Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

health system full-time research

Academic Vascular Neurology Opportunity at Albany Medical Center

Company: Albany Medical Center

Location: Albany, New York

Posted Sep 04, 2025

View Details Apply on healthecareers.com

Janitor-Maintenance

Company: TCG Cleaning LLC

Location: Brooklyn, NY

Posted Sep 04, 2025

\*Daily Tasks\*: Sweep, mop, and vacuum floors daily in offices, lab rooms, kitchen, and common areas. If you have experience in maintaining clean and safe…

View Details Apply on SimplyHired
sign-on bonus relocation assistance hospital

Emergency General Surgeon

Company: Rochester Regional Health

Location: Rochester, New York

Posted Sep 04, 2025

View Details Apply on healthecareers.com
full-time

Urgent Care Physician Assistant – Brooklyn, NY

Company: CityMD

Location: Brooklyn, New York

Posted Sep 04, 2025

View Details Apply on healthecareers.com

Accountant - Family Office

Company: Kforce

Location: New York, NY

Posted Sep 04, 2025

This position offers a unique blend of accounting, legal, and operational responsibilities, providing broad exposure to private equity, estate planning, and…

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health system full-time new grad

Pediatric Orthopedic Surgeon - Mount Sinai Hospital - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Sep 05, 2025

View Details Apply on healthecareers.com
part-time full-time new grad

Infectious Diseases – Attending Only Service - Physician – Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Sep 04, 2025

View Details Apply on healthecareers.com

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Sep 04, 2025

Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 1+ year(s) experience in data…

View Details Apply on SimplyHired
401(k) continuing education credits dental insurance

Manhattan, NYC: Ob/Gyn for SSG with 6 Ob/Gyns, 2 NPs, 1 PA. Major teaching hosp. Level 3 NICU. Robotics. Call: 1:7. Starting base salary: $250k-$300k

Company: Anapol Enterprises, LLC

Location: Manhattan, New York City

Posted Sep 04, 2025

View Details Apply on healthecareers.com
disability insurance paid time off research

Behavioral Health Consultant- Bariatrics (Full-Time/Day) Cherry Hill

Company: Jefferson Health

Location: New Brunswick, New Jersey

Posted Sep 04, 2025

View Details Apply on healthecareers.com

Designer II, Graphics - Calvin Klein

Company: Calvin Klein

Location: New York, NY

Posted Sep 04, 2025

As the Women’s Graphic Designer, you will play a key role in driving creative direction and delivering graphic designs for the women’s mainline apparel.

View Details Apply on SimplyHired

Anaplan Modeling Builder

Company: Soni Resources Group

Location: New York, NY

Posted Sep 05, 2025

Expand technical capabilities by learning adjacent tools (e.g., ServiceNow, Workday). Bachelor’s degree in a related field (MIS, IT, Finance, Business,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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