Customer Experience Jobs in Chicago, IL

76,340 open positions · Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

Retail Sales Associate / Design Associate (Home Furnishings)

Company: Room & Board

Location: Chicago, IL

Posted Aug 14, 2025

2+ years of experience working in a customer-centric, fashion/design savvy retail environment with a passion for design and engaging with customers on the…

Ambulatory RN 2 - OB-GYN - Part-time with Benefits!

Company: Rush University Medical Center

Location: Chicago, IL

Posted Aug 14, 2025

Current license and credentials by the state they are assigned. 6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits,…

CDL A Tanker Driver - Up to $1800 / wk

Company: Bulk Transport Company Inc

Location: Chicago, IL

Posted Aug 14, 2025

$1,500 driver referral bonus. 2+ years tractor-trailer experience _OR _. 6+ months liquid tanker experience. Utilization bonus: earn up to an additional 3 CPM\*…

Commercial Roofing Field Supervisor- Villa Park, IL

Company: NATIONS ROOF LLC

Location: Villa Park, IL

Posted Aug 14, 2025

Requires a valid driver’s license and insurable driving record. Oversee field staff and/or sub-contractor(s), assisting with crew leadership, as required.

Welder

Company: PGNA INC

Location: Niles, IL

Posted Aug 14, 2025

The Group is close to its customers, on a global basis, through continuous technical assistance and support from the design phase to the installation and start-…

Sr. InfoSec Governance Analyst - Hybrid

Company: Alliant Credit Union

Location: Chicago, IL

Posted Aug 14, 2025

Associate Degree - Information Security or Related field - Minimum. Ensures compliance with all applicable state and federal laws, company procedures and…

CDL A OTR Truck Driver - Up to $110,000 / yr

Company: American Central Transportation

Location: Chicago, IL

Posted Aug 14, 2025

$1,500 driver referral bonus. HIGH STANDARDS=HIGH PAY: *Average driver earns $90K; up to $110K per year*. *Choose your home time: drivers are home 7 days per…

Welder

Company: Piovan

Location: Niles, IL

Posted Aug 14, 2025

The Group is close to its customers, on a global basis, through continuous technical assistance and support from the design phase to the installation and start-…

Data Analyst

Company: CDW

Location: Chicago, IL

Posted Aug 14, 2025

Demonstrated ability to critically evaluate information, identify risks and opportunities, while possessing creative problem-solving skills with an…

Public Safety Officer I - Armed (On-Call, 1st Shift)

Company: Advocate Aurora Health

Location: Park Ridge, IL

Posted Aug 14, 2025

A valid driver’s license issued by the Division of Motor Vehicle. Responds to service calls, such as combative or threatening patients or visitors and team…

Practice Architect, AI, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 14, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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