Customer Experience Jobs in Chicago, IL

76,340 open positions · Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

Housekeeping Attendant

Company: East Bank Club

Location: Chicago, IL

Posted Aug 14, 2025

The Locker Room Housekeeping Attendant will help foster the culture of East Bank Club by maintaining a clean, organized, and fully stocked locker room while…

Senior Data Scientist

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 14, 2025

Additionally, we require: experience running projects from inception to deployment; familiar with the product development lifecycle; proficiency in SQL, Python,…

Assistant Designer/ Sales Assistant

Company: Stone City Kitchen & Bath

Location: Chicago, IL

Posted Aug 14, 2025

We are looking for an Assistant to our Sales Associates to manage transactions, from design, budgeting and project managing. Must have strong follow-up skills.

Lamination Machine Operator - 2nd Shift w/ Shift Differential $$$

Company: PAXXUS

Location: Addison, IL

Posted Aug 14, 2025

Experience operating lamination equipment in a manufacturing facility. Ability to read user manuals and complete documentation in English.

Registered Nurse (RN)

Company: Northwestern Women's Health Associates

Location: Chicago, IL

Posted Aug 14, 2025

Current and valid RN license. Managing and triaging patient calls and electronic messages to prioritize care. This position is full-time, in-person.

Non CDL Truck Driver

Company: Tnt Intermodal llc

Location: Chicago, IL

Posted Aug 14, 2025

Experience driving box trucks or similar vehicles. Safely operate a 26ft dock high air ride box truck. Load and unload cargo, ensuring proper handling and…

HVAC Master Technician/Technical Trainer

Company: Leslie Heating & Cooling

Location: Lombard, IL

Posted Aug 14, 2025

Provide field support and advanced troubleshooting for complex service or turnover calls. Run service calls (on demand). $85,000 – $125,000 per year*.

Class A Driver - Local, Home Daily

Company: Hartwig Transit Inc.

Location: Chicago, IL

Posted Aug 14, 2025

Must have valid med card. We are seeking an experienced Class A driver for a Full time position based in the Chicago area.

Electrician

Company: Lightology LLC

Location: Chicago, IL

Posted Aug 14, 2025

Ability to use electrical and hand tools (e.g. wire strippers, voltmeter etc.) and electrical drawings and blueprints. Minimum 3 years of electrical experience.

Security Agent- Part Time

Company: Breakthru Beverage Group

Location: Cicero, IL

Posted Aug 14, 2025

Bachelor’s degree in related field and/or equivalent training and work experience. While performing the duties of this job, the employee is regularly required…

Staff Accountant

Company: Taos Gloabl group Inc/TZG Accounting LLC

Location: Chicago, IL

Posted Aug 14, 2025

Our Staff Accountants are constantly in communication with current clients to solve their problems or developing relationships with potential clients.

Office Administrator and Data Analyst

Company: E. J. Basler Company

Location: Schiller Park, IL

Posted Aug 14, 2025

Bachelor's degree in business, data analytics, or a related field. Perform regular data entry and data maintenance to ensure accuracy and consistency across…

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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