeking an Enterprise AI Infrastructure Field Solution Architect. The role involves supporting sales teams in deploying Google Cloud's AI/ML accelerators at various organizations. Key responsibilities include designing large-scale AI platforms, demonstrating Google Cloud's differentiation, and influencing Google Cloud strategy. The ideal candidate should have extensive experience with cloud infrastructure, distributed training, and machine learning model operationalization. Preferred qualifications include experience with large models, containerization, and performance profiling tools. The US base salary range for this full-time position is $142,000-$211,000 + bonus + equity + benefits.

Workday Financials Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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