Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

relocation assistance full-time research

Faculty Position – Endourology / Minimally Invasive Surgery

Company: The University of Iowa

Location: Iowa City, Iowa

Posted Aug 25, 2025

View Details Apply on healthecareers.com
full-time be or bc professional growth

General/Community Neurologist - Saint Luke’s Marion Bloch Neuroscience Institute - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 25, 2025

View Details Apply on healthecareers.com
full-time be or bc

Interventional Pulmonary Physician

Company: Northwell Health Physician Partners

Location: Staten Island, NY

Posted Aug 25, 2025

View Details Apply on healthecareers.com
full-time

Cardiology, Advanced Heart Failure NP

Company: Monument Health

Location: Rapid City, South Dakota

Posted Aug 24, 2025

View Details Apply on healthecareers.com
full-time

Nurse Practitioner - General Surgery

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Aug 25, 2025

View Details Apply on healthecareers.com
supportive leadership exceptional culture & values new grad

Chair, Department of Neurology, Glen Cove Hospital – Northwell Health

Company: Northwell Health Physician Partners

Location: Glen Cove, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com
full-time

OR Technician

Company: United Health Services

Location: Johnson City, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com
health system full-time

Physician Assistant Oncology John Theurer Cancer Center

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 25, 2025

View Details Apply on healthecareers.com
paid time off relocation assistance exceptional culture & values

Board-Certified Gastroenterologist needed for Catholic Health in Rockville Centre, NY

Company: Catholic Health

Location: Rockville Centre, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com
employee discount paid time off full-time

ACADEMIC DERMATOLOGIST – Assistant Professor

Company: Rutgers RWJMS

Location: New Brunswick, New Jersey

Posted Aug 25, 2025

View Details Apply on healthecareers.com
sign-on bonus health system full-time

Rheumatology - Physician - Manhattan and Wantagh, NY

Company: Mount Sinai Health System

Location: Wantagh, New York

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Security Officer/Receptionist

Company: INTEGRITY CARE SERVICES INC.

Location: Brooklyn, NY

Posted Aug 24, 2025

Answer phone calls and direct inquiries appropriately. This dual-role position is critical in maintaining a safe, welcoming, and confidential environment for…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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