Customer Experience Jobs in New York City, NY

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Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Upscale Executive Chef

Company: Goodwin Recruiting

Location: New York, NY

Posted Sep 01, 2025

You will be responsible for exceptional food service, customer service, and operations by managing all aspects of the kitchen, guest interactions, and catering…

Brooklyn Area F02 Security Guard

Company: Winfield Security

Location: New York, NY

Posted Sep 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. We have F02 shifts available in Brooklyn, NY. GED or High School Diploma.

Junior Carpenter for Pest Exclusion

Company: M & M Environmental

Location: New York, NY

Posted Sep 01, 2025

Must have a valid driver’s license with minimum 2 years of driving experience in New York City. Use hand tools and power equipment safely and efficiently.

IV Infusion Nurse

Company: Victory Medical Advanced Regenerative Medicine Institute

Location: New York, NY

Posted Sep 01, 2025

Licensed RN/LPN with valid certification in IV therapy and phlebotomy. At Victory Medical Institute, we offer a wide range of regenerative therapies that…

Bronx Area - F80 Security Guards

Company: Winfield Security

Location: New York, NY

Posted Sep 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

OTC Derivatives Business Analyst

Company: Infosys

Location: Jersey City, NJ

Posted Sep 01, 2025

You will create detailed design, architecture and process artifacts and implement the deployment plan. Exposure to market risk, credit risk, or collateral…

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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