Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

full-time

Physician Assistant - Gastroenterology

Company: Summit Health Medical Group

Location: Springfield, New Jersey

Posted Sep 01, 2025

View Details Apply on healthecareers.com
dental insurance health insurance paid time off

Outpatient Diabetes Care PA

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted Sep 01, 2025

View Details Apply on healthecareers.com
relocation assistance full-time academic

System Executive Medical Director, Neurosciences

Company: Rochester Regional Health

Location: Rochester, New York

Posted Sep 01, 2025

View Details Apply on healthecareers.com

ELECTRICIAN IV

Company: Brantner and Associates, Inc

Location: Redwood City, CA

Posted Sep 01, 2025

If TE determines that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance…

View Details Apply on SimplyHired
full-time be or bc

Make every day exceptional as a Vascular Surgeon.

Company: White Plains Hospital

Location: New York, New York

Posted Sep 01, 2025

View Details Apply on healthecareers.com
401(k) health insurance vision insurance

Certified Nurse Assistant

Company: Wexford Health Sources

Location: Las Cruces, New Mexico

Posted Sep 01, 2025

View Details Apply on healthecareers.com
hospital fellowship research

Speech & Language Pathologist - Acute - (SLP)

Company: AMN Healthcare, Inc. Medical

Location: SYRACUSE, New York

Posted Sep 01, 2025

View Details Apply on healthecareers.com
sign-on bonus health system part-time

Medical Director, Data & Informatics, Behavioral Health /Associate CMIO, Northwell Health

Company: Northwell Health Physician Partners

Location: Queens, New York

Posted Sep 01, 2025

View Details Apply on healthecareers.com

Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Sep 01, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

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CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Sep 01, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

View Details Apply on SimplyHired
dental insurance flexible schedule health insurance

Physician - Cardiology: Invasive - Interventional

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Sep 01, 2025

View Details Apply on healthecareers.com
full-time academic be or bc

Facial Plastic and Reconstructive Surgeon/Otolaryngologist

Company: University of Rochester Medical Center

Location: Rochester, New York

Posted Sep 01, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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