Customer Experience Jobs in Multiple Locations

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Looking for Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Multiple Locations area.

Recreaction Fee Technician

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

This position is located in Glen Canyon National Recreation Area in the Division of Administrative Services. It is also advertised open to status federal and veteran eligibles.

Interdisciplinary Supervisory Archeologist/Geologist

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for new career positions in Elko and Carson City, NV. The agency values its employees and offers a 20% incentive. For more information, visit the Elko or Carson City Chamber of Commerce.

Information Technology Specialist (Senior Full-Stack Engineer)

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Multiple Locations

Posted Sep 30, 2024

The positions are for IT Specialist Senior Full Stack Engineers in the Technology Solutions Office, headed by the Chief Technology Officer, to deliver business value-added solutions to the judiciary.

PATHWAYS STUDENT TRAINEE (Civil Engineering)

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 30, 2024

The Pathways Internship program is open to current students seeking a degree in Civil Engineering, Construction Engineering, Management, Geomatics Engineering, Environmental Engineering, or other directly related engineering programs.

Realty Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The incumbent serves as a Realty Specialist providing services in real property acquisition management and disposal duties in support of the National Airspace System NAS.

Program Support Assistant

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Sep 30, 2024

The job involves administrative management activities, including fiscal and budget management, travel, payroll, procurement, and supply chain management.

Physical Scientist (Air Quality)

Company: Department of the Interior - Bureau of Ocean Energy Management

Location: Multiple Locations

Posted Sep 30, 2024

The Bureau of Ocean Energy Management manages the exploration and development of the nation's offshore resources, balancing economic development, energy independence, and environmental protection.

Physical Security Specialist

Company: Department of the Treasury - U.S. Mint

Location: Multiple Locations

Posted Sep 30, 2024

The United States Mint Protection Directorate in the Security Division protects monetary and bullion assets during production, storage, transportation, or other use.

Realty Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The incumbent serves as a Realty Specialist providing services in real property acquisition management and disposal duties in support of the National Airspace System NAS.

Emergency Management Specialist (Mitigation)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The primary purpose of this position is to perform emergency management work, utilizing knowledge of emergency management and related directives, policies, regulations, procedures, and methods.

Asylum Officer

Company: Department of Homeland Security - Citizenship and Immigration Services

Location: Multiple Locations

Posted Sep 30, 2024

This position is located within Refugee Asylum and International Operations Asylum Division in various locations across the US.

Supervisory IT Specialist

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at the Department of Housing and Urban Development Office of the Chief Information Officer. It is also open to Status eligibles under announcement 25HUD2424.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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