Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Painter

Company: world wide painter llc

Location: New York, NY

Posted Aug 25, 2025

Maintain tools and equipment in good working condition, including power tools and hand tools. Ability to operate hand tools and power tools safely and…

Painter

Company: World wide painters

Location: Manhattan, NY

Posted Aug 25, 2025

Experience with hand tools, power tools, and welding is preferred. Maintain tools and equipment in good working condition, including power tools and airless…

ORACLE FUSION CLOUD PROJECS

Company: Sigma Group Inc

Location: New York, NY

Posted Aug 25, 2025

 Must have technical expertise in Oracle Fusion Cloud HCM tools such as HDL, HCM Extracts, BIP Reports, OTBI Reports, Fast Formulas, Work)ows, Page &…

Corporate Security Officer (Sat-Sun 4pm-12am)

Company: QPS - Quality Protection Services

Location: New York, NY

Posted Aug 25, 2025

Screen visitors, guests, contractors and delivery personnel and issue passes to authorized individuals. NYS security guard license (Required).

Construction Marketing Manager

Company: Commonwealth Resources

Location: New York, NY

Posted Aug 25, 2025

Manages all employee photos, social media. Manager of social media and classic marketing. Must have Niche/ proposal writer with social media background.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages